Blockify Fraud Filter, Blocker
Blockify ‑ Fraud filter, IP Blocker & country blocker
Rating
4.8
feedback
990
chart
#1,656
All reviews
Review RSS Feed
July 29, 2025
They respond immediately, which means something.
Thank you so much for your kind words! 😊 We’re glad to hear that our support team for Blockify Fraud Filter, Blocker app responded immediately and made a positive impression. Your satisfaction is our top priority! 💬🛡️💙
July 28, 2025
Seems to have solved a major issue. Thank you very much.
Thank you for sharing your experience! 🌟 We’re so happy to hear that Blockify Fraud Filter, Blocker app helped solve a major issue for your store. Your trust means a lot to us, and we’re always here if you need any further assistance! 💬🛡️💙
July 28, 2025
I cannot stress enough how abysmal the "help" for this app has been. I tried it once, it didn't block my bot traffic, I reached out for help and was just gaslit. I uninstalled and left a review. Blockify reached out to ask for another chance and, I tried again. Once again, after following their instructions, the app didn't work correctly. It's either blocking real potential customers/non-bot traffic with low risk scores or allowing almost everyone. When I tried "help" again, telling them I had over 23 visitors to my website from Hong Kong, but, didn't see the visitors on Blockify logs, I was told to block all of Hong Kong. What? No. The next suggestion was to upgrade to the Enterprise plan and block the Ips of fraudeulent orders. What? Again, no. Fraudulent orders is not the problem. Not getting solutions for the actual problems, however, is my main problem with this app, rendering it completely useless to me. And, now, days of wasted time.
Hi, We’re truly sorry to hear about your disappointing experience with Blockify. Your feedback is extremely valuable, and we sincerely apologize if our support and solutions didn’t meet your expectations. It’s clear we failed to address your concerns effectively, and we understand your frustration—especially regarding the bot traffic issue and the suggestions that didn’t align with your needs. We take full responsibility for not providing a clear, actionable resolution during your attempts with the app. Our team is actively working on improving both our detection accuracy and support process to ensure cases like yours are handled better. If you’re open to it, we’d love to revisit your setup with our senior technical team to provide a tailored solution and make up for your lost time. Thank you again for sharing this honest review—it helps us grow and improve. Please reach out directly to [email protected] or reply to our direct support email if you’d allow us one last chance to make things right. —The Blockify Team
July 28, 2025
A great app, make sure you install this before you scale traffic - there are many bad players out there that Blockify can detect and block as needed.
Thank you so much for your thoughtful feedback! 🌟 We’re thrilled that Blockify Fraud Filter, Blocker app is helping you stay protected as you scale your traffic. It’s true — blocking bad players early can make all the difference, and we’re here to make that process seamless. 💬🛡️💙 Always here if you need tips or additional support!
July 28, 2025
Very helpful and professional response!
Thank you so much for your kind feedback! 😊 We’re delighted to hear that you found our support for Blockify Fraud Filter, Blocker app helpful and professional. We’re always here to assist whenever you need! 💬🛡️💙
July 28, 2025
Get support for there app
Thank you for your kind words! 😊 We’re so happy to hear that you received great support for Blockify Fraud Filter, Blocker app. Our team is always here to help ensure your experience stays smooth and secure. 💬🛡️💙
July 27, 2025
amazing app, their support team is on top of it and will help out literally immediately. Highly recommend!
Thank you so much for your fantastic feedback! 🌟 We’re thrilled to hear that you find Blockify Fraud Filter, Blocker app amazing and that our support team was able to assist you immediately. Your recommendation means a lot to us! 💬🛡️💙 Always here if you need further help or tips on using the app!
July 26, 2025
Fantastic support! I didn't have to wait long and Ben was very helpful. Fighting bots is unnerving and having someone to help you is SO important. Thanks Blockify Team!
hank you so much for your wonderful review! 🌟 We’re thrilled to hear that Ben and the Blockify Fraud Filter, Blocker app team could assist you quickly and effectively. Fighting bots can indeed be stressful, and we’re happy we could give you peace of mind. 🛡️ Your kind words mean a lot to our team — we’re always here whenever you need us! 💬💙
July 26, 2025
The app works and customer service is exceptional. Definitely recommend.
Thank you so much for your kind words! 🌟 We’re delighted to hear that Blockify Fraud Filter, Blocker app is working well for you and that our customer service stood out. Your recommendation means a lot to us! 💬🛡️💙 If you ever need further assistance or tips, we’re always here to help!
July 25, 2025
AMAZING chat service. They will handle things for you but also helped educate me on what was going on. If it's in your budget, you need.
Thank you so much for your amazing feedback! 🌟 We’re thrilled to hear that our chat service for Blockify Fraud Filter, Blocker app not only handled things for you but also helped you understand the process better. Education and support go hand-in-hand for us, and we’re happy it made a difference for you! 🙌 If you need any more assistance or guidance, we’re always here for you. 💬🛡️💙
July 24, 2025
Customer service (tracy) was able to quickly and efficiently resolve the issue I was experiencing, although we are both unsure as to how it was caused. It would be helpful if the app had some form of display or option for "recently changed" rules to ensure that they are functioning correctly and no unauthorized changes have been made to existing rules.
Thank you so much for your detailed feedback! 🌟 We’re glad to hear that Tracy from our support team quickly and efficiently resolved your issue with Blockify Fraud Filter, Blocker app. Your suggestion about adding a “recently changed rules” display is an excellent idea, and we’ll share this with our development team to explore improvements. We truly appreciate your 4-star rating and hope to earn that 5th star as we continue enhancing the app! 💬🛡️💙
July 24, 2025
Very happy with the app. We were able to block orders from VPN connections which were causing significant issues for us.
Thank you so much for your feedback! 😊 We’re glad to hear that Blockify Fraud Filter, Blocker app helped you successfully block problematic VPN orders and resolve the issues you were facing. Your satisfaction means a lot to us! 🛡️💬💙 If you need any further assistance or tips on optimizing your fraud prevention settings, we’re always here to help!
July 24, 2025
Our store was being harassed by a customer (we hadn't taken any of their money btw) who had been spamming orders, rude emails, & private calls for 2 weeks after we canceled their first order. We reached out to shopify and they recommended this app. Finally decided to do it after seeing the behavior wasn't going to stop. The ip blocker is intuitive to use and when I needed a review just to make sure I was doing it correctly Niel was very quick, efficient, polite, and patient in explaining how things worked and helping resolve the issue. We will be looking to use the app more once we go global (especially for blocking bots) but this small show of the app is promising and will help provide some relief for our small business.
Thank you so much for sharing your detailed experience! 🌟 We’re truly glad that Blockify Fraud Filter, Blocker app could bring you some relief during such a frustrating situation. It’s great to hear that the IP blocker was intuitive and that Niel provided quick, efficient, and patient support to ensure everything was set up correctly. 🛡️ Your kind words mean a lot to our team. We hope the app continues to protect your store as you grow globally, especially against bots and unwanted activity. We’re always here if you need further assistance or advice! 💬💙
July 24, 2025
Florence was very helpful in setting up the app. Time will tell if it solves my bot attack issues.
We’re happy to hear that Florence was helpful in setting up the Blockify Fraud Filter, Blocker app. We truly hope you’ll see strong results soon and feel confident updating your feedback in the future. If you need any extra tweaks or guidance to handle those bot attacks, our team is always ready to assist!
July 24, 2025
Tracy from Blockify was super helpful and quick to respond. Great support and highly recommended!
Thank you so much for your kind words! 🌟 We’re thrilled to hear that Tracy from our Blockify Fraud Filter, Blocker app support team was quick and helpful. Your recommendation means a lot to us, and we’re always here if you need any further assistance! 💬🛡️💙
July 23, 2025
Enola was super helpful and kind while walking me through the Blockify app. I'm very grateful for the support. It made a big difference and gave me peace of mind to learn how to use this app for my shop.
Thank you so much for sharing your experience! 🌟 We’re delighted to hear that Enola was so helpful and kind while guiding you through the Blockify Fraud Filter, Blocker app. Knowing that we could give you peace of mind and confidence in protecting your shop means everything to us. 🛡️💬 If you ever need more assistance or tips to optimize your setup, our team is always here for you! 💙
July 23, 2025
Thank you for the 5-star review! ⭐⭐⭐⭐⭐ We truly appreciate your support for Blockify Fraud Filter, Blocker app. If you ever need assistance or have suggestions, we’re always just a message away! 💬🛡️😊
July 23, 2025
Great app, fast support!
Thank you so much for your feedback! 🌟 We’re delighted to hear that you’re enjoying Blockify Fraud Filter, Blocker app and that our support team could assist you quickly. Your satisfaction means the world to us — we’re always here if you need any help! 💬🛡️💙
July 22, 2025
Thank you so much for the 5-star review! ⭐⭐⭐⭐⭐ We’re thrilled you’re enjoying Blockify Fraud Filter, Blocker app. Your support means the world to us — and we’re always here if you need any assistance! 💬🛡️💙
July 22, 2025
Great assistance and help from Tracy! Great customer service.
Thank you so much for your kind words! 😊 We’re delighted to hear that Tracy provided you with great assistance and customer service for Blockify Fraud Filter, Blocker app. She’ll be so happy to see your feedback! 💬🛡️💙