All reviews

Rating Breakdown

  • 5
    91% (559 ratings)
  • 4
    2% (14 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (3 ratings)
  • 1
    5% (33 ratings)

Reviews with Text

  • 100% (612)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 11, 2020

We are using it on all three of our websites for over 3 years now. The ability to rewind any page to any version is invaluable. Especially when you have many people working on your website - mistakes are bound to happen.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for trusting us over the years 🎉

5 / 5 Share

Aug. 4, 2020

Their customer support team is very easy to get a hold of and helped answer some questions we had before installing this app. So far we find the interface very intuitive and easy to use. Another stress off our minds. Now let's hope we never have to use it, haha.

Using app

24 minutes

Total reviews

9

Average rating

4.8

Developer Reply

We take pride in our support team, thank you for the kind words!

5 / 5 Share

July 30, 2020

I've experienced data loss before (on another platform) and it isn't pretty. The price that rewind charges isn't even a drop in the bucket considering what it would cost in down time and hassles in case of data loss. The Rewind app took no time to set up and it sends me weekly reports to keep me posted on what it's doing. If you care about your Shopify store, I highly recommend you install and use Rewind. Even if you don't care, you should still install Rewind because as I said, data loss isn't pretty.

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Sorry to hear you've experienced data loss - that happened to our co-founder and it's why Rewind was created back in 2015. Thank you for the kind words! We're proud to protect your store.

5 / 5 Share

July 27, 2020

This does a nice job of backing up daily and sending weekly reminders that everything is backed up. Having gone through the painful experience of losing a website that wasn't properly backed up, this provides good peace of mind.

Using app

24 days

Total reviews

3

Average rating

5.0

Developer Reply

We're proud to provide that peace of mind!

5 / 5 Share

July 27, 2020

I have been using this app for four months. It runs in the background. Last thing I want is to lose orders that I would not be able to retrieve.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

🙌 we've got your back

5 / 5 Share

July 21, 2020

Installed this after a third party app deleted some pages from my site and i had to rebuild them from scratch! Rewind is easy to install and gives me peace of mind that if anything like this happens again i am covered!

Store

Keeko

Using app

3 months

Total reviews

11

Average rating

4.9

Developer Reply

Sorry to hear about the deleted pages, what a headache! Glad we've got your back 💪

5 / 5 Share

July 20, 2020

Super easy app to use. I needed to link my accounts and Kaleigh helped me out straight away - it was all sorted in less than 2 minutes. Looks like a great app and will be handy especially when testing out a new inventory system that links our shops.

Using app

1 day

Total reviews

11

Average rating

4.8

Developer Reply

Kaleigh is a superstar! Thanks for writing a review :)

5 / 5 Share

July 22, 2020

User-friendly Rewind Backups is an excellent App to backup your Shopify stores. We used to have our programmers backup every couple weeks, but Rewind Backups is automatic, every day. Great add-on for our stores.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

We actually back it up at least every day! We're happy to have you on board :)

5 / 5 Share

July 13, 2020

Really impressed with the product — but also the support! The CEO Mike answered my email, and follow-up support by Annie helped me glide through setup with a customised plan. So impressed I almost fell over. Thanks team!

Using app

1 day

Total reviews

5

Average rating

5.0

Developer Reply

😅 this review made our day!

5 / 5 Share

July 10, 2020

They are very responsive and helpful. I had an issue with billing and they resolved the issue very promptly and professionally.

Store

Glik's

Using app

4 months

Total reviews

9

Average rating

4.9

Developer Reply

Thank you for writing a review, we take pride in our support team!

5 / 5 Share

July 2, 2020

Dealing with Rewind has been a pleasure. We are in Australia and there is a time lag, BUT Kaleigh has been fantastic at responding promptly in sorting out any issues - Great Customer Service.

Using app

2 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the kind words, we're working toward 24/7 support coverage! Stay tuned :)

5 / 5 Share

July 2, 2020

I came here to leave a review out of sheer relief. I'd spent hours writing blog content for weeks of newsletters. Somehow an action on Shopify backend when 'hiding' them cleared all the content. I was desperate. Used Rewind (which I only added as app a few weeks ago) in seconds to reinstate them. MASSIVE PHEW. Worth every penny. Was almost in tears - all that work gone. Nearly!

Using app

3 months

Total reviews

11

Average rating

4.3

Developer Reply

Oh my gosh, that would have been awful! So glad to hear we were able to help out :)

5 / 5 Share

June 25, 2020

We haven't launched yet, but invested more than a year of work on the website (we have more than 150 products and hundreds of food recipes) The first thing that I wanted for my site is back up. Rewind has been amazing so far, its backup everything !!!! on my Shopify account automatically, and already saved me several times when products have been mistakenly deleted, it was very simple to restore from backup - perfect. highly recommended

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the kind words + recommendation! Good luck with your launch :)

5 / 5 Share

June 25, 2020

We haven't needed to actively use this app, we just knew it is there and always running. Our vault was the first place I went after accidentally deleting an E-N-T-I-R-E blog (not just the post I thought I was deleting). Support was quick, reassuring and effective!!! If I could give more than 5 stars, I would. Rewind saved me in a MAJOR way and I'm so grateful!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

So glad we were able to help you out! Thank you for the review.

5 / 5 Share

June 19, 2020

Very easy to use and install the app. Set it and forget it! Support team has been very helpful as well!

Using app

7 months

Total reviews

5

Average rating

5.0

Developer Reply

Great to hear that! Thank you for the review - PS, we're big hockey fans :)

5 / 5 Share

June 2, 2020

This app is imperative to have! I was skeptical about the app at first - thought it would be just an additional expense for another app hardly used. So glad we ended up going froward with it - we recently incorporated another app which completely wiped out everything once their developers went live with it, within a matter of minutes everything was restored thanks to Rewind. Highly recommend!

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Holy smokes, that's scary! So glad to hear we were able to help out :) thank you for writing a review.

5 / 5 Share

June 1, 2020

The app works great and it does exactly what it says: keep your copies safe. Don't hesitate to try it!

Using app

3 months

Total reviews

7

Average rating

5.0

Developer Reply

Thanks! That's definitely something we take pride in - our app does exactly what we say it does.

5 / 5 Share

May 25, 2020

This is a very useful app if you care for your store (and you probably do). Fortunately, I did not have the necessity to recover anything yet, but still it is a relief to know that I am always backed up.

Using app

3 months

Total reviews

6

Average rating

5.0

Developer Reply

Thanks for the kind words! Happy to hear you're enjoying the peace of mind :)

5 / 5 Share

May 18, 2020

This is a must have. I have already used it once for a simple task of restoring information on 1000+ products that was overwritten, which would've taken me hours to re enter manually. It's great to know that if anything goes wrong with the function of your website, all you have to do is rewind it to before it happened.

Using app

About 2 months

Total reviews

8

Average rating

5.0

Developer Reply

Sorry to hear that so many products were overwritten, but we're so happy Rewind was able to help out! Thank you for writing a review :)

5 / 5 Share

May 8, 2020

The app works as described, Paul and Annie seem very willing to give attention to their users. In a highly competitive world riddled with terrible customer service, the team at Rewind shines as a bright exception. I will be using this app for my many stores in the future.

Using app

About 10 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much!