Rewind Backups
Back Up & Restore Shopify Data Instantly – Rewind App
Rating
4.4
feedback
607
chart
#41
All reviews
Review RSS Feed
July 20, 2021
Love this app. Makes backing up super easy. With over 400 products, this is very important to us. Thanks Rewind :)
Love this review! Thank you for trusting Rewind, we've got your back 💪
July 8, 2021
great useful app, and excellent customer support. Logan is great! I wish I knew about this app before. I highly recommend it.
Thank you - we're very proud of our customer support team and Logan is a star! Glad you found us.
June 30, 2021
As a 10x growing store, it was getting difficult to take backup. Rewind helped us do it. Now we are not afraid to make changes & run experiments as much as we want. Rewind is a simple backup and restore tool. Totally loved it.
Congrats on the growth of your store! We're proud to be able to back up and protect your data. Let us know if we can ever help out with anything.
June 28, 2021
Excellent tool for backing up our store. Easy to use and we are covered if there are any site issues.
Let us know if we can ever help out with anything!
June 27, 2021
This app is an absolute necessity for all shopify store owners. Protecting and keeping your data safe is a priority for our store. If anything goes wrong, it's great knowing we can rely on rewind to get everything back in an instant.
Thank you!
June 26, 2021
If your shop has taken you "years" to perfect with all the data it holds, and the fact that Shopify witholds responsibilitiy for any and all data on their systems , this app is a must. We've had it for a year or so and just every now and then you need its abilities. As they say "backup","backup","backup" and this system lets me sleep well at night. We currently have this app on 3 different stores that we own and i'd be lost without the peace of mind.
Thank you for trusting Rewind to protect multiple stores! Nothing beats a good sleep, we're happy to hear we've helped out with that.
June 17, 2021
This app is very important. I recommend it to everybody, who has a Shopify store. App very simple and easy to use.
Thank you for your review + recommendation! Be sure to check out our referral program – you can benefit from sharing Rewind within your network :)
June 17, 2021
Noone ever told me that shopify does not do a real back up of my shop and all my products etc. We#re running some WP-Website and we#ve been hacke several times. When I heard about Rewind, there was no doubt for me to install it imediately. Let's me sleep way better now. Great support, from the first day on.
It's a common misconception that you're able to get help to restore or recover from issues like that! Glad you found Rewind, thank you for your review.
June 16, 2021
We use rewind to backup our site so we can restore it just in case anything happens. Affordable and good.
We appreciate that, thank you!
June 10, 2021
The hardest worker we've got! Rewind Backups is working away in the background 24/7 backing up our orders (500k+), customers (250k+), products (8k+) and more, continuously and quietly. We installed Rewind Backups as an insurance policy .. a 'just in case' something happens. Thankfully we haven't had to call upon it yet, but we take great comfort knowing that it is in place. Installation was very straightforward. The initial backup took a number of hours (given the large amount of historic data), and everything since has been in real-time. Alex, our account manager, has been helpful and reassuring, with follow up calls ensuring we are happy with everything. Happy to recommend Rewind Backups to anyone with a Shopify store.
Congrats on the success of your store! We appreciate the kind words, backing up stores of this magnitude is no small feat – but we're equipped to handle it. Thank you for your review and be sure to let us know if we can ever help out with questions or concerns.
June 2, 2021
We learned the hard way about the need of Shopify store owners to back up their data. I thought that Shopify had backups of our entire website. Nope. We experienced major data loss yesterday when we went to sync new software with our Shopify store. Something went wrong and HUNDREDS of product descriptions and prices were lost. Some products were now showing up on the website on sale for $0.00! When we inquired with Shopify about restoring from a backup, we learned that Shopify only backs up your website -- the theme and structure -- but that we are responsible for backing up our own data, such as product pages, customers, orders, etc. As a result of this disaster, we had to shut our website down while we tried to figure out how to restore what was lost. We lost almost two days worth of revenue. After many long hours of work, we were able to finally restore most of what was lost, but the first thing I did the next day was to research our options for backing up our data on a regular basis, and that's when I discovered Rewind. I signed up for the trial early the next morning. I emailed with a question, and promptly got a response. I was impressed. Well-written in perfect English, no less! One question led to another, then Alex from Rewind called me and walked me through my problem and showed me how easy it is to restore lost data with Rewind, whether it's restoring a single product, or multiple records in bulk. I learned that they have customer support hours from 8 a.m. till midnight Eastern time. Fantastic! When I explained more about our business, Alex was able to offer flexible pricing options that weren't obvious on their website, and to bundle my two Shopify stores together. Both my websites are completely backed up now and will automatically back up daily going forward. I honestly can't believe how uninformed and unprotected I was before we experienced massive data loss. I will sleep better tonight knowing that my data is safely stored with Rewind. Thank you Alex and team! As I told you earlier today, you guys are awesome!
Holy smokes, we're sorry to hear you went through that but are very glad you've got Rewind to protect your store now. Thank you for the kind words + the review, Alex is a superstar and we take great pride in our support team! Let us know if we can help out at any time.
May 31, 2021
Excellent back up app and complete peace of mind over our store data. Would highly recommend for serious Shopify store owners.
We really appreciate it - thank you!
May 28, 2021
Thank you infinitly! I'm so grateful for taking your time for explaining to me how this application works!
No problem, thank you for your review :)
May 27, 2021
Great product and great onboarding ! It's cool to know that there is a backup if shit hit the fan :)
Using app
About 1 month
Total reviews
1
Average rating
5.0
Ha! It's true though, you can work with confidence knowing that we'll be there for you when you need us. Thank you!
May 25, 2021
We have recently started using Rewind. The app is very convenient to use and the after-sales and customer service is great!
We definitely take pride in our customer service - thank you for trusting Rewind!
May 19, 2021
The app is easy to use and is a great safety net as it backs up all of your information just in case something happens to the servers!!
Thanks for taking the time to write such a nice review!
May 18, 2021
Great support. They were understanding and kind. Very nice UI and design. Good functions. Recommended.
Thank you!
May 14, 2021
We're very happy we installed Rewind Backups. Fast and easy setup. Peace of mind knowing we are protected if anything were to happen to our site. Thanks!
We love to hear that, thanks for writing a review!
May 13, 2021
We have been using Rewind for over 6 years now since our first website. Now, 6 years fast forward we are using it on all 6 of our websites. This is one of those apps, which you hope to never need to use, but so happy that you have it if you actually need it.
This makes us so happy to hear, there aren't many stores that have been with us longer than you. We're proud to have been a part of your journey so far. Here's to the next 6 years!
May 12, 2021
This app really does what it says it will do. Adding the app to the store was easy. My new migration hyper-inflated my order number and choice of plan. I signed up anyway. I figured that at some point in the 7-day trial period, I'd sort things out. Turns out I didn't need to add that to my iPhone calendar. A customer service representative responded super promptly to an email asking for assistance and he adjusted my plan. One less thing to worry about. While waiting on my first backup, the onboarding process included animated training on the features of the site and how to restore both single items and the entire store. Super pleased.
It might seem like an obvious comment, but we take pride in providing a product that does exactly what we say it will! Thanks for sharing your story here, I'll let the team know that you enjoyed the onboarding tours too.