Rewind Backups

Sept. 3, 2024

Easy to use, fast and responsive support, great documentation.

Aug. 18, 2024

Since we installed it, Rewind has become one of our most essential apps, and the support we’ve received where and when needed, recently from Brittney on the team, has been exceptional. We’re so happy with rewind, as our go-to backup and staging solution, we’ve taken out an annual subscription and highly recommend it.

Aug. 16, 2024

Support is always quick to respond and very helpful!

Aug. 1, 2024

Great team and very supportive in terms of support. I had a challenge to change ownership of the app and they were very responsive and I got it solved in a day. Amazing team behind the product and I would recommend it to anyone looking for a backup tool solution for their shopify stores.

Aug. 1, 2024

Netter und schneller, zuvorkommender Support. Nach der Installation ging das erste Backup schnell und unkompliziert.

July 15, 2024

Fortunately we haven't needed it much but the handful of times it was super easy to go back and restore a few products. returned within a few minutes and we were back and running as if nothing had happened.

July 14, 2024

Brittney was fantastic helping us with our Backup. All sorted very quickly. Thank you

March 6, 2025

Great support from Brittney once again and the team at Rewind regarding our recent account modifications. Thank you

May 6, 2024

Great service. Thank you Brittney.

May 6, 2024

I was ready to publish a batch of significant change to our Shopify theme on a Saturday afternoon, but didn't want to do it without some type of a backup/rollback protocol in place. I started to research Shopify backup software, and found glowing reviews of Rewind. But I had some technical questions as to whether it would fit our needs. I sent an email to customer support, and was shocked to get an answer within the hour on a Saturday! Brittney of Rewind was able to answer all of my questions, and offered to help with the setup process (which was so simple no help was required). I got Rewind installed and configured, and was able to confidently publish the theme changes with peace of mind that I could easily roll back if necessary. Thank you, Brittney, and thank you, Rewind!

April 22, 2024

Brittney went out of her way to help resolve the problem. She actively looked for a workable solution which was both appreciated and refreshing. Good old-fashioned customer service which is appreciated.

April 20, 2024

Great product and customer support (Brittney) was very helpful in helping us make some changes to our paid plan.

April 3, 2024

Easy to use and very responsive customer service. Thank you Bianca!

March 26, 2024

Worth every penny for the peace of mind Rewind Backups provides. Easy to install, pricing is transparent and customer service is very helpful and quick to respond!

Feb. 16, 2024

Solves a major problem - backing up reliably - and the team here is super-responsive. 5 Stars all-around.

Feb. 16, 2024

Rewind app is an essential life saver for an ecommerce brand. All critical data in your Shopify store is backed up in case of errors, prevention is key. Big shoutout to Bianca & Brittney on customer support who were very responsive, informative and friendly. Also credit to the developer(s) who worked on restoring our key metafield data.

Feb. 1, 2024

Jan. 29, 2024

Just signed up last week. Had a little issue. Support got back to me right away and the issue is fixed. Great customer service which is rare these days! Just as an fyi, Issue was not with the back-up itself. I was on the wrong plan and just needed to be on the right plan.

Jan. 18, 2024

We are still in the early stages of using the Rewind App, so I cannot yet give a review for the app, but I can give a review for their excellent customer support and Brittney was extremely helpful. It was easy to get yourself started with Rewind. In a few months’ time I will be more than happy to give the Rewind Backups app a review.

Jan. 16, 2024

We really love Rewind for backing up our Shopify store. It provides us with confidence that our information is stored, and runs on its own. We are really looking forward to the release of the integration with Monday.com! The sooner the better!