Blockify Fraud Country Blocker
Blockify ‑ Fraud filter & IP Blocker
Rating
4.9
feedback
368
chart
#1,797
All reviews
Rating Breakdown
Review RSS Feed
Oct. 13, 2023
Installed it yesterday and now we get 500 Internal Server Error via nginx and apps-shopify.ipblocker.io refused to connec messages. Doesn't seem reliable.
Dear everyone at Down to Earth Technologies team, I'm truly sorry to hear about the issues you're experiencing with your recent installation. We understand how frustrating it can be to encounter 500 Internal Server Errors and connection issues when using our services. Please accept our sincerest apologies for any inconvenience this may have caused. We take these issues very seriously, and our team has taken action to resolve the issue. Could you please give us another chance to support you? In any case of emergency problem, please reach out to us, we take the customer feedback seriously and try to resolve it as soon as we can. Thank you again for your feedback and look forward to hearing from you. Kaylee - Leader of Omega customer support team
Oct. 6, 2023
The app has been blocking locations that shouldn't be blocking for I don't know how long, because I just realized today, and I have lost potential customers due to this. I can't even access the settings to correct it! It's quite disappointing and frustrating. Please help fix this issue.
Hello there, We are truly sorry to hear about the issues you've been experiencing with the Blockify - Fraud IP Blocker app. We sincerely apologize for any inconvenience this may have caused and understand how frustrating it can be. Your feedback is extremely valuable to us, and we take your concerns seriously. We would like to investigate this matter further to ensure that your issue is resolved promptly. To assist you better, could you please reinstall our app and provide us with more specific details about the locations that have been mistakenly blocked? This will help us identify the root cause of the problem and take the necessary steps to rectify it. We have reached out to you via email so that we can work together to resolve this issue and ensure you have a seamless experience with the Blockify app. Once again, we apologize for any inconvenience you've experienced, and we appreciate your patience as we work to make things right for you. Thank you for using Blockify, and we look forward to hearing from you. Best regards, Kaylee
Sept. 14, 2023
very good
Fast as lightning ✨🔥🚀 Our team is over the moon after reading your review and hopes you keep seeing exceptional value from the app. 😊
Sept. 1, 2023
Removal app residue. The app is not okay. They didn't remove all residue and after few days your website will stop working. I try to reach support , Shopify expert also , they are always offline. Also i have reach them by email and Whatsapp from 7 hours nobody answering!
Hi there, Thank you for taking the time to write a review, I appreciate your feedback, and I'm sorry to hear you had a bad experience using our app and for our late response due to our long national holiday. On behalf of everyone at Omega, we take customer reviews seriously, and hearing that the residue code caused a bad effect on your store is never what we want to hear. I've shared your review with the dev team, and we have an agent to contact, check specifically your case, and get it right. Should you have any additional feedback, please share it with us via [email protected]. Your sharing will always be treasured at Omega! Sincerely, Omega's Customer Support Team
Aug. 9, 2023
Totally recommend it. I encoutered two problems. One was totally on my side (the IP address that i found on my pc turned out not to be my actual IP address). The other one had to do with the integration into the theme of my website, which was quickly fixed. Customer service was a warm and rewarding experience: very swift response time, patient, friendly and capable. The app does now exactly what I need it to do.
Thank you so much for your detailed and thoughtful review! 🌟 We're so excited to be part of your business growth and success! If you need anything at all, just let us know 🥰🥰🥰
July 13, 2023
They weren't able to immediately fix the issue but they did follow up with a solution within 24hrs. It was much appreciated.
Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗
May 24, 2023
请问怎么设置vpn拦截请问怎么设置vpn拦截请问怎么设置vpn拦截请问怎么设置vpn拦截请问怎么设置vpn拦截请问怎么设置vpn拦截请问怎么设置vpn拦截请问怎么设置vpn拦截请问怎么设置vpn拦截请问怎么设置vpn拦截
非常感谢您抽出宝贵时间留下好评。 我们非常感谢您的业务。 请让我们知道我们将来能为您做些什么。
May 4, 2023
可以检测到来到网站内的IP，并且它可以告诉你IP是来源住宅，办公，或者是VPN IP。 如果你想了解网站的信息，可以使用它。......................................................................
非常感谢您留下评论！ 我们的团队很高兴听到如此好的反馈。 🙌🙏🏻🙌🙏🏻
April 24, 2023
Blockify is a great app. It's really easy to use, works exactly as it says it will and the team is really helpful if you need any assistance. I'm so glad we have it!
Hearing the positive feedback from you made our day! 💙💚💛🧡 Hope for nothing but your business’s growth 🔥🚀
April 14, 2023
This is a great app indeed, easy to integrate and very easy to use and helpful in avoiding fake order.
Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!
April 6, 2023
The Bot Killer VPN/Proxy blocker was what I needed this app to do because I am getting LOTS of fraudulent order attempts as people attempt to test credit cards (we have a lot of priced products). When I explained that this wasn't working for ANY of the bots that were attacking us I was told that the bots "were doing things to trick our proxy blocker". Well, isn't that the point? They do stuff to "trick" you and you figure out how to do stuff that "tricks" them. And on and on goes the war.
Hi, Thank you for writing a review, I sincerely appreciate you bringing this issue to our attention. I'm sorry to hear you had such a frustrating experience with the app and fraudulent order caused by hacker, that's not what we like to hear. We do care about our customer and apology for any inconvenience it caused. Your business means a lot to us, so if you ever have additional feedback, please don't hesitate to email yuusat [email protected] Thank you, The Omega team.
April 3, 2023
I feel like it can have more functions. I gave some suggestions. But it's working for what I need till this moment.
Thanks for taking the time to leave us feedback! We really appreciate it. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to us via live chat or email at [email protected] with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our app!
March 29, 2023
Great app to avoid unwanted countries with nice dashbored and with great customer service i use this app to realx
Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!
March 28, 2023
Did exactly what I need it to. Tracy was helpful with helping me figure out how to navigate the app. Goods!
Thank you so much for this 5-star review. We appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
March 15, 2023
It is a great app, very helpful in blocking visitors from specific areas. The interface is very simple and easy to use.
Thanks a bunch! We're super happy with this amazing review. It motivates us to keep it up and serve you better.😍 If you need anything at all, just let us know 🥰🥰🥰
Feb. 28, 2023
The APP works as intended and blocks visitors from specific region or country. Great support team as well.
Hi. We sincerely appreciate you taking the time to share with us your experience with the Omega app. On behalf of our entire team, thank you for allowing us to support you
Feb. 23, 2023
Did exactly what I need it to. Joyce was helpful with helping me figure out how to navigate the app. Thank you!
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Feb. 9, 2023
So far the app works well, and Tracy was helpful in answering my questions. Just in one say sucks that all VPNs get blocked because not everyone who uses them are out to do bad things. But it's probably hard to detect if a VPN will be malicious so that's why they just block all of them.
Hi, it’s great to hear that you had a positive experience with Omega’s Blockify - IP Block app. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know. And thank you for your feedback, we will do our best to bring more features and develop the app in the near future.
Feb. 7, 2023
Super fast customer help! I installed the app but was having difficulties figuring out a particular feature. The team responded within a minute or two of me sending them a message, and immediately helped clear the error that was happening on the backend. If you're like me, the ability to get fast, reliable help with an App is one of my highest concerns when purchasing an App. And this App definitely meets that with 5 stars.
Hi, your review has been shared with our entire team at Omega. When we hear from happy customers like you, we spread positivity around! Thank you so much for your time to leave these kind words!
Feb. 7, 2023
I recommend this app because 1. It covers all business scenarios. 2. Easy to integrate. 3. Simple to understand and use. 4. No much technical expertise required. 5. Most important is the support team. They are very supportive and attentive. quick in response and provides effective solution to requirements/challenges. I would like to thanks Joyce for helping me to address my issue in quick and effective way.
Thank you for your kind words. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!