BackupMaster Backups
BackupMaster - Shopify Backup & Duplication
Rating
5.0
feedback
115
chart
#2,847
All reviews
Rating Breakdown
Review RSS Feed
Jan. 8, 2023
Setup was quick and easy, and when we had a billing question, customer support was quick to respond and help resolve the issue. The user interface is clean and simple, and feels like a native feature that is already built-in to Shopify. Overall, a very good app that gives other backup services a run for their money at a competitive price. Highly recommended!
Thank you so much for your wonderful review! We are especially pleased that you like the interface of our app and that you have found it a worthy add-on to such a successful project as the Shopify platform. We hope that you will also like our future developments. Thank you very much for being with us! Please feel free to contact us anytime you need help or have questions!
Jan. 8, 2023
I am absolutely thrilled with the "Backups" app for Shopify! It has made my life so much easier and has given me such peace of mind knowing that my store data is constantly being backed up. The app is super easy to use - I can create backup copies of my store data with just a few clicks, and I can even schedule automatic backups on a daily, weekly, or monthly basis. This means that I never have to worry about remembering to back up my store manually, and I can have confidence that my data is always protected. But the best part? If I ever make a mistake or accidentally delete something important, I can easily restore my store from a previous backup. This feature has already come in handy on a few occasions and has saved me so much time and stress. Overall, I can't recommend the "Backups" app enough. It's a must-have for any Shopify store owner, and I'm so grateful to have it as a part of my business toolkit.
Thank you so much for such an informative and complete review! We understand how busy business owners are, and we are grateful you took the time to write it. We are delighted to read such words and proud to take care of your data. Please feel free to contact us if you need any help!
Jan. 2, 2023
SUPER friendly, SUPER helpful! and SUPER useful! I don't feel comfortable running my shop without it! I break things. Gives me peace of mind that if I do, a fix is just a click or two away! :)
Thank you so much for your wonderful review! We are especially pleased that you mentioned "peace of mind." We're working every day for our customers to have peace of mind and know that they can always recover their data. Please feel free to contact us if you need any help or have questions!
Dec. 19, 2022
I just want to say what a life saver this app was. After weeks of setting up our Shopify store, all of our products (nearly 200) descriptions were over written connecting to our ERP. I went into panic mode. After chatting with the rep online for a few minutes, she walked me through the restore process, and BAM! after about 15 minutes, all of our products and descriptions were restored!! Thank you so much for a great product, I will be upgrading today!!
Thank you so much for your kind review! We appreciate for sharing your experience! Such stories help us greatly to develop our service. Most of all, we wish our clients peace of mind knowing any bad situation can be reversed and all the important data can be restored. Please don't hesitate to contact us if you need assistance or have questions!
Dec. 16, 2022
An app that gets the job done for you efficiently and in a timely manner. The support and customer service are great. They have been communicating with us since day 1 and been very helpful. The dashboarding is easy and you can also set the time you want the backups to run. Highly recommend!
Thank you so much for your wonderful review! Our support team is especially pleased to know that they were able to be helpful. We continue developing our app and hope you will enjoy its new features soon!
Dec. 12, 2022
This app works for you and I love it. You don't have to think about backups anymore because this app does everything in the background PLUS the support is amazon! Thanks again!
Thank you very much for your wonderful review and for entrusting us with the care of your store data. Helping you was a pleasure, and we are glad you are satisfied with the app's work. Feel free to contact us if you need any assistance!
Dec. 9, 2022
Very easy to install, as far as I know it works great. The middle plan allows you to be able to download a copy of the data, which would be nice to have on the basic plan.
Thank you so much for your review and for entrusting us to care about your store data! Please don't hesitate to contact us if you need assistance or have questions!
Nov. 30, 2022
I can rest much easier with a super simple and complete backup solution for our site. Support was preemptive with messages before we needed help, offered to schedule our nightly backup to fit our schedule, and you can't beat the price.
Thank you very much for your kind words! We are happy to take care of your business data. Please don't hesitate to contact us if you have any questions or need help!
Nov. 27, 2022
Their support was very helpful in answering all of my technical questions. Very reasonable price. Would recommend this app.
Thank you so much for your excellent review! We are pleased to meet such a thoughtful and thorough approach to choosing an app, and we are happy we could meet your expectations. Thank you for your trust! Please get in touch with us if you have any questions or need help!
Nov. 24, 2022
The app was very easy to install. Customer service was very responsive. It provides some peace of mind knowing my store is backed up.
Store
Sharp Tact Kreativ | Tees & Gifts with Encouraging Messages to Brighten Your Day with a Bit of Wit
Using app
11 days
Total reviews
6
Average rating
4.7
Thank you very much for taking the time to leave a review! We're happy to read good words from our customers and so proud that you entrust us with protecting your store. Please don't hesitate to contact us if you need any assistance!
Nov. 22, 2022
This app saved our life - we had one code issue and if we didn't have this app installed we wouldn't have been able to quickly fix what was happening. Customer service is on point with response and the price is right for exactly what you get.
Thank you so much! The most pleasant reviews are when our customers tell us how the app helped them. It's worth working every day. We wish you success in your business and no more troubles with your store!
Nov. 16, 2022
Not had a chance to fully review this product as yet but so far so good. Surprising Shopify dont offer a backup service built in. Can do a forced back up at any time and it can be exported and imported back into the the app.
Thank you so much for your time and participation! The opinion of our clients is essential to us. Please don't hesitate to contact us if you need some help or have questions!
Nov. 14, 2022
Loving the safety. Had a website crisis. Done with that. Money can buy peace of mind. So glad to find an affordable option. Only wish they could back inventory on shopify. But not complaining! ❤️
Thank you so much for your wonderful review! We're happy to read your kind words, especially about "peace of mind." We wish you true peace of mind and great success in your business. And we will be evolving the app to help you and all our clients with it!
Nov. 10, 2022
Diese App ist wirklich sehr gut und auch der Support ist super. Die App is mega simple und auch sehr umfangreich bei den Backups.
Thank you so much for your excellent review and for being with us! We are happy that you appreciated the ease of the app's use. We are working hard on its functionality, but trying not to forget that app's interface should be clear for its users first. Please feel free to contact us if you have any questions!
Nov. 6, 2022
Great peace of mind. I'm so glad I found this. When I modify code I wondered how I could back up to a working version if I messed up something. This is the answer. It isn't git, no version control. But it's saved us a few times.
Thank you so much for sharing your user experience! We are constantly working on expanding the app functionality. The peace of mind for our customers is our primary goal! Please don't hesitate to contact us if you need any help!
Oct. 27, 2022
The best backup app. Amazing support helping us in difficult times and the app just works as expected. Thank you!
Thank you very much for your review! Your loyalty supports us in the same way. Glad to work for our joint success!
Oct. 27, 2022
Sehr gute Support über E-Mail. Hier kann man sich beraten fühlen. Die Reaktionszeit ist auch sehr gering
Thank you so much! Our whole team was pleased to read your review! We do everything to meet your expectations and secure your data.
Oct. 25, 2022
Love this backup app. My store has a vast number of variants and every one of them plus other critical data is backed up every day and on command. Now that's peace of mind.
Thank you so much for your kind review! We're proud to take care of your store. Please don't hesitate to contact us if you need any help!
Oct. 20, 2022
Finally an app that does what you expect it to do. It seems trivial, in reality it is very rare. Many apps require you to learn from a complex knowledge base and perform time-consuming tasks after installing them. Backups from BackupMaster, on the other hand, the only thing you "have to do" is click on install button: from then on it backups the site without headaches; then, if you want, you can set a frequency and whether to save backups on the cloud or receive them via email with a download link. That's it.
We were delighted to read such a thorough and thoughtful review. It's nice that you appreciated the functionality of the app. Thank you very much for being with us and using our app!
Oct. 19, 2022
Superb proactive customer response. Easy to use application, simple install and it just works. Peace of mind achieved.
Thank you so much for your kind review! It's especially nice to read about "Peace of mind," as this is precisely what we've created our app for. Please feel free to contact us if you have any questions!