All reviews

Rating Breakdown

  • 5
    91% (559 ratings)
  • 4
    2% (14 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (3 ratings)
  • 1
    5% (33 ratings)

Reviews with Text

  • 100% (612)
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5 / 5 Share

April 3, 2024

Easy to use and very responsive customer service. Thank you Bianca!

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 26, 2024

Worth every penny for the peace of mind Rewind Backups provides. Easy to install, pricing is transparent and customer service is very helpful and quick to respond!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2024

Solves a major problem - backing up reliably - and the team here is super-responsive. 5 Stars all-around.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2024

Rewind app is an essential life saver for an ecommerce brand. All critical data in your Shopify store is backed up in case of errors, prevention is key. Big shoutout to Bianca & Brittney on customer support who were very responsive, informative and friendly. Also credit to the developer(s) who worked on restoring our key metafield data.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2024

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2024

Just signed up last week. Had a little issue. Support got back to me right away and the issue is fixed. Great customer service which is rare these days! Just as an fyi, Issue was not with the back-up itself. I was on the wrong plan and just needed to be on the right plan.

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 18, 2024

We are still in the early stages of using the Rewind App, so I cannot yet give a review for the app, but I can give a review for their excellent customer support and Brittney was extremely helpful. It was easy to get yourself started with Rewind. In a few months’ time I will be more than happy to give the Rewind Backups app a review.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

We really love Rewind for backing up our Shopify store. It provides us with confidence that our information is stored, and runs on its own. We are really looking forward to the release of the integration with Monday.com! The sooner the better!

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 16, 2024

Rewind Protection Suite has been incredibly helpful for our website staging and backup system, the backup automatically started working right away with no issues. I was contacted by one of Rewinds employees, Igor, and he was happy to answer any questions that I had. He made the process much easier and was very kind. Thank you Igor!

Using app

5 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Dec. 24, 2023

Rewind app works very well in the background. Nice to know everything is backed up on a regular basis automatically. Company worked with me on a plan that fits my needs perfectly. Very responsive. Great company. Great service. Brittney is wonderful. Thanks. Steve.

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 19, 2023

Great app that has given me peace of mind. Also the support team are fantastic.

Using app

17 days

Total reviews

6

Average rating

4.7

5 / 5 Share

Dec. 13, 2023

I am happy I have not needed to restore from Rewind Backups but I am confident, based on others reviews, it will be no problem. I like the insurance that my data will be there incase we need to recover all our data.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2023

I uploaded a disastrous csv to shopify yesterday and started to freak out. It wiped all my variant skus out completely and I couldn't fix it. I was like "oh I have that backup app i never thought i would need." I ran it back to the night before and it FIXED EVERYTHING (but inventory). Saved me an insane amount of time. Thank you so so so much.

Using app

Over 6 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 8, 2023

Great support, great app, great and easy implementation - all-in-all, just great!

Store

Kandii

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 6, 2023

Very useful app that does exactly what it's supposed to.

Using app

3 months

Total reviews

17

Average rating

4.5

5 / 5 Share

Oct. 27, 2023

We have recently installed this app to protect us in the event of data loss or other human error related issues. The install and initial backup went smoothly, and the app's interface seems simple enough. Although we're hoping we never have to use it, it's really nice to have the peace of mind that it provides.

Using app

10 days

Total reviews

11

Average rating

5.0

5 / 5 Share

Oct. 20, 2023

Their support desk is so nice and very kind. When I asked some questions about installing this app, their support desk, especially Ola,Support Wizard, helped me a lot and gave me very clear answer so quick. インストールに関して質問があり、ヘルプデスクに質問しました。Ola という方が、すぐに、明快なサポートをしてください、無事、インストールできました。 とても助かりました。安心して使用できます。

Using app

15 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 18, 2023

Great app, easy to use and peace of mind knowing our store is properly backed up. Alyssa from support was also excellent! Would definitely recommend.

Using app

Over 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 17, 2023

This is the best insurance that one can purchase for their website. We had several scares in the past with coding get messed up by various apps, etc. I no longer need to have anxiety over this now that we have back-up of our site always available. You shouldn't hesitate.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 16, 2023

I had many questions about changing the admin access and username, and I couldn't have been happier with the quick response and how everything was explained so I could make the changes. Even when I didn't have all the information, the way I could verify myself as the admin and owner was smooth, as my marketing team set this account up for me, and I no longer use them. Thanks, Chris

Using app

Over 2 years

Total reviews

1

Average rating

5.0