All reviews

Rating Breakdown

  • 5
    91% (558 ratings)
  • 4
    2% (14 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (3 ratings)
  • 1
    5% (32 ratings)

Reviews with Text

  • 100% (610)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 18, 2020

The peace of mind knowing we have backups separate from Shopify's system is fantastic. The app was easy to install and change reports are great. Easy add for any store looking to ensure consistency. www.radiodepot.com

Using app

3 months

Total reviews

3

Average rating

4.7

Developer Reply

That's great to hear, we're proud to protect your store! Thank you for writing a review.

5 / 5 Share

Feb. 11, 2020

Rewind has helped www.stillmorellc.com feel protected when different developers and agencies work on the site be it updates, new code or installing apps.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Happy to hear we provided peace of mind. Thank you for writing a review :)

5 / 5 Share

Feb. 4, 2020

Rewind Backups is quick, easy, does what it says, and the customer support is excellent! They were able to quickly resolve my account level issue.

Using app

2 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you very much! We pride ourselves on our customer support - glad to hear your issue was resolved quickly.

4 / 5 Share

Feb. 4, 2020

Why Shopify does NOT include a back-up for everything I will never understand, but Rewind helps with that peace of mind! Working for months on the new site and then having a set back made this app a must have for us. Thanks! www.carterandholmes.com

Using app

About 2 months

Total reviews

3

Average rating

4.7

Developer Reply

It's a common myth that cloud platforms have backups that are accessible to their users. Unfortunately, most people learn that the hard way. We're glad to hear we were able to give you peace of mind during your new build - it looks great!

5 / 5 Share

Jan. 6, 2020

Excellent! Super easy to use and great knowing that everything is backed up if something goes wrong.

Using app

4 months

Total reviews

6

Average rating

5.0

Developer Reply

We've got your back 💪 thank you for writing a review!

5 / 5 Share

Dec. 18, 2019

Excellent product, easy to use, gives you a peace of mind knowing all your hard work is backed up securely if something goes wrong.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 9, 2019

Brilliant app, simple and quick to install does exactly what we need it to do. We highly recommend it.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

So glad to hear that, thank you for recommending Rewind + for writing this review!

5 / 5 Share

Nov. 26, 2019

Great app and support - love the peace of mind it gives us: knowing that our date and store is safe in case of an accident.

Using app

4 months

Total reviews

7

Average rating

5.0

Developer Reply

We're proud of our support team and to be protecting your store! Thank you for choosing Rewind.

5 / 5 Share

Nov. 21, 2019

An incredibly seamless app both with automating your store back ups and using it to restore things. What’s even better is the outstanding service that the Rewind team provide. Kaleigh helped me resolve site issues and answered all of my questions incredibly fast. I’d wholeheartedly recommend Rewind, very happy!

Using app

9 months

Total reviews

5

Average rating

5.0

Developer Reply

Kaleigh is an all-star, we're really proud of our customer service! Thank you for the kind words, we're glad to hear it.

5 / 5 Share

Nov. 4, 2019

Excellent backup app for Shopify. I love the payment scaling. This is an immense help for the little guys just getting started. Rewind is very easy to set up and use. It does exactly what we need with no issues. I'd recommend every Shopify store to get this app.

Using app

16 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 4, 2019

So far so good. Feels good to know our site is being backed up. Very simple to set up and get started too!

Using app

17 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 2, 2019

I Haven’t had the need to re-install my site from Rewind yet, but it certainly provides peace of mind in case the unthinkable happens! Glad to know I can be back up and running again with just a “click” or two... Rewind also submits regular detailed updates on the backups of my store. I would definitely rate Rewind as a “Must Have” app considering the amount of hours spent in setting up and perfecting a Shopify Store!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 1, 2019

Amazing, really saved our bacon. Kaleigh, in particular, was amazing and held my hand through a gnarly backup, cheering me on and making the whole nerve-wracking process almost pleasant! Highly recommended!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 7, 2019

I am using this app to automatically backup my site and so far all seems very good. I highly recommend this app.

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the kind words + recommendation, Nicholas!

5 / 5 Share

Oct. 4, 2019

I just set this App up with Annie and it couldn't have been easier. Now fingers crossed nothing goes wrong and that I will never need it, lol! I do have all faith in Annie and the team, that my data is secure though.

Using app

44 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for writing a review! We're proud to have your back - and to have Annie helping out on the front lines :)

5 / 5 Share

Oct. 1, 2019

I had a small hurdle with setting up the app but Annie from Rewind was so helpful and prompt and the issue was resolved quickly. Thank you Rewind! Bettina Sail Exchange

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Annie is definitely a superstar, we're lucky to have her! Thank you for writing a review 🙌

5 / 5 Share

Oct. 1, 2019

We've never had to use our backup but have a little peace of mind knowing that its there if ever needed.

Using app

About 3 years

Total reviews

4

Average rating

5.0

Developer Reply

We've got your back! Thanks for writing a review :)

5 / 5 Share

Sept. 14, 2019

Annie and the team are incredible. Our store is very large and still in development. An app we installed wiped out several hundred smart collections we had set up. Rewind was able to 100% restore our collections and save us hours/days of rework. I love this app and wouldn't have a Shopify store without using Rewind.

Using app

19 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 29, 2019

Very happy with the customer service. I had some problem with a financial situation. They helped me very good and I am very satisfied! Thank you Annie!

Using app

4 months

Total reviews

3

Average rating

5.0

1 / 5 Share

Aug. 21, 2019

They charged me without asking me.I dont recommended!!!! this is not honest.I'm very angry!!!!!!!!!!

Using app

2 months

Total reviews

24

Average rating

2.6

Developer Reply

Hi there, As we bill through Shopify, we must receive your approval prior to being able to charge you. We can see that you selected and approved the charge for your plan on June 11th, 2019 at 2:49AM EST. Regardless, if you feel you may have selected the wrong plan or weren't happy with the product, we will gladly refund you. Please contact our help team at [email protected] to arrange for your refund.