BayEngage Email Marketing, SMS

Aug. 8, 2023

We contracted with BayEngage and TargetBay several months ago, replacing Klaviyo and our reviews app. We are SO pleased with the quality of the apps and even more importantly, the number of reviews that are being completed has quadrupled since we moved to them. Ron is our customer service rep and he is 100% responsive, answers my questions almost immediately, and has even worked on some custom responses to our needs. I highly recommend them!

Aug. 3, 2023

Ron was so helpful in going over all the features of our account and helped me create multiple automations and campaigns to capture sales and emails. He was very responsive when I was having issues with a feature and was able to set up a meeting ASAP to help me correct the issue I had created. Thank you Ron!

July 19, 2023

I have been working with TargetBay for several months now, with email and sms campaigns, as well as retargeting and other elements, and the results have been considerably been better than the other 2 companies I worked with. They have also corrected a product feed issue, which was something beyond me and not even part of their scope of work....their review platform is the best as well, that has been a superb addition to our marketing. Finally, Danielle has greatly helped the email campaigns, by tweeking my templates and adding elements, that I would have never thought of. She is very creative and often completes work in less than 24 hours!

July 6, 2023

I love this app! I love the versatility and flexibility. As a graphic and web designer I want the freedom to implement my own ideas and designs and this app gives me all the options I need. I am also very impressed by the fast, professional and friendly customer service I have received from the start. I highly recommend this app!

July 3, 2023

I've had an exceptional experience collaborating with the BayEngage team. Danielle's expertise in email marketing is truly unparalleled. Her dedication and proficiency have made a significant impact on my business's success. I cannot stress enough how strongly I recommend giving BayEngage a chance. Trust me, they will exceed your expectations and leave you completely satisfied.

June 28, 2023

Ron spent an enormous amount of time with us helping us to create and upload all necessary forms and pop ups, walking us through each stage and every problem. We could not have done it without him. As most companies do not want to talk to their customers these days, Ron's help over the phone was a breath and fresh air and a great relief from the fear that we might do something wrong. Thank you!

June 21, 2023

So far so good. We just started using Bayengage and the help to get it up and running as been great! Having an account manager is very helpful to me and I look forward to the extension of great service for our customers as well since we switched!

June 6, 2023

The best part about using BayEngage is the incredible support that we've received from Pon, Bala, KJ and the rest of the team. I feel as though they are deeply invested in the success of our business and respond to our questions/concerns extremely quickly and with great care.

May 5, 2023

It's a pretty slick looking setup and the features are nice, but I kept running into glitches and nobody responded to my requests for help. Javascript problems, test emails failing to show up, and no help from Bayengage except for a bot. Not sure what happened, but not a good experience at all in the end. I uninstalled it and went with Constant Contact.

May 4, 2023

We have recently made the switch to TargetBay, the support team has been very responsive, staying on top of any issues that arise. A++

April 24, 2023

Initially i was having trouble with the support. But now everything is perfect. The support team is really helpful and makes everything clear. I recommend it.

April 16, 2023

We recently switched from Klaviyo to BayEngage. The entire staff at BayEngage made this a seamless transition. I wish I had made the move sooner! We are still early on in our relationship working together, but so far I am very satisfied and looking forward to good things ahead.

April 10, 2023

Ron is very helpful and always there when we need him! Excellent account services! Love the templates with the application.

March 23, 2023

Ron helped us better understand some of the features of BayEngage and gave great tips for our account!

March 22, 2023

We receive a lot of help from the Targetbay team to get high quality emails from our business to our customers. A perfect, personalized touch to get the strongest results using templates and communicating how it all works. Helen is incredibly helpful and produces content better than I could do on my own. Her service is top of the line.

March 6, 2023

The personalized service and organization are unbelievable. I have a one on one account rep who helps with ideas - or even greats ideas that are on brand to ensure I'm using their service and getting the most out of it. She's prompt, sends reminders, is accurate 99% of the time and a time saver. The company is nice and personalable and easy to work with too. Fair pricing and more affordable than the other solutions I was piecing together with other services and in house staff - and this gets done on time! That was tough to do before. Email marketing always took a back seat for our small business and it shouldn't. The numbers show it's worth investing in this service - and their reporting is clear. RECOMMENDED!

Feb. 22, 2023

Thank you for taking the time to go over each step with our team. Walking us through was very helpful and definitely will make for a seamless transition. Your customer service prompt responsiveness to our teams questions or concerns, make for a positive outlook on our working relationship

Feb. 16, 2023

Senthil and everyone at Bay Engage / Target Bay are wizards and so very helpful! I really enjoy using this app for my business . The tool are very easy and really helps keep my data organized. Of course the shopify integration is seamless. Thank you!

Feb. 16, 2023

I've been a customer for a couple of years now and Helen has been very helpful with my email campaign management. I'm seeing good results with my marketing campaigns and the system is easy to use.

Feb. 13, 2023

We are a small business getting started with SMS and Email marketing and BayEngage, specifically Senthil, have been patient, knowledgeable and so helpful in getting us up and running. He is extremely responsive which is a huge plus. Customer service is exceptional. We highly recommend their service.