Blockify Fraud Country Blocker
Blockify ‑ Fraud filter & IP Blocker
Rating
4.9
feedback
368
chart
#1,797
All reviews
Rating Breakdown
Review RSS Feed
Jan. 29, 2023
The onboarding experience was great. Tracy was super helpful this morning on getting everything set up for me (on her first day back from Lunar New Year holidays). She walked me through the best features in the app to cater to my specific conern. I can see how the app is blocking VPN visitors immediately to my store which should help our problem. The last 2 weeks we have had an influx of fake orders on our 2 websites which were causing a lot of issues to our business so Im hoping the app will help resolve this for us. Will monitor it over the coming days.
We’d like to thank you again for taking the time to write this review of our Blockify - IP Block app. All feedback is highly appreciated, as it enables us here at Omega to further develop our products and services.
Jan. 3, 2023
Merci de m'avoir aidé à intégrer cette application dans ma boutique. Je suis heureuse de l'avoir découvert . Merci vraiment
Bonjour, vos commentaires ont été partagés avec toute notre équipe chez Omega. Lorsque nous entendons parler de clients satisfaits comme vous, nous répandons la positivité autour de nous ! J'espère vous servir à nouveau bientôt.
Jan. 3, 2023
I just installed this app to help prevent bots and such. I had a question after install and reached out to customer service and they were very helpful and responsive. Looking forward to see how this helps our site! Thank you!
Hi, your comments have been shared with our entire team at Omega. When we hear from happy customers like you, we spread positivity around! Hope to serve you again soon.
Dec. 13, 2022
I have a Shopify book store that has 1000+ products and I was greatly concerned that a cyber group had copied content and was stealing my traffic. But I discovered the Blockify App and enable me to block IP"s, Regions, Bots and VPN's as needed to help me further protect my content. I can turn it off and on and it is easily integrated into my 2.0 theme. This is one of the best Apps for more intensified security for your store.
Thank you for your kind words! We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!
Dec. 13, 2022
I am no IT or web expert so blocking bots and threats has never been on my knowledge list. My store has been getting an abnormal amount of visit per day from 5 IPs and no add to carts or purchases. Blockify chart support helped me figure out which IPs to block and how to block just those and not the whole city/region. Quick response time. Maybe waited 25 seconds for someone to come online and help.
Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗
Dec. 5, 2022
I used this app to help me to block Bots, because they were still visiting my site, and I never saw where I could block a particular city. Although the owner, would send me a video, it did not match the same as on the site. After the owner attempts to help me three times, she stopped, she stopped responding, and the time span to respond to me was the time difference, she is in another country.
Hi, Thank you for taking the time to write a review. I appreciate your feedback, and I’m sorry to hear you had a frustrating experience. I apologize on behalf of everyone at Omega. We know that dealing with Bots is very essential to protect your site, but we are also aware that we can’t control how the Shopify platform needs the website to be fully loaded before allowing the app to work, therefore, you can sometimes still see the traffics from blocked IPs/Countries when actually they have been blocked a few second after getting to the site, and will not be able to view or take any action on your store. We also apologize for the late follow-up we have with your case. As you can see from other reviews, we are known for caring deeply about our customers. We can’t fix the past but we will use the feedback to make us better and to ensure the app is still working well with your store. Thank you for bringing this matter to our attention. I’m very sorry we failed to meet your expectations. I hope you will give us another chance so you can get the kind of excellent experience we’re known for. Sincerely, The Omega support team
Nov. 28, 2022
Na aanvankelijk wat problemen gehad te hebben bij de tuning - ongewennig daarmee - snelle, adequate hulp gekregen. Heel wat minder zorgen nu de app werkt, in de wetenschap dat de helpdesk bovendien voor ons klaar staat.
Bedankt voor uw tijd om deze beoordeling achter te laten. We waarderen de kans om onze klanten te ondersteunen met uitstekende ervaringen, dus uw feedback is zo'n geweldige motivatie voor ons om uitstekende services te bieden!
Nov. 15, 2022
The customer service with this app is horrible if I could rate 0 stars I would. I had a chat with a rep by the name Lynn and she was very unprofessional. She even sent a crying laughing emoji after I asked can I block a customer by full name with the IP address. I am very upset and disappointed with the poor customer service and of course she doesn't care because this isn't her company nor will it affect her paycheck, A rep name Rosie reached and tried to correct things, but once I told her that Lynn was very unprofessional and I recently lost a loved one and just want to put the matter behind me; and asked for assistance with deleting my account she started antagonizing. Rosie proceeded to say, 'You seem to be going through it these days." after I asked for assistance with deleting my account. So, I politely asked for assistance again and Rosie replied, "You're having a rough day." I thought If I simply deleted the app I would be billed for the services, which is why I continued to ask for assistance. After asking Rosie for assistance a third time she finally told me how to delete my account. It sucks my experience was horrible, because I was looking forward to paying for the services and referring other businesses as well.
Hi, Thank you for writing a review, I sincerely appreciate you bringing this issue to our attention. I'm sorry to hear you had a bad experience with our support service, that's not what we like to hear. Your business means a lot to us, we appreciate any feedback from you, it will help us to build and improve our service. If you ever have additional feedback, please don't hesitate to email us at [email protected] Thank you, Omega Customer Support team
Nov. 8, 2022
the support is great and the app works as it should, clean interface and easy to install/configure - had some questions for block/whitelist when starting but support team was able to help
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Omega Blockify - IP Block app. We look forward to serving you for many years to come!
Nov. 4, 2022
Funziona: utile allo scopo. Facile e veloce da settare. Assistenza rapida e puntuale. Consigliamo volentieri
Ciao, grazie mille per aver dedicato del tempo per fornire un feedback. Siamo così felici che tu abbia valutato il nostro servizio di assistenza e app come 5 stelle mentre ci sforziamo di fornire proprio questo a tutti i nostri clienti. Apprezziamo il tuo tempo per lasciare parole così gentili!
Nov. 3, 2022
good app and support. Thanks, very gret team and functionlity......................................................................................
Hi. We sincerely appreciate you taking the time to share with us your experience at. On behalf of our entire team, thank you for allowing us to support you.
Oct. 28, 2022
Love this app and the support is fantastic. Nice to work together to address potential threats and comms first class. Thank you!
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Oct. 27, 2022
Has hidden upsell that do not say so until after installed. The photo says it come with the feature until you try to use it.. Bad juju.
Hi, Thank you for taking the time to write a review, we appreciate your feedback, and I'm sorry to hear you had a bad experience using our app. On behalf of myself and everyone I work with, we take customer reviews seriously, and hearing that the feature did not meet your expectation is never what we want to hear. I've shared your review with the dev team, and we would love for you to come back so we can get our team to check specifically your case. If you're interested in coming in again, please contact us at [email protected] to set it up. I appreciate your patronage and hope to see you again soon! Sincerely, The Omega Customer support team
Oct. 27, 2022
Easy app set up, straightforward and blocked our unwanted spammers and visitors who were using stolen credit cars. Also they have fast support.
Hearing the positive feedback from you made my day 💙💚💛🧡 Hope for nothing but your business’s growth 🔥🚀
Oct. 26, 2022
The application is very intuitive and meets my expectations at the moment. What I can say above all is that the support is very available and efficient, even at unconventional hours. Special thanks to Andy!
We can’t thank you enough for the kind words about our app. Your review means a lot to us and lets us know we’re on the right track!
Oct. 19, 2022
I installed the app to get rid of some bots harassing my store every day, however the app could not help with this. However the service and support was good. But I was disappointed that it could not solve my issue with the bots, even though I was told it could help with this. I uninstalled the app and asked for a refund, which I don't know yet if I get, still waiting for an answer on that.
Hello, Thanks for taking the time to let us know about your issue and we are sorry for the negative experience you had. Our support team has just received your review of the app and will try out best to improve the app to meet your expectation. We are aware that our service and the app may not match your standard yet via your review post with 2 stars. We're working hard to keep this app running properly for everyone so your review or any of your comments/ideas motivated us a lot as a boutique team, especially our dev. Please let us know if you need any further assistance. We are terribly sorry again for any inconvenience caused. Best regards, Omega Team
Oct. 10, 2022
The perfect app for Shopify Store Security! The only reliable app that can log visitor IP in real-time and has features to block the IP address with ease! The customer support is incredible and since using the app, we have been able to block the majority of malicious/fraudulent visitors! Blockify even has a VPN blocker so you can keep all the nasty visitors out! If you're looking for an all in one store security solution - Blockify is the best app for you!
Hi, your comments have been shared with our entire team at Omega. When we hear from happy customers like you, we spread positivity around! Hope to serve you again soon. The team at Omega Theme
Sept. 22, 2022
Helpful team support and a great app to prevent scammers. Thank you for your help and support, five stars.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Sept. 21, 2022
this app is good，and the customer service is also very patient and helps solve problems.recommended!
Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!
Sept. 19, 2022
The application works correctly, and they help you very fast to configure any problem you have, I recommend it, you can choose the country you want to block, even just some IPs.
Thanks for sharing your positive review of Omega’s Blockify - IP Block app. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our apps.