BR ‑ Better Reports
All reviews
I have used the Better Reports app on multiple websites and most of the time really easy to use the "canned" reports or Modify to fit a specific need. Customer Service is the best when I have needed extra help. Keanna has been very responsive and provides answers/solutions very quickly.
This has been an extremely helpful app for our accounting needs. The main task we use it for is to separate our unfulfilled from fulfilled orders, but there's a ton of different things that the app can do. The support team has also been wonderful to work with. Highly recommend!
I can’t stress how valuable this app or should I say tool has been to understanding our business performance and just simply being able to answer data questions on the fly by building reports intuitively, but not with a complicated interface. I love the scheduling functionality where you can create a report and have it emailed to anyone at any time as often as you’d like as a PDF orExcel sheet. Their customer service is the best that I’ve experienced so far. The only reason it doesn’t have five stars is because they need to invest more and the mobile functionality of the report because I access this report most often with my phone can’t recommend this enough.
They have made us custom reports that revolve around exactly what we need every time we have reached out to customer support. They haven't gotten stumped yet! Quick response time and accurate reporting. Great app!
This app has been great! We just reached out to them to build us a customer report, and they responded and delivered very quickly! Plus, it was just what we were looking for...and then some!! Highly recommend.
Better Reports has a ton of pre-baked reports useful right out of the box, but where they shine is the flexibility to customize and build you own reports. And where they really shine is their customer support. Claudia has helped us build multiple reports and the responsiveness is super impressive!
i've been struggling with shopify's reporting for far too long. this app solved my problem in less than a day.
Great customer support and easy to use!
Great Service for this product! They really make sure to support. This app is so necessary for us to keep accurate accrual-based financials.
Excellent customer service. The app does exactly what we needed it to do.
ottima applicazione con ottimo supporto clienti
Fast custom reports! Better Reports was able to curate the exact report I needed with context from a single chat message! Awesome customer service!
Better Reports should work with Stripe to ensure that there is a complete set of data. Stripe populates a field that allows mapping of orders back to Shopify. It does not provide the same reference for refund transactions. As a Result, the field needs to be manually populated after researching Stripe refunds to identify the appropriate reference.
Better Reports is an excellent and affordable application designed to provide helpful KPIs. I was working with a very expensive product beforehand and was nervous to switch over, but it's been a breeze. The best part about this platform though is the customer service (Keanna - you are a rockstar!) They were so helpful and patient and that is something hard to find on some of these other platforms. HIGHLY RECOMMEND
Quick service! great reports and very easy to use!
So far so good - had a very specific use case and the support was great in setting up the report I needed.
Better Reports offers incredible support, very responsive team.
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