All reviews

Rating Breakdown

  • 5
    92% (560 ratings)
  • 4
    2% (14 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (3 ratings)
  • 1
    4% (24 ratings)

Reviews with Text

  • 100% (604)
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5 / 5 Share

Sept. 16, 2022

Rewind give peace of mind securing our data and photos while running in the background. Alyssa in customer support was very helpful with any questions we had.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 8, 2022

I haven't had a chance to use the app (thankfully) but after crashing our site and losing all product descriptions, HS codes, weights, etc once in the past, Rewind provides valuable peace of mind. The onboarding team has been very helpful.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 7, 2022

I love the peace of mind this app provides. It just runs in the background without me having to do anything. I almost forgot I had it. Yesterday was the first time when I actually needed the app for help. I accidentally deleted a product and was about to panic but then I remember I had Rewind Backups installed. With just a few simple clicks I was able to restore the deleted product within seconds and it was exactly like how it was before. This app is such a lifesaver and it’s well worth the cost. All Shopify stores should have it installed.

Store

Essensa

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 30, 2022

This app has saved our butts a few times with some bad missorted product uploads that removed all images on products except the first one. A quick Restore from Rewind and all was well. This peace of mind is worth the monthly cost.

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2022

Rewind has been great and taken the stress off of our plate of losing data or running into an issue with our website. Alyssa from Rewind has also been great to work with.

Using app

About 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 9, 2022

We have used Rewind backups for three of our websites for 2+ years. Their support has been phenomenal, and while we have rarely had to use any of its features or backups, having the data preserved is essential for our business. Thank you!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2022

It's great having peace of mind that our information is backed up and safe. The support from the Rewind team has also been excellent!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2022

Rewind helps me stay confident when I add freelance developers to work on my site. Super easy to use.

Using app

6 days

Total reviews

12

Average rating

5.0

5 / 5 Share

July 20, 2022

Amazing app, great support, best rating !! Finally feeling my data are safe :) Even 2 eshops with same products in different languages could be backuped at one place...

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

June 27, 2022

Alyssa in customer support was super speedy in replying to me and clarifying a billing question I had. I appreciate her quick and cheerful response. Great way to start the week!

Store

Botanus

Using app

5 months

Total reviews

6

Average rating

5.0

5 / 5 Share

June 24, 2022

Easy to setup and works in the background. Would love for them to add a backup for Stocky app too that is owned by Shopify.

Store

Mil-Bar

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 16, 2022

Great customer service. Always there to help and very dependable service that we rely on to backup our full website.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2022

Seems overpriced and unnecessary... until you need it This app has saved us so many times at this point. Its like website/ecom insurance just in case your team breaks something and takes everything down.

Store

Sozy

Using app

About 1 year

Total reviews

11

Average rating

5.0

5 / 5 Share

June 9, 2022

So a freelancer put a grenade in a product bulk upload CSV to my shopify store and destroyed over 6000 SKUs. The lovely Logan from Rewind chat support helped dampen the ensuing panic attack and within 5 minutes my entire store was back to normal. This would've cost me £1,500 to repair, so rewind has paid for itself MANY times over. Get rewind or get tested.

Using app

25 days

Total reviews

12

Average rating

5.0

5 / 5 Share

June 9, 2022

Works as promised! Support was good and installation fast. Have not yet had the need to use it luckily, so can't tell how that works.

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

May 9, 2023

Super company and service. Great peace of mind knowing we can 'rewind' any and all mistakes in the future. 2023 update.... We have worked with Rewind for some time now and their support is super. They respond quickly and are willing to work with all requests. 100% recommend for peace of mind and ease of use.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

June 1, 2022

Stellar support. Great app to have on the store. Installed it in the first place for the peace of mind. Then you only really understand how good it is when you actually need it.

Using app

Over 3 years

Total reviews

8

Average rating

5.0

5 / 5 Share

May 30, 2022

Rewind has been great as we started having external contractors working on the site. Super easy to set up and customer service is fast and friendly. Recommend!

Store

Amoda

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 26, 2022

I spoke to 2 members of the team over a few days period, fantastic support both times, provided me with a fantastic insight above and beyond my questions, and helped me rewind my site back to health! Thanks again, would totally recommend!

Using app

3 months

Total reviews

10

Average rating

5.0

5 / 5 Share

May 25, 2022

Rewind is invaluable when you have a team of folks working on your site. We have had a few accidental deletions of content, and Rewind has been able to quickly recover blogs and products, saving countless hours in content creation and frustration. It is one of those things you don't need until you 100% really need it right now and it is too late. So do yourself a favour and get it setup.

Using app

About 3 years

Total reviews

11

Average rating

4.2