BackupMaster: Backup & Copy
BackupMaster - Shopify Backup & Duplication
Rating
5.0
feedback
130
chart
#2,470
All reviews
Rating Breakdown
Review RSS Feed
Nov. 10, 2023
This is the best backup for Shopify stores. We have extensively tested apps, and there is no comparison at any price. We used Rewind for 5 years and the features AND fast customer service for BackupMaster are superior. BackupMaster gives you access to way more store data than any other app, including metafield data. Absolutely fantastic app! A++++
Nov. 7, 2023
I was previously using Rewind but Backup Master is more comprehensive, backing up more elements, has a much better user interface and excellent customer support. I think it's the best backup app out there for Shopify.
We're delighted to hear that BackupMaster surpasses your expectations with its comprehensive features and user-friendly interface. Thank you for considering us the best Shopify backup app, and we're always here to support you!
Nov. 5, 2023
very cool and easy app and fast chat support. you cannot do something wrong with this company and invest a few euros to protect your content and website!
Thank you for such a wonderful review! We're thrilled to hear that you've found our app cool, easy to use, and our support responsive. Your peace of mind is our priority, and we're glad to be your choice for protecting your store. If there's anything else we can help you with, we're just a chat away!
Nov. 5, 2023
Saved my bacon!
Thank you for the fantastic review! It can't be said better :) We're always here to protect your store.
Aug. 23, 2023
Solved my Back Up issues my Web store needed to be Backup professionally. Today is done. Yadev Norid
Thank you for taking the time to share your experience. We're delighted to hear that our backup app met your needs and that your web store is now professionally backed up. Your peace of mind is our priority. If you have any further questions or need assistance, please don't hesitate to reach out.
Jan. 15, 2025
Excellent App! Would highly recommend. We are new to Shopify and working on setting up our store. We had not given any thought to back-ups as we were not sure how it was handled by Shopify however, when we learned that Shopify does not back-up any stores, we immediately searched out for a back-up app and happily found BackupMaster. This app is so easy to use and the restore function works like a charm! Daily back-ups are performed automatically, and a weekly email of our automatic back-ups sent to us. Overall, very satisfied with this app Linda _________________ Update: After using this app for about a year, we are just as happy with it and the product support!! Excellent app giving us lots of peace of mind. Linda
Thank you so much, Linda! Your thorough feedback and kind words really inspire our team to put in even more effort. Our app is all about making data recovery quick and easy while giving you complete control over your data. Your support and loyalty make our work incredibly rewarding. We truly appreciate you taking the time from your busy schedule to send us words of encouragement. Remember, we're here for you whenever you need us – your needs are our top priority. Please don't hesitate to contact us if you need any assistance! Warm regards, BackupMaster Team
Aug. 11, 2023
I made a programming mistake and needed a full backup. I let the backup run overnight and, before I realized that there was a problem, they contacted me to say they were working to fix it. Some items had not been restored properly. They worked diligently and quickly to resolve the problems to my satisfaction.
Thank you so much for your wonderful review. We truly appreciate that, despite the challenges of managing a Shopify store, you took the time to share your feedback. Assisting you with data recovery was a rewarding experience for us. Your situation posed a valuable challenge for our team, and this experience has greatly enhanced our service. A heartfelt thank you for your cooperation and support! We're always here to assist you. Please feel free to reach out with any questions!
Aug. 7, 2023
Wir sind uns dessen bewusst, dass trotz sehr guter wirtschaftlicher Erfolge über Shopify diese Erfolge gefährtdet sein können, insbesondere durch Datenverlust oder durch Störungen des Datenbanksystems. Deshalb haben wir uns für BackupMaster entschieden und haben einen hohen Grad an Sicherheit gewonnen. Unsere ersten Erfahrungen mit BackupMaster sind hervorragend, denn alles läuft automatisch, zuverlässig und schnell. Auch sind wir froh darüber, dass sich die Kosten für diesen Service im Rahmen halten, der uns gegeben ist. Diese App BackupMaster würden wir jederzeit befreundeten Unternehmern empfehlen. Dr. Werner Ullrich CEO Dr. Ullrich Medizintechnik GmbH
Dear Dr. Werner, thank you sincerely for your considerate review of our service and your kind words. Your feedback means a lot to us, and we truly value your ongoing support and loyalty. Rest assured, our team is dedicated to delivering top-notch service and support to ensure the security and success of your business. Please don't hesitate to contact us whenever you need assistance!
July 28, 2023
Excellent customer service! Absolutely recommended and easy to communicate with. Thank you very much for your quick help
Thank you so much for your amazing feedback! Our support team is delighted to know that you are happy with our service. We're here to protect your data and assist you whenever you need us. Feel free to reach out anytime. We truly appreciate having you with us!
July 19, 2023
Good customer service and easy to setup, early days using it but going well so far. Clear instructions to follow.
Thank you for the wonderful review! We truly appreciate your trust and are dedicated to meeting your expectations. Rest assured, we prioritize the security of your data and will always support your business. Please know that we are always here to assist you, so don't hesitate to reach out if you have any questions or require support!
July 19, 2023
Great product with great support. What more can you ask for. I had some questions re exporting a local backup and Marina was super helpful. A++++
Thank you so much for the great review! All our team is glad you appreciate the Export feature and its added protection for your store. We're committed to keeping your data safe and helping you through any challenges. Your trust means a lot to us. If you have any questions, we're here to help. Thanks again for choosing us to protect what's important to you!
July 1, 2023
Hat unseren Shop gerettet, die App sollte jeder haben. Tollen Support haben die auch noch. Vielen dank noch mal an Eugeney.
Thank you for taking the time to leave such a wonderful review! Stories like yours remind us of the importance of our work and motivate us to continue making progress. We are delighted that we were able to assist you and we appreciate the trust you have placed in us. If you ever need anything or have any questions, please don't hesitate to reach out. We are always here to help!
June 20, 2023
Was shocked that Shopify had no way to roll back to previous versions. Thankful for this app. Straightforward design and easy to use. The Google drive integration is a nice touch.
Thank you so much for your fantastic review! We truly appreciate you taking the time to share your experience with our app. We are happy to hear that you found the app's design user-friendly. The entire team is grateful for your kind words. Our main goal is to provide a simple and time-saving app for our users, and your feedback is invaluable. We're also thrilled that you found the integration with Google Drive helpful. Rest assured, we will continue to enhance our app based on the needs of store owners like you. Thank you once again, and please feel free to reach out to us anytime. We're here to help!
June 9, 2023
Backup does the job and the customer service is very nice and helpful. They have created a custom plan for us to meet our needs.
Thank you so much for your review! We truly appreciate you taking the time to share your thoughts. It brings us joy to know that we have found a solution that fits your business needs. Providing excellent service at an affordable price is our top priority, and we are committed to supporting the success of your business. Please don't hesitate to reach out if you have any questions.
May 30, 2023
Found this app very easy to use and with efficient and fast support! Would highly recommend to other Shopify users.
Thank you sincerely! We are delighted to learn that you find our app user-friendly and that our service meets the needs of your business. We put a lot of effort into making the app interface intuitive and time-saving for you. Our dedicated support team is always available to provide assistance whenever you need it. Thank you for your trust! Feel free to reach out to us anytime!
May 16, 2023
Great, friendly and fast support. They came up with a perfect customized solution. Thank you very much.
Thank you for your inspiring review! The satisfaction and success of our clients are among our top priorities, alongside the utmost security and protection of your valuable data. Please don't hesitate to reach out to us for any assistance or inquiries, and we will do our best to provide you with the optimal solution. We appreciate your trust and continued support!
Feb. 11, 2024
This app has saved my b...acon many. Thank you for making it so easy to use!
We are incredibly grateful for your review! It means a lot that you took the time to support our service and share your thoughts on it. Your feedback is extremely valuable to us, especially since we're thrilled to hear that our service has been useful to your business. We are committed to maintaining the highest standards of app performance and customer service, and we look forward to continuing to exceed your expectations in the future. Please don't hesitate to contact us if you have any questions or need help!
April 20, 2023
Simply the best backup app. She saved my site, the customer support is just incredible, attentive, and the import of backups is the most efficient I have tested.
Thank you so much for your kind words! It was a pleasure to interact with such a thoughtful customer, and we're happy to continue enhancing our app's functionality to better safeguard your data. Our import feature is a recent addition, and we're delighted that it has proven beneficial to your business and meets its requirements. We truly appreciate you choosing to be our client and entrusting us with your valuable data.
April 6, 2023
We have not had to use any features for restoring previous versions yet, but so far this has been really easy to set up and customer service has been excellent. They even emailed to let us know that we could choose a new cheaper plan (our store isn't open yet so we're not taking any orders at the moment) which was good of them I think.
Thank you for your kind words and wonderful review! We are delighted to hear that our service has met your needs. As a developing store owner, we would like to recommend our service for undoing any unwanted changes during your store's editing process. Our service includes individual item restoration, as well as the restoration of theme code snippets. Thank you again for choosing our service, and please don't hesitate to contact us if you require any further assistance. We are always here to help you out.
March 29, 2023
I asked a question about the plan via chat and received a very quick reply. I received accurate replies to my questions. I installed this application and was able to use it with confidence. Thank you very much.
Thank you very much for taking the time to leave a review and for your kind words! We are grateful that you chose our service and placed your trust in us to protect your data. Our team is dedicated to maintaining the utmost level of your data security. If you need any help or have questions, please do not hesitate to contact us!