All reviews

Rating Breakdown

  • 5
    100% (117 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 96% (112)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 23, 2024

so far very satisfied, very easy to operate, does full backup every night. Dont underestimate the importans of a good backup..

Using app

14 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We're thrilled to hear that you're very satisfied with BackupMaster and find it easy to operate. Ensuring reliable backups is our top priority, and we appreciate your recognition of the importance of a good backup solution. If you have any questions or need further assistance, please don't hesitate to contact us. We're here to support you!

5 / 5 Share

May 18, 2024

Install was a breeze. The support super amazing! Now I feel ready against any possible ransomware attack or anything!

Store

GARÇON

Using app

1 day

Total reviews

19

Average rating

4.2

5 / 5 Share

April 10, 2024

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 6, 2024

it is very nice app and very important one for our shopify business.

Using app

29 days

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled to hear our app plays a vital role in supporting your Shopify business. Your success is our top priority!

5 / 5 Share

April 3, 2024

Easy to install and great customer support who checked in after installation to help check functionality and settings to make sure we were properly set up. Just what we needed. Hopefully will never have to use but better to be safe. Highly recommend this app!

Using app

20 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your positive review! We're thrilled to hear our installation process and customer support exceeded your expectations. Your peace of mind is our top priority, and we're always here to ensure your business is secure. Thanks for recommending us!

5 / 5 Share

March 22, 2024

Alex is very supportive and app is amazing too, a lot of great features and save you lots of hours manually backing up.

Store

ANEKA

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that our app has saved you valuable time and that you've found our support team, especially Alex, to be helpful! Thank you for sharing your positive experience.

5 / 5 Share

March 20, 2024

Beautiful app and really great support thanks

Using app

3 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear you're enjoying our app and the support.

5 / 5 Share

March 20, 2024

Great service so far, very helpful. Good attention to detail :-)

Using app

12 days

Total reviews

7

Average rating

4.4

Developer Reply

We're delighted to hear about your positive experience! Your recognition of our attention to detail and helpful service means the world to us. Thank you!

5 / 5 Share

Feb. 10, 2024

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 2, 2024

Overall a great experience with these guys! Great module that`s easy to work with, couldn`t be happier ;)

Using app

4 days

Total reviews

14

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We're so glad you're happy with our backup app. Your support means the world to us. If there's anything else you need, we're here for you!

5 / 5 Share

Jan. 24, 2024

Alex was great in helping me set up this app!

Using app

1 day

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your kind words! We're thrilled to hear Alex provided the help you needed to set up the app. Our team is always here to ensure you have the best experience possible. Don't hesitate to reach out if you need any more assistance!

5 / 5 Share

Jan. 24, 2024

A really great app that helped me duplicate my store. Any hiccups were resolved through fantastic support. Highly recommended!

Store

Allies

Using app

5 days

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for your positive review! We're delighted to have supported you in duplicating your store and appreciate your recommendation. If you need any further assistance, we're always here to help!

5 / 5 Share

Jan. 12, 2024

Insurance and backups are only needed when something goes wrong. And nothing breaks or goes wrong, ever. Right? Um... until it does. After using Rewind for many years, I decided to give BackupMaster a try because I like the user interface and the cleanliness of the process. And today, for the first time ever, I discovered an error (self inflicted/user error) on a collection - and BackupMaster "simply" restored the item to the restore point. Done. BackupMaster gets 5-stars for quality UX and it just works. Don't NOT have a backup tool.

Using app

3 months

Total reviews

16

Average rating

4.8

Developer Reply

We're delighted to hear BackupMaster efficiently resolved your issue and appreciate the 5-star review for our UX. Thank you for trusting us with your backups – it's always better to be safe than sorry!

5 / 5 Share

Jan. 2, 2024

Great customer support. Happy that I did not have to use backup yet.., but you never know and I feel this App and this company you can trust.

Using app

Over 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 24, 2023

This app is great. It's quick and easy to install and works perfectly. It just got me out of a real jam. Highly recommended.

Using app

14 days

Total reviews

11

Average rating

4.6

5 / 5 Share

Nov. 10, 2023

This is the best backup for Shopify stores. We have extensively tested apps, and there is no comparison at any price. We used Rewind for 5 years and the features AND fast customer service for BackupMaster are superior. BackupMaster gives you access to way more store data than any other app, including metafield data. Absolutely fantastic app! A++++

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 7, 2023

I was previously using Rewind but Backup Master is more comprehensive, backing up more elements, has a much better user interface and excellent customer support. I think it's the best backup app out there for Shopify.

Using app

3 days

Total reviews

14

Average rating

5.0

Developer Reply

We're delighted to hear that BackupMaster surpasses your expectations with its comprehensive features and user-friendly interface. Thank you for considering us the best Shopify backup app, and we're always here to support you!

5 / 5 Share

Nov. 5, 2023

very cool and easy app and fast chat support. you cannot do something wrong with this company and invest a few euros to protect your content and website!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for such a wonderful review! We're thrilled to hear that you've found our app cool, easy to use, and our support responsive. Your peace of mind is our priority, and we're glad to be your choice for protecting your store. If there's anything else we can help you with, we're just a chat away!

5 / 5 Share

Nov. 5, 2023

Saved my bacon!

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the fantastic review! It can't be said better :) We're always here to protect your store.

5 / 5 Share

Aug. 23, 2023

Solved my Back Up issues my Web store needed to be Backup professionally. Today is done. Yadev Norid

Using app

About 1 hour

Total reviews

3

Average rating

4.3

Developer Reply

Thank you for taking the time to share your experience. We're delighted to hear that our backup app met your needs and that your web store is now professionally backed up. Your peace of mind is our priority. If you have any further questions or need assistance, please don't hesitate to reach out.