All reviews

Rating Breakdown

  • 5
    92% (560 ratings)
  • 4
    2% (14 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (3 ratings)
  • 1
    4% (24 ratings)

Reviews with Text

  • 100% (604)
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5 / 5 Share

May 19, 2022

The product is exceptionally easy to use and it gives you peace of mind. All questions are answered promptly. We are happy to have this up and running.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2022

Such a great app that will save you in a pinch when you need to restore critical elements, and the price is incredibly cheap for the powerful service. A+.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 5, 2022

Great customer support! Easy to set up too. I like that the plans scale in price and that the backups are in 'realtime'.

Using app

21 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2022

Happily using this app for 5 Shopify stores. Shout out to Logan from customer support, wonderful experience working with them!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 21, 2022

I used this app to back our entire Shopify site after is was recommended to us. Super easy to install with an easy 1/2 hour zoom call - super efficient. Should have done it a lot sooner...

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2022

After a big mistake by a 3rd party that messed up a lot of our back end, we were about to commit hundreds of hours of work to repair the damage but then I remembered we had Rewind installed. Fixed everything with a click of a button and I couldn't have been more grateful and relieved. Since then, we've made sure it's installed on our other stores and support has been great too!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 13, 2022

Rewind is a MUST HAVE for shopify and Big Commerce. We recently moved to Shopify and have used it on both platforms. When we moved over to Shopify we made some changes to our tags and the whole shopping site went down. We restored it all in minutes with Rewind!! It's a must! Diane Inspiranza Designs

Using app

3 months

Total reviews

11

Average rating

5.0

5 / 5 Share

March 27, 2022

It gives us peace of mind knowing that our website is regularly backed up. Very easy to use and the team is responsive with any questions.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 17, 2022

I sleep at night because I know if someone hacks my store or my computer blows up, I have a record of all my data from my store. It's the cheapest insurance I have ever bought! In addition, their online chat support is fantastic. Noah helped me today migrate my account from Big Comm to Shopify and she was perfect.

Using app

14 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

March 15, 2022

Easy to set up (its done for you) and monitor that backups are completed. The support team are available to offer advice which is great.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 11, 2022

Great service & support. I highly recommend Rewind to manage store backups, and their customer service team is fantastic!

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 10, 2022

This app is a lifesaver. I was having trouble understanding something and the customer service from Noah was extremely helpful, helped me get my head around the issue within minutes. Wouldn't hesitate to recommend Rewind Backups - thanks so much!

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 8, 2022

Five shiney gold starts to REWIND for saving my rear and web site. I've been using Rewind since I moved our website to Shopify just because I knew that some day it was going to be needed. (15 years in IT taught me that one.) So three years slip by and the back ups just happen without anyone giving it a thought . . . until whammy. My carefully edited CVS file import went crazy and placed all kinds of ANSI II funky charcters all over my wonderfully written product descriptions when I imported ALL my products with new pricing! ouch . . . took me a day to realize how big a problem I had. And then I remembered . . REWIND has my back. It was painless to back up 2 days on my product information and have it restored via Rewind. Now I'm back at updating my pricing with corrected csv files and all is well. Heavy sigh and 5 stars.

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 5, 2022

literally just saved 2 years work. I need to hug someone. Thank Thank Thank Thank you.....I really recommend

Using app

Almost 3 years

Total reviews

4

Average rating

4.0

5 / 5 Share

Jan. 31, 2022

Feels nice to have the security of the Rewind Backup app. We weren't originally aware that Shopify backed up our information, but were unable to provide us with any information if our site went down, so it's good to know this in place, not only to fix any major issues, but also revert some smaller mishaps.

Store

Sneak

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 26, 2022

Great customer support! I had to have an export of my old website created and listed the email containing the export, it hardly took anytime at all for them to send it to me again. So grateful

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2022

It was a great experience, Igor was very helpful through out the whole process. and now we can sleep at night with peace of mind of no matter what our store is protected.

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 19, 2022

We have been using Rewind for over 3 years now across a portfolio of 5x Shopify stores. The product is great, with our favourite feature being the ability to go back in time and see when changes were made to product listings. What's more is that the team actually approached us to offer us a better/cheaper plan due to the number of stores we have. Great custom centric service!

Using app

About 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 14, 2022

I appreciated the onboarding call and I feel some peace of mind knowing I'll have backups of my site in the event that anything ever happens!

Store

Thicket

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 14, 2022

I like the fact that our store is being backed up and that I get the weekly report as confirmation. One less thing to be concerned about. So far so good!

Store

ARVO

Using app

2 months

Total reviews

3

Average rating

5.0