Better Shipping

Dec. 9, 2024

I have been using this app for the last few years and have found the support and responsiveness to be fantastic!

May 1, 2024

We love this app! We have a big range of shipping rules we need for our products and the app is perfect. Had an issue recently where a rule seemed to not be working as intended and Jess was super helpful and quick resolving it for us.

Feb. 22, 2024

10/10 would recommend. Better Shipping has been such a great app choice and the team are fantastic. We needed to change our shipping process and Peter and the team were readily at hand to help us. We have over 7000 products and they have been so kind, even testing things for us. Anyone who is considering using this app I would highly urge them to consider it!

Dec. 9, 2023

5 out of 5 stars . The service I received was amazing, it’s makes our check out seamless and it’s so easy to use

Nov. 29, 2023

Peter and Jess are the BEST. Better Shipping app does exactly what the description states and more. I'm not an computer expert so I had a lot of questions. Peter and Jess helped me and actually they set up the shipping on my website. They provided diagrams so I could see what they were talking about. FAST response usually less than 24 hours to ALL my emails/questions. Prior to going with Better Shipping I reviewed other shipping apps and I'm glad I went with Better Shipping. I HIGHLY RECOMMEND Better Shipping app for ALL your shipping needs.

July 27, 2023

Solved our shipping issue perfectly. Also very great support! They even helped us set it up on our Shopify account. Free of charge during the test period.

July 6, 2023

The app does just what I want it to do. it helps me ship my products by weight and even helps me restrict shipping to specific locations. The team helped me with all my questions and guided me through the setup process. Superb and prompt customer service. Definitely worth the money!

July 4, 2023

great help for us .Thank you very much! We have worked it well. Customer service is quick and helpful for us.

May 11, 2023

Fantastic customer support and really powerful system. We use this app to manage our complex international shipping requirements and it works very well

May 10, 2023

Excellent customer support! I reached out with a few questions about a feature I couldn't figure out and the customer support team were very helpful and fixed my issue very quickly.

April 27, 2023

Great support team that will help you through any customization (thanks, Peter!). The app solves yet another one of Shopify's unfulfilled basics - choosing only the most expensive shipping rate when two products with different rates are added to cart (currently Shopify adds up the two different shipping costs). Great experience, super patient and willing support and great communication!

April 17, 2023

This app is very easy to use, the customer service is good, they reply and give detail instruction quickly.

April 11, 2023

Amazing app to solve shopify's stupid shipping situation. Customer support ( Peter ) was quick to reply and give me step by step instructions to solve my shipping problem. If you need to have multiple shipping prices this is the app you need.

March 21, 2023

Just got the Better Shipping app last week and had incredible, prompt support from Peter in getting everything set up the way I needed Looks to be all good so far :)

Oct. 6, 2022

App works great for excluding specific shipping zones for our business as well as having an array of options and possible combinations to tailor shipping rates to your business' needs. What really stands out though is the fantastic support given by the Better Shipping team. Peter and Andrew both responded to our questions very promptly and were quickly able to help us out with the customisations we wanted to make.

Aug. 11, 2022

Excellent app: simple to use, and very responsive support. The combination of rules and per-product flat rates meets our needs better than any other shipping app we've tried.

Aug. 1, 2022

Simple, it just works as it should, is very flexible and the support is second to none. Highly recommended as a third party shipping solution.

July 16, 2022

Even though I'm in Australia, the service is still "same day" when it comes to online help which is really important when you're running a business. Freight is more expensive than ever and ensuring you have the correct charges on the backend could mean the difference between making margin or losing margin. I'm constantly refining my site for local, regional, state and Australia-wide so it's important to have prompt, accurate help - great job team and I would highly recommend this app!

June 24, 2022

Very useful App, with the Tiered Shipping Setup function, we can set different shipping rate based on order quantity. Peter is very helpful and solved my issue quickly.

June 22, 2022

Peter and the team from Better Shipping have been fantastic! We have had a shipping issue we have been working on for over 6 months, trying out various shipping & postcode apps, tried numerous Shopify experts and no one could fix our issue of charging for remote/regional shipping! This was costing our business thousands of dollars and Better Shipping fixed this for us so fast! We are very grateful! They did a full brief and gave options and clear advice with no strings attached, we are very happy with the process and the outcome! Highly recommend and can verify they are honest, knowledgeable and care about customer service. Thank you