All reviews

Rating Breakdown

  • 5
    92% (560 ratings)
  • 4
    2% (14 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (3 ratings)
  • 1
    4% (24 ratings)

Reviews with Text

  • 100% (604)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 25, 2023

Great customer service

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 27, 2023

Easy to use, simple and great customer service. Always nice to speak with a human real time and without delay! Their live chat team moved within 5 mins to support us and provided peace of mind when we had some important questions about the app. I'd recommend Logan and Rewind any day!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 21, 2025

We absolutely love Rewind's automatic backups! Their 24/7 service gives us peace of mind that our website data is safe and secure. Highly recommend!

Using app

Almost 5 years

Total reviews

8

Average rating

5.0

5 / 5 Share

March 30, 2023

Effortless to install and setup. Fortunately haven't needed it yet! Had a small billing issue I contacted support and got nearly instant resolution.

Using app

9 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 24, 2023

Once we found out that Shopify does not backup our data, we saw the great reviews for Rewind Backups on the Shopify app store and installed it. Very easy to install and it works great to give us peace of mind. Any questions we had about what information on our site is and is not backed up were answered quickly by support.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2023

Really impressed by this app, it’s ease of use and peace of mind. Remember that Shopify doesn’t automatically back up your store! Hard recommend.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2023

These guys are great and so easy to deal with. I feel confident knowing that I have secure backup should I need to recover data or undo any theme updates.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 9, 2023

An excellent app that ensures some peace of mind while also providing a phenomenal customer service experience

Using app

About 4 years

Total reviews

6

Average rating

5.0

5 / 5 Share

March 7, 2023

We have been very happy with this app. Feels good to know that everything is safe for a worst case scenario. Great support and customer service!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 1, 2023

Great piece of mind and backs up seamlessly. Metafields backup is a game changer. Saves us from having to schedule constant exports etc.

Store

Flask

Using app

Over 2 years

Total reviews

19

Average rating

5.0

5 / 5 Share

Feb. 28, 2023

It is an excellent insurance policy and a time saver for any issues. Get it and sleep better at night.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 27, 2023

so much better than the free back up in shopify. easy to use, hopefully i will not need to use it, but if i do i will get back up and running as fast as possible.

Using app

Over 1 year

Total reviews

11

Average rating

5.0

5 / 5 Share

Feb. 27, 2023

Rewind Backups has saved me a couple of times when changes were made that shouldn't have been made. Saved countless hours.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 27, 2023

Very happy with Rewind, it is a great service for an incredibly important aspect of the business. I would recommend anyone with a Shopify store to install Rewind Backups just in case something bad happens and you need a backup.

Using app

About 1 month

Total reviews

10

Average rating

5.0

5 / 5 Share

Feb. 10, 2023

Good service saved me once from losing everything which was very nice and reassuring. Good service in getting me back up on feet ASAP

Using app

Almost 2 years

Total reviews

33

Average rating

4.3

5 / 5 Share

Dec. 27, 2022

It's a pretty good app. It's nice to have a back up just in case. I don't have that much to say about it but overall 10 out of 10.

Using app

8 months

Total reviews

27

Average rating

4.9

5 / 5 Share

Dec. 26, 2022

Amazing app and amazing support. A must have for any Shopify store. This app reverted some errors caused by a bad CSV file upload

Using app

Over 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 17, 2022

Shelby was very helpful and kind in assisting me with my questions regarding the app. Very quick as well!

Using app

28 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 21, 2022

Excellente application pour avoir un back up de son site. Installation facile et rapports réguliers, je fais confiance.

Store

Novoma

Using app

Over 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

Sept. 23, 2022

This app was recommended by our website development team. We've put a lot of time and resources into building our site. Rewind gives us back up for the things that matter. Their support team recently helped us make changes to our Rewind account. They were professional and quick to respond. Our issue needed follow up and I heard from them the next morning.

Using app

5 months

Total reviews

7

Average rating

4.7