All reviews

Rating Breakdown

  • 5
    90% (57 ratings)
  • 4
    5% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    3% (2 ratings)
  • 1
    2% (1 ratings)
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5 / 5 Share

June 21, 2023

So far so good. We just started using Bayengage and the help to get it up and running as been great! Having an account manager is very helpful to me and I look forward to the extension of great service for our customers as well since we switched!

Using app

7 months

Total reviews

4

Average rating

4.0

5 / 5 Share

June 6, 2023

The best part about using BayEngage is the incredible support that we've received from Pon, Bala, KJ and the rest of the team. I feel as though they are deeply invested in the success of our business and respond to our questions/concerns extremely quickly and with great care.

Using app

About 2 months

Total reviews

6

Average rating

5.0

2 / 5 Share

May 5, 2023

It's a pretty slick looking setup and the features are nice, but I kept running into glitches and nobody responded to my requests for help. Javascript problems, test emails failing to show up, and no help from Bayengage except for a bot. Not sure what happened, but not a good experience at all in the end. I uninstalled it and went with Constant Contact.

Using app

3 days

Total reviews

1

Average rating

2.0

5 / 5 Share

May 4, 2023

We have recently made the switch to TargetBay, the support team has been very responsive, staying on top of any issues that arise. A++

Using app

About 1 month

Total reviews

6

Average rating

4.7

5 / 5 Share

April 24, 2023

Initially i was having trouble with the support. But now everything is perfect. The support team is really helpful and makes everything clear. I recommend it.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2023

We recently switched from Klaviyo to BayEngage. The entire staff at BayEngage made this a seamless transition. I wish I had made the move sooner! We are still early on in our relationship working together, but so far I am very satisfied and looking forward to good things ahead.

Using app

25 days

Total reviews

9

Average rating

5.0

4 / 5 Share

April 10, 2023

Ron is very helpful and always there when we need him! Excellent account services! Love the templates with the application.

Using app

About 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

March 23, 2023

Ron helped us better understand some of the features of BayEngage and gave great tips for our account!

Using app

About 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

March 22, 2023

We receive a lot of help from the Targetbay team to get high quality emails from our business to our customers. A perfect, personalized touch to get the strongest results using templates and communicating how it all works. Helen is incredibly helpful and produces content better than I could do on my own. Her service is top of the line.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2023

The personalized service and organization are unbelievable. I have a one on one account rep who helps with ideas - or even greats ideas that are on brand to ensure I'm using their service and getting the most out of it. She's prompt, sends reminders, is accurate 99% of the time and a time saver. The company is nice and personalable and easy to work with too. Fair pricing and more affordable than the other solutions I was piecing together with other services and in house staff - and this gets done on time! That was tough to do before. Email marketing always took a back seat for our small business and it shouldn't. The numbers show it's worth investing in this service - and their reporting is clear. RECOMMENDED!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 22, 2023

Thank you for taking the time to go over each step with our team. Walking us through was very helpful and definitely will make for a seamless transition. Your customer service prompt responsiveness to our teams questions or concerns, make for a positive outlook on our working relationship

Using app

8 days

Total reviews

4

Average rating

4.5

5 / 5 Share

Feb. 16, 2023

Senthil and everyone at Bay Engage / Target Bay are wizards and so very helpful! I really enjoy using this app for my business . The tool are very easy and really helps keep my data organized. Of course the shopify integration is seamless. Thank you!

Using app

10 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 16, 2023

I've been a customer for a couple of years now and Helen has been very helpful with my email campaign management. I'm seeing good results with my marketing campaigns and the system is easy to use.

Using app

5 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Feb. 13, 2023

We are a small business getting started with SMS and Email marketing and BayEngage, specifically Senthil, have been patient, knowledgeable and so helpful in getting us up and running. He is extremely responsive which is a huge plus. Customer service is exceptional. We highly recommend their service.

Using app

11 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 22, 2022

Oh my OMG ron Rohith KS is incredibly helpful - - - so patient, and ver good at explaining the inner workings of the world-wide web, all its pluses and negatives, highs and lows, ins and outs. Our company has come to rely on ron Rohith KS for both technical, spiritual and moral support. Thank you, ron Rohith KS!!!!!!!!

Using app

9 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 20, 2022

We are a small business store that uses this platform for our website popups and automations, reviews, email campaigns, and Adroll. We are seeing an increase in subscribers and engagement in email campaigns. The team is very helpful and responsive to all of our questions and concerns.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 29, 2022

The BayEngage team has been a joy to work with. I have never received the amount of support and attention from any other company. Their support is truly the best I have ever experienced before. Instead of trying to shut you down for having 3 spam complaints, they actually work with you to fix the issue. I've worked with over a dozen ESPs and none have helped me like they do. The features and deliverability and pricing is second to none above all other platforms. I highly recommend you give them a try. you will NOT be disappointed!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2022

BayEngage and BayReviews have immediately increased our potential to reach out to our customer base in fun and exciting ways! We have seen a good amount of growth since adding TargetBay apps to our site, and I would highly recommend them to anyone with a substantial customer base!

Using app

25 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 21, 2022

We use BayEngage for our email campaigns, pop ups, automation and SMS and really enjoy how easy it is to navigate and perform all the tasks needed for a mid-sized business at a great value!

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 30, 2022

BayEngage is fantastic! Effective and easy to use marketing tool with solid support from their team. I highly recommend for any business owner looking to elevate their digital marketing effort.

Using app

8 months

Total reviews

1

Average rating

5.0