All reviews

Rating Breakdown

  • 5
    76% (127 ratings)
  • 4
    7% (11 ratings)
  • 3
    2% (4 ratings)
  • 2
    3% (5 ratings)
  • 1
    12% (21 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 11, 2018

Great app and amazing customer service! Thanks Peter!

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 10, 2018

Works great, awesome customer service!

Using app

Over 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

April 9, 2018

amazing customer service! worked with me to create my very complex shipping restrictions for different items and was very patient and diligent and making sure it worked for all scenarios. definitely recommend for companies who have shipping restrictions on certain products and special shipping rates for certain items/ locations. Thanks better shipping! Peter was the best!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 26, 2018

Really good app! So happy! It's so simple to use!

Using app

8 months

Total reviews

8

Average rating

4.9

5 / 5 Share

March 6, 2018

I installed this app because I needed product specific shipping. Turns out my shipping config was much more complex than I previously anticipated. And Better Shipping did EVERYTHING I wanted it to. I could set rates on specific products. I could set caps on shipping rates. I could group products into tiers and apply rates for specific tiers. Everything I needed to do, Better Shipping could do. But the best thing was the support I received from Peter. I submitted a support ticket asking for some help, and Peter responded the same day (within an hour or two) with a solution. It was a great solution, but it made me realise my requirement was a little more complex. So I gave him more detail about my requirement and he suggested another solution. And that was closer to what I needed, but still not perfect. His final suggestion nailed it. I was so impressed with his patience and his obvious desire to help me solve my shipping problem. I wholeheartedly recommend Better Shipping - not just because it's a great app, but because the support is first class.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2018

GREAT APP!! amazing results and great value too!

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 8, 2018

I love Better Shipping and I love the support team. They are really great and even let me try their version 2.0 in advance and anticipated my every need. Thanks a lot Better Shipping for solving my every shipping need

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2018

Best app I have found so far for shipping tier rates in different parts of the world. Easy to navigate through and use. Excellent customer support.

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 21, 2017

This app does exactly what I needed. Really awesome customer support as well. Highly recommend.

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2017

I have been using Better Shipping on my first Shopify store for a while, and I love the per product shipping. I recently opened a second store on Shopify, and I have 2 products that can only be shipped within the USA. Everything else in my store can be shipped worldwide. I had to find a way to restrict delivery areas for those 2 products and also use per product shipping. I couldn’t figure out how to do this, so I sent an email to support at Better Shipping. Within about an hour, I received an email from Peter at Better Shipping. He explained that what I wanted to do wasn’t possible with the current version of the app, but they are just about to release an update for the app that would allow me to do what I need to do. Then he offered to give me early access to Better Shipping 2.0. I took Peter up on his offer and he sent me VERY detailed instructions on how to set up the different shipping zones and per product shipping. He even guided me through going into my Shopify theme and creating a custom message for customers who live outside of the USA and try to purchase the 2 items that can only be shipped within the USA. Thank you so much to Peter for the exceptional service you provided! I would not have been able to do what I needed to do without access to Better Shipping 2.0, and I would not have figured out how to set everything up, for my unique situation, without your excellent guidance. If you haven’t seen Better Shipping 2.0 yet, it is awesome! Now you can combine shipping zones and per product shipping. You can also set rates for multiples from the same collection/product line. For example if you want to charge $5 to ship the first product, and $2 for the second product, in the same group (collection, variations, however you want to group them) you can do that, and you can even set different group rates for different shipping zones. Better Shipping 2.0 does everything I want it to. It has solved ALL of my problems with setting shipping rates. Yay Better Shipping 2.0! I couldn’t be happier!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2017

Amazing technical support and excellent app. Exactly what we wanted. Thank you very much, Peter, for your great work and help to configure this brilliant app in our store. Highly recommend to anyone trying to increase profits by setting shipping rates for every product.

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 4, 2017

This app does what it says. The best part is the Atom Yard support team who helped me to customize the configuration. I use it together with their other app Local Delivery.

Using app

About 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 14, 2017

Very Useful App, We ship to the UK and Northern Ireland however needed to set different rates based on Post Codes and based on cart values, this app handled both of these things easily and effectively. It is also very easy to manage if you need to make any changes. Would recommend

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2017

v2.0 of this app is absolutely KILLER. I believe it is still in beta, we have been testing it and it is crazy how powerful it is compared to v1. So far we are incredibly impressed - and the support is brilliant as well. If you have various different products with different shipping prices, Standard & Express shipping, would like to group products and allow shipping discounts - this is your app. It does however require some time to LEARN how it works! The documentation is a little long but I guess this is the nature of the beast.

Using app

About 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 17, 2017

Been using this app for years and it has been great. Ran into some issues with the new way I wanted to ship and they were quick and eager to help! Now I have all my shipping rates and discounts setup perfectly! Thanks so much Peter! www.calgaryplants.com

Using app

About 5 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 22, 2017

Better Shipping is the perfect app for all your shipping needs. The flexibility of the app give you such freedom and allowing my business to expand the shipping into different countries. The app also gets updated with extra highly beneficial features so you get even more for your subscription which is already excellent value. On a personal note, the app developer Peter helped me tremendously when I was setting up my tiered shipping. He went above and beyond and knowing that here is some behind the app who cares is another excellent bonus. I highly recommend Better Shipping!!

Store

Dadude

Using app

Almost 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 6, 2017

This app fixes the broken shipping system of Shopify, and the beta version 2 adds different shipping rates per country! It's perfect for all your shipping requirements! YOU NEED REAL-TIME CARRIER SHIPPING ENABLED! This is an extra cost through SHOPIFY and has nothing to do with this app! You will find that ALL shipping addons require this feature and you MUST have it enable through Shopify first. Do not blame the developer of this app because this is something Shopify has required on their end.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2017

Very helpful customer service. It was a delight to better understand the capabilities of Better Shipping.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2017

I'm so glad I found this shipping app. I was having trouble setting different shipping rates per product on my shopify store. After installing the Better Shipping app I couldn't believe how simple they made it to do exactly what I needed done. It's well worth the small monthly fee. "In my opinion this is a MUST HAVE app to handle your shipping rates" Well done Better Shipping!! PS. shopify customer service recommended this app to me to help with my issue. I'm so happy they did.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2017

Thank you, everything as perfect as expected.

Using app

3 months

Total reviews

1

Average rating

5.0