Blockify Fraud Filter, Blocker
Block fraud with IP blocker, bot blocker and country blocker
Rating
4.9
feedback
1,399
chart
#1,620
All reviews
Review RSS Feed
Jan. 10, 2024
Great customer service. Helped us to block the attempted fraudulent orders. Highly recommended!
Awesome to hear! 🌟 Thanks for the shout-out about our customer service—so glad we could help you block those fraudulent orders. If you ever need assistance again or just want to chat, we're here for you! Highly appreciate the recommendation! 👏😊
Jan. 3, 2024
A great app and great support staff. Highly recommend. Also easy to use :)
Thank you for your fantastic review! 🌟 We're delighted to hear that you find our app great and our support staff helpful. Your recommendation means a lot to us! 😊 We're glad to know that you find the app easy to use; we strive to provide a seamless experience for our users. If you ever need assistance or have further feedback, feel free to reach out. We appreciate your support! 👏🚀
Dec. 19, 2023
When my store encountered a large number of high-risk orders, Blockify worked very hard to help me solve these problems. I think every store needs to be protected by such an app.
Thank you for highlighting the positive impact Blockify had on your store during a surge in high-risk orders. We're committed to providing reliable protection, and your feedback reaffirms the value of our efforts. If you encounter further challenges, feel free to reach out. We appreciate your trust in Blockify for safeguarding your store.
Nov. 29, 2023
Vincent is very helpful! He assists us everytime and solved every problem we encounter. Great help to avoid fraudulent orders!
Thank you for taking the time to share your experience! We're delighted to hear that Vincent has been instrumental in assisting you consistently and resolving all the challenges you've encountered. It's fantastic to know that our support has contributed to avoiding fraudulent orders and ensuring a secure experience for you. If you ever need further assistance or have more questions, Vincent and the rest of our team are here for you. We appreciate your trust and look forward to continuing to provide excellent support! 🌟
Nov. 27, 2023
Best blocker app in shopify app store. Helped us a lot with DDOS attach and phishing attack during sale period. They have auto vpn tracker which blocks the page if vpn is used to place order so no more flags from the payment gateway and customer service is always great.
We're glad to hear that our app and customer service met your expectations. Thank you for putting your faith in us and for leaving such a wonderful review! We are always willing to assist!!
Oct. 26, 2023
The app is great, and the customer support is responsive. It helped us minimize the fraud orders, it's not totally removed. But they have a new updated feature to solve this issue and hope it will work better! I appreciate the guys responsiveness and patience to solve my problems.
Thank you for taking the time to leave us such a fantastic review! We’re happy to know that you loved your experience with our app and the support team. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!
Oct. 25, 2023
Very helpful with fixing my issue.
Thank you for your kind words! We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!
Dec. 18, 2024
The team over at Blockify has been pretty amazing. They go out of their way to help 24/7, even with the most complex and wild scenarios they have delivered results that helped my company. I have talked with 3-4 support members there and each has been nothing short of amazing. God Bless and Thank you again Blockify Team!
Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗
Oct. 6, 2023
The app has been blocking locations that shouldn't be blocking for I don't know how long, because I just realized today, and I have lost potential customers due to this. I can't even access the settings to correct it! It's quite disappointing and frustrating. Please help fix this issue.
Hello there, We are truly sorry to hear about the issues you've been experiencing with the Blockify - Fraud IP Blocker app. We sincerely apologize for any inconvenience this may have caused and understand how frustrating it can be. Your feedback is extremely valuable to us, and we take your concerns seriously. We would like to investigate this matter further to ensure that your issue is resolved promptly. To assist you better, could you please reinstall our app and provide us with more specific details about the locations that have been mistakenly blocked? This will help us identify the root cause of the problem and take the necessary steps to rectify it. We have reached out to you via email so that we can work together to resolve this issue and ensure you have a seamless experience with the Blockify app. Once again, we apologize for any inconvenience you've experienced, and we appreciate your patience as we work to make things right for you. Thank you for using Blockify, and we look forward to hearing from you. Best regards, Kaylee
Sept. 1, 2023
Removal app residue. The app is not okay. They didn't remove all residue and after few days your website will stop working. I try to reach support , Shopify expert also , they are always offline. Also i have reach them by email and Whatsapp from 7 hours nobody answering!
Hi there, Thank you for taking the time to write a review, I appreciate your feedback, and I'm sorry to hear you had a bad experience using our app and for our late response due to our long national holiday. On behalf of everyone at Omega, we take customer reviews seriously, and hearing that the residue code caused a bad effect on your store is never what we want to hear. I've shared your review with the dev team, and we have an agent to contact, check specifically your case, and get it right. Should you have any additional feedback, please share it with us via [email protected]. Your sharing will always be treasured at Omega! Sincerely, Omega's Customer Support Team
Aug. 9, 2023
Totally recommend it. I encoutered two problems. One was totally on my side (the IP address that i found on my pc turned out not to be my actual IP address). The other one had to do with the integration into the theme of my website, which was quickly fixed. Customer service was a warm and rewarding experience: very swift response time, patient, friendly and capable. The app does now exactly what I need it to do.
Thank you so much for your detailed and thoughtful review! 🌟 We're so excited to be part of your business growth and success! If you need anything at all, just let us know 🥰🥰🥰
July 13, 2023
They weren't able to immediately fix the issue but they did follow up with a solution within 24hrs. It was much appreciated.
Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗
May 4, 2023
可以检测到来到网站内的IP，并且它可以告诉你IP是来源住宅，办公，或者是VPN IP。 如果你想了解网站的信息，可以使用它。......................................................................
非常感谢您留下评论！ 我们的团队很高兴听到如此好的反馈。 🙌🙏🏻🙌🙏🏻
April 24, 2023
Blockify is a great app. It's really easy to use, works exactly as it says it will and the team is really helpful if you need any assistance. I'm so glad we have it!
Hearing the positive feedback from you made our day! 💙💚💛🧡 Hope for nothing but your business’s growth 🔥🚀
April 14, 2023
This is a great app indeed, easy to integrate and very easy to use and helpful in avoiding fake order.
Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!
April 6, 2023
The Bot Killer VPN/Proxy blocker was what I needed this app to do because I am getting LOTS of fraudulent order attempts as people attempt to test credit cards (we have a lot of priced products). When I explained that this wasn't working for ANY of the bots that were attacking us I was told that the bots "were doing things to trick our proxy blocker". Well, isn't that the point? They do stuff to "trick" you and you figure out how to do stuff that "tricks" them. And on and on goes the war.
Hi, Thank you for writing a review, I sincerely appreciate you bringing this issue to our attention. I'm sorry to hear you had such a frustrating experience with the app and fraudulent order caused by hacker, that's not what we like to hear. We do care about our customer and apology for any inconvenience it caused. Your business means a lot to us, so if you ever have additional feedback, please don't hesitate to email yuusat [email protected] Thank you, The Omega team.
April 3, 2023
I feel like it can have more functions. I gave some suggestions. But it's working for what I need till this moment.
Thanks for taking the time to leave us feedback! We really appreciate it. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to us via live chat or email at [email protected] with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our app!
March 28, 2023
Did exactly what I need it to. Tracy was helpful with helping me figure out how to navigate the app. Goods!
Thank you so much for this 5-star review. We appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Feb. 28, 2023
The APP works as intended and blocks visitors from specific region or country. Great support team as well.
Hi. We sincerely appreciate you taking the time to share with us your experience with the Omega app. On behalf of our entire team, thank you for allowing us to support you
Feb. 23, 2023
Did exactly what I need it to. Joyce was helpful with helping me figure out how to navigate the app. Thank you!
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.