Blockify Fraud Filter, Blocker
All reviews
Support agents are available immediately to provide excellent support. No waiting required. Thank you!
Thank you for your wonderful review! π We're so glad to hear you had such a smooth support experience with Blockify Fraud Filter, Blocker app. π We know that when you need help, every minute counts, so it's great to know our team was there right away and able to assist without the wait. Your kind words are a huge encouragement to all of us. Thank you for trusting Blockify Fraud Filter, Blocker app, and please know we're always here whenever you need a hand. Wishing you continued success with your store! π
great app, and support is very responsive and helpful! :)
Thank you so much for your kind review! π It's fantastic to hear that you're enjoying Blockify Fraud Filter, Blocker app! π Knowing the app is working well for you and that our support team has been responsive and helpful means a lot to us. We're committed to making fraud prevention simple while ensuring help is always just a message away whenever you need it. Thank you for choosing Blockify Fraud Filter, Blocker app. We truly appreciate your support and look forward to continuing to protect your store. Happy selling! π
Thank you so much for the 5βstar rating βββββ Weβre truly grateful for your support and thrilled to know youβre having a positive experience. Feedback like yours keeps us motivated to keep improving every day. If thereβs ever anything you need, weβre always here and happy to help π
Having issues with bots to my shop all of a sudden and this app has been a great help! the customer service is great and works fast to help
Thank you so much for your review! π We're glad Blockify Fraud Filter, Blocker app could step in when your store suddenly started getting hit by bots. π Protecting merchants from unwanted traffic is exactly what we built the app for, so it's great to know it's already making a difference. It's also wonderful to hear that you had a positive experience with our support team. We know issues like these need to be resolved quickly, and we're always ready to jump in whenever you need us. Thank you for trusting Blockify Fraud Filter, Blocker app to help protect your store. We truly appreciate your support and look forward to keeping your business safe! π
Just installed the app so cannot speak to its function just yet. However, I can speak to the exceptional customer service (Tina) who helped me install, set up and understand what we are doing.
Thank you so much for sharing your first impressions! π We completely understand that it's still early days, and we're so happy to hear that your setup experience got off to a great start. π A special thank you for recognizing Tina! We'll be sure to pass along your kind words. She'll be delighted to know that her guidance helped you get everything installed, configured, and gave you a clear understanding of how the app works. We truly appreciate your trust in Blockify Fraud Filter, Blocker app and hope it proves just as valuable in protecting your store as you continue using it. If you have any questions along the way, our team is always here to help. Happy selling! π
Thank you so much for your 5 star rating! π We're incredibly grateful for your support and delighted that you're enjoying Blockify Fraud Filter, Blocker app. π Your trust inspires our team to keep delivering dependable fraud protection and the best possible support for Shopify merchants. Thank you for choosing Blockify Fraud Filter, Blocker app. We're always here whenever you need us, and we wish you continued success with your store! π
Genuinely helpful team that, stopped bot spam.
Thank you so much for your kind review! π Itβs wonderful to hear that Blockify Fraud Filter, Blocker app helped put a stop to the bot spam affecting your store. π Knowing our team was able to provide genuine, helpful support makes this feedback even more meaningful. We truly appreciate your trust in Blockify Fraud Filter, Blocker app. Our team will continue working hard to keep your store protected, and we're always here whenever you need a hand. Wishing you continued success! π
Very responsive and helpful team. Tracy was very helpful in helping me block bot sessions from Ashburn, USA. The only reason I have given a 4 star is because, while the region may be blocked, Shopify still somewhat records the session, invariably skewing your data. However, this point to a larger shopify issue, rather than the Blockify app.
Thank you for taking the time to leave such a thoughtful review! π We're really glad to hear that Tracy was able to help you quickly and get the right rule in place to block those bot sessions. We'll be sure to pass your kind words along to her. π We also sincerely appreciate your feedback about Shopify still recording certain sessions. You're absolutely right that this behavior comes from how Shopify handles analytics, and while Blockify Fraud Filter, Blocker app can effectively prevent unwanted visitors from interacting with your store, some session data may still appear in Shopify's reports. We completely understand how that can affect analytics, and we're always exploring new ways to minimize the impact wherever possible. Thank you again for your honest feedback and for choosing Blockify Fraud Filter, Blocker app. If there's ever anything we can do to improve your experience even further, please don't hesitate to reach out. We'd love the opportunity to earn that fifth star in the future! π
Anna was great at helping me with our inquiry. Very friendly and professional, and our questions were answered very quickly and thoroughly. Thanks Anna!
Thank you for taking the time to share your experience! π We're delighted to hear that Anna made your experience with Blockify Fraud Filter, Blocker app such a positive one. π Her friendly approach and commitment to providing clear, thorough answers are exactly what we strive for with every conversation. We'll be sure to pass along your kind words to Anna. She'll be so happy to know her support made a difference! Thank you for trusting Blockify Fraud Filter, Blocker app. We truly appreciate your support and look forward to being here whenever you need us. π
This app does exactly what it says it should, and customer support was very helpful in getting everything set up. Highly recommend.
Thank you so much for your fantastic review! π We're thrilled to hear that Blockify Fraud Filter, Blocker app is delivering exactly what you expected and that our support team was able to help you get everything set up smoothly. π Providing a reliable solution backed by responsive, friendly support is exactly what we strive for. Your recommendation means a lot to us and to other merchants looking for effective fraud protection. Thank you for choosing Blockify Fraud Filter, Blocker app. We're always here if you ever need assistance. Wishing you continued success with your store! π
Great support and very flexible app to use.
Thank you so much for your wonderful review! π We're delighted to hear that you're enjoying Blockify Fraud Filter, Blocker app and that you've found both our support and the app's flexibility valuable. π We work hard to build a solution that adapts to different store needs while providing fast and friendly assistance whenever it's needed. Thank you for choosing Blockify Fraud Filter, Blocker app. We truly appreciate your trust and support, and we're always here if you ever need a hand. Wishing you continued success with your store! π
My support agent Demi was quick to respond and knowledgeable about the issue I was having. They helped me set up a custom rule to block the fraudulent orders I was experienceing
Thank you so much for your wonderful review! π We're thrilled to hear that Demi was able to assist you quickly and help resolve the issue you were facing. π It's great to know that the custom rule helped you better protect your store from fraudulent orders. We'll be sure to share your kind words with Demi. Your recognition means a lot and motivates our team to continue providing knowledgeable and responsive support. Thank you for choosing Blockify Fraud Filter, Blocker app. We truly appreciate your trust and are always here whenever you need assistance. Wishing you continued success with your store! π
very informative and helpful.
Thank you so much for your kind review! π We're delighted to hear that you found Blockify Fraud Filter, Blocker app informative and helpful. π Our team is always committed to providing not only effective fraud protection but also the guidance and support merchants need to get the most out of the app. Thank you for choosing Blockify Fraud Filter, Blocker app. We truly appreciate your support and are always here whenever you need assistance. Wishing you continued success with your store! π
Thank you so much for your 5 star rating! π We're delighted that you're enjoying Blockify Fraud Filter, Blocker app. Your support and trust mean a great deal to our team and inspire us to keep providing reliable fraud protection and exceptional customer service. π Thank you for choosing Blockify Fraud Filter, Blocker app. If you ever need any assistance, we're always here and happy to help. Wishing you continued success with your store! π
I have been getting HAMMERED by bots using my checkout to test credit cards. I installed Blockify on the advice of people who know a lot about this stuff. But they are busy and couldnt' help me sort out setup for my store. So I reached out to Blockify through chat and I'm so glad I did. I worked with Anna to determine the best option for my situation based on data from my store. She was super patient, helpful, knowledgeable and friendly. Wonderful customer support. I am optimistic that this app will solve my problem and stop Klaviyo account bloat due to fraudulent profiles! Thanks Anna!
Thank you so much for sharing your experience with us! π We're truly sorry to hear your store was being overwhelmed by bots testing stolen credit cards, but we're delighted that you found Blockify Fraud Filter, Blocker app when you needed it most. π A special thank you for recognizing Anna! We'll be sure to share your wonderful feedback with her. She'll be thrilled to know that her patience, knowledge, and dedication helped you find the right solution based on your store's needs. We hope Blockify Fraud Filter, Blocker app gives you the protection you're looking for and helps put an end to fraudulent checkouts and unnecessary Klaviyo profile growth. Your trust means a lot to us, and we'll continue working hard to keep your store safe. Thank you again for choosing Blockify Fraud Filter, Blocker app. If you ever need anything, our team is always just a message away. Wishing you continued success with your business! π
amazing app and fast support
Thank you so much for your amazing review! π We're delighted to hear that you're enjoying Blockify Fraud Filter, Blocker app and that you've had a great experience with our fast support. π Providing reliable protection together with quick, friendly assistance is exactly what our team strives for. Thank you for choosing Blockify Fraud Filter, Blocker app. We truly appreciate your support and are always here whenever you need us. Wishing you continued success with your store! π
So far this app and more importantly the support is great. Very helpful to stop spam bot signups
Thank you so much for your wonderful review! π We're thrilled to hear that you're having a great experience with Blockify Fraud Filter, Blocker app so far. π It's especially rewarding to know that the app has been helping you stop spam bot signups and that our support team has been there to assist whenever needed. Helping merchants keep their stores protected while providing responsive and friendly support is exactly what we strive for every day. Thank you for choosing Blockify Fraud Filter, Blocker app. We truly appreciate your trust and are always here if you ever need a hand. Wishing you continued success with your store! π
Excellent support when I needed it most!
Thank you so much for your kind words π Weβre really glad we could support you right when you needed it most. Thatβs exactly what weβre here for. If thereβs ever anything else you need, weβre always here to help π
I contacted the customer service, and he said that there are many attacked businesses like me. After they turned on this function, those attacks will be blocked, and I am looking forward to it starting to work. I mean malicious credit card payment.
Thank you for sharing your experience π We understand how stressful malicious credit card attacks can be, especially when they impact your storeβs operations. Youβre absolutely right to take action. Once this protection feature is turned on, itβs designed to block those fraudulent payment attempts and help keep your business secure. Weβre glad our support team could guide you through it, and weβre confident youβll start seeing the difference soon. If you notice anything or need further adjustments, weβre always here to help π
Outstanding app and even more outstanding support! We were configuring a complex Shopify Markets setup with a dedicated Japan Market and needed a very specific redirect behavior. The Blockify team took the time to fully understand our requirements, customized the redirect rules for our store, and helped us test everything until it worked perfectly. Their support was incredibly fast, knowledgeable, and proactive throughout the entire process. They also provided excellent solutions for staff access, IP whitelisting, VPN monitoring, and answered every question in detail. The app itself is very powerful, and the customer service is truly one of the best we've experienced on Shopify. Highly recommended! Thank you again to the entire Blockify team!
Thank you so much for this incredible and detailed review π Weβre truly grateful you took the time to share your experience. Configuring a complex Shopify Markets setup, especially with a dedicated Japan Market and custom redirect behavior, can be quite involved, so weβre really glad we could work closely with you to get everything functioning exactly as needed. It means a lot to hear that our teamβs responsiveness, technical knowledge, and proactive support stood out. From redirect customization to staff access, IP whitelisting, and VPN monitoring, our goal is always to provide complete and reliable protection tailored to each storeβs setup. Your recommendation truly means a lot to the entire Blockify team. Thank you again for your trust and partnership. Weβre always here whenever you need us π
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