All reviews

Rating Breakdown

  • 5
    87% (76 ratings)
  • 4
    2% (2 ratings)
  • 3
    1% (1 ratings)
  • 2
    3% (3 ratings)
  • 1
    6% (5 ratings)

Reviews with Text

  • 100% (87)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 18, 2020

An incredibly useful app that gives you fine grained control over your shipping methods. Also worth noting that I'm really impressed by the support I got when I had a few questions about integrating into our large store. My ticket was answered promptly with detail information.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2020

The customer service, communication and support from the people at Atom Yard is outstanding. I cannot thank them enough for all their help (thank you Peter) who guided me step by step with fabulous instructions to solve a problem which was giving me a headache. It makes such a difference when the customers needs are understood and met and I would definitely recommend this app and the team behind it.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2020

Excellent App and support. Peter helped me to set up the shipping rates very quickly, which solved all my shipping problems. Highly recommended 10 out of 10!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2020

Excellent support, no waiting. This developer goes out of their way to help. The app functions well in our store.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2019

This app helped solved all my issues when it came to shipping products internationally and restricting which products could be sent to certain countries and not others. I also needed to add an extra shipping option and when I couldn't figure it our myself, Jess jumped in and set it up for me. Extremely responsive, easy to use and fixes all your shipping needs!

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 20, 2019

I use the Better Shipping app for my online store and it has been a really helpful app. In particular the support is exception. I highly recommend.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2019

Excellent app, which we have used on multiple editions of our website. The development team went the extra mile to help migrate the settings across the website and nothing has been too much trouble. Definitely recommend Better Shipping.

Using app

25 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 29, 2019

This app is amazing. I have some pretty complicated shipping requirements and this is the only app I have found able to meet them all. Well worth the money for the service it provides and the support is genuinely the best of any app I've ever used. Will be recommending this app to everyone I know. Thanks so much guys!

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2019

This is an outstanding app. It does everything we were looking for and the support team are first class. I would highly recommend this app if you are looking to do anything custom with your shipping rates

Using app

15 days

Total reviews

5

Average rating

5.0

5 / 5 Share

May 14, 2019

Better Shipping assisted us in doing some very customized and complex shipping rates. The customer service is top-notch, especially when trying to implement such complex solutions.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2019

If you are in need of a shipping app that can handle multiple, complex scenarios, this is the one. And you will not find better support (Jess is phenomenal!) I give Better Shipping an A+!

Store

CMWL

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2019

The customer service for this app is outstanding. Peter did an excellent job in getting this app to work for me and my unique shipping needs.

Using app

15 days

Total reviews

6

Average rating

5.0

Developer Reply

Thanks! We really take pride in our customer service and it’s great that Peter could create a solution for you!

5 / 5 Share

Dec. 14, 2018

I had a complicated series of freight rates & shipping zones & the customer service I received form Peter at Better Shipping was second to none. Highly recommended.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the review! We’re glad we could work out a solution that met your shipping needs!

5 / 5 Share

Dec. 13, 2018

I love this app, The Customer Service help me install this app in 2 stores in a day! very simple to use, and much better than the basic Shopify rates! + i try many other apps out there that do the same and in the end, i come back to "Better Shipping" worth the price and the credibility! very recommended!

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks! We really take pride in our customer service and it’s great that we could help you out!

5 / 5 Share

Dec. 13, 2018

I love this app I use it for 2 stores i have Good customer service that helps me set-up the app in less than 24 hours. The app also answer all my needs and do even more than that +Worth to mention they have strong servers!! not need to scare that people will not be ordering from you! very good app! recommended!

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much! We’re always happy to help out with any set up questions and we’re glad we could find a solution for your shipping needs!

5 / 5 Share

Nov. 13, 2018

Excellent customer support. They are extremely patient on our series of inquiries and walked us through step by step instruction!!

Using app

4 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 28, 2021

I'm very happy with this app and have been using it for a few years now! My business wouldn't be the same without it as it let's me customize a lot such as delivery cost per postal code (Canada), free shipping if X amount is reached on the postal codes I choose, and so much more. Customer service has been amazing as well as they are very responsive! Extremely satisfied. If you have a delivery service, I highly recommend you invest in your business with this app.

Using app

About 3 years

Total reviews

8

Average rating

5.0

Developer Reply

Thanks for your feedback! We really take pride in our customer service and aim to respond to all enquiries within 24 hours, and usually much faster!

5 / 5 Share

Sept. 5, 2018

App allowed me to accomplish very detailed shipping structure which would have been impossible with just Shopify shipping. A must have..

Using app

About 11 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 7, 2018

Great app for setting up a free shipping rate for large orders while being able to exclude certain products. Had some issues but experienced great customer support to resolve it.

Using app

8 days

Total reviews

14

Average rating

5.0

5 / 5 Share

June 19, 2018

When I downloaded Better Shipping I was on a tight deadline and under a lot of stress as we had to launch a new product the next morning that needed specialist shipping terms. I emailed them thinking I'd get a reply within 24 hours and their email would not arrive in time to be helpful. To the contrary their reply arrived within the hour and was extremely helpful - solved my problem and meant that I was able to launch the new product as planned. Their 2.0 update is impressive and powerful but simple enough that you can work it out for yourself. I do not regret purchasing Better Shipping for a moment.

Using app

6 days

Total reviews

1

Average rating

5.0