All reviews

Rating Breakdown

  • 5
    91% (559 ratings)
  • 4
    2% (14 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (3 ratings)
  • 1
    5% (33 ratings)

Reviews with Text

  • 100% (612)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 9, 2023

Super company and service. Great peace of mind knowing we can 'rewind' any and all mistakes in the future. 2023 update.... We have worked with Rewind for some time now and their support is super. They respond quickly and are willing to work with all requests. 100% recommend for peace of mind and ease of use.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

June 1, 2022

Stellar support. Great app to have on the store. Installed it in the first place for the peace of mind. Then you only really understand how good it is when you actually need it.

Using app

Over 3 years

Total reviews

9

Average rating

5.0

5 / 5 Share

May 30, 2022

Rewind has been great as we started having external contractors working on the site. Super easy to set up and customer service is fast and friendly. Recommend!

Store

Amoda

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 26, 2022

I spoke to 2 members of the team over a few days period, fantastic support both times, provided me with a fantastic insight above and beyond my questions, and helped me rewind my site back to health! Thanks again, would totally recommend!

Using app

3 months

Total reviews

10

Average rating

5.0

5 / 5 Share

May 25, 2022

Rewind is invaluable when you have a team of folks working on your site. We have had a few accidental deletions of content, and Rewind has been able to quickly recover blogs and products, saving countless hours in content creation and frustration. It is one of those things you don't need until you 100% really need it right now and it is too late. So do yourself a favour and get it setup.

Using app

About 3 years

Total reviews

11

Average rating

4.2

5 / 5 Share

May 19, 2022

The product is exceptionally easy to use and it gives you peace of mind. All questions are answered promptly. We are happy to have this up and running.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2022

Great customer support! Easy to set up too. I like that the plans scale in price and that the backups are in 'realtime'.

Using app

21 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

May 2, 2022

Happily using this app for 5 Shopify stores. Shout out to Logan from customer support, wonderful experience working with them!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 21, 2022

I used this app to back our entire Shopify site after is was recommended to us. Super easy to install with an easy 1/2 hour zoom call - super efficient. Should have done it a lot sooner...

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

April 18, 2022

After a big mistake by a 3rd party that messed up a lot of our back end, we were about to commit hundreds of hours of work to repair the damage but then I remembered we had Rewind installed. Fixed everything with a click of a button and I couldn't have been more grateful and relieved. Since then, we've made sure it's installed on our other stores and support has been great too!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 13, 2022

Rewind is a MUST HAVE for shopify and Big Commerce. We recently moved to Shopify and have used it on both platforms. When we moved over to Shopify we made some changes to our tags and the whole shopping site went down. We restored it all in minutes with Rewind!! It's a must! Diane Inspiranza Designs

Using app

3 months

Total reviews

11

Average rating

5.0

5 / 5 Share

March 27, 2022

It gives us peace of mind knowing that our website is regularly backed up. Very easy to use and the team is responsive with any questions.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 17, 2022

I sleep at night because I know if someone hacks my store or my computer blows up, I have a record of all my data from my store. It's the cheapest insurance I have ever bought! In addition, their online chat support is fantastic. Noah helped me today migrate my account from Big Comm to Shopify and she was perfect.

Using app

14 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

March 15, 2022

Easy to set up (its done for you) and monitor that backups are completed. The support team are available to offer advice which is great.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 11, 2022

Great service & support. I highly recommend Rewind to manage store backups, and their customer service team is fantastic!

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 10, 2022

This app is a lifesaver. I was having trouble understanding something and the customer service from Noah was extremely helpful, helped me get my head around the issue within minutes. Wouldn't hesitate to recommend Rewind Backups - thanks so much!

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 8, 2022

Five shiney gold starts to REWIND for saving my rear and web site. I've been using Rewind since I moved our website to Shopify just because I knew that some day it was going to be needed. (15 years in IT taught me that one.) So three years slip by and the back ups just happen without anyone giving it a thought . . . until whammy. My carefully edited CVS file import went crazy and placed all kinds of ANSI II funky charcters all over my wonderfully written product descriptions when I imported ALL my products with new pricing! ouch . . . took me a day to realize how big a problem I had. And then I remembered . . REWIND has my back. It was painless to back up 2 days on my product information and have it restored via Rewind. Now I'm back at updating my pricing with corrected csv files and all is well. Heavy sigh and 5 stars.

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 5, 2022

literally just saved 2 years work. I need to hug someone. Thank Thank Thank Thank you.....I really recommend

Using app

Almost 3 years

Total reviews

4

Average rating

4.0

5 / 5 Share

Jan. 31, 2022

Feels nice to have the security of the Rewind Backup app. We weren't originally aware that Shopify backed up our information, but were unable to provide us with any information if our site went down, so it's good to know this in place, not only to fix any major issues, but also revert some smaller mishaps.

Store

Sneak

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 26, 2022

Great customer support! I had to have an export of my old website created and listed the email containing the export, it hardly took anytime at all for them to send it to me again. So grateful

Using app

4 months

Total reviews

1

Average rating

5.0