All reviews

Rating Breakdown

  • 5
    95% (400 ratings)
  • 4
    2% (10 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 92% (381)
Review RSS Feed Review RSS Feed

4 / 5 Share

Jan. 25, 2026

BLOY Loyalty has excellent features for building a comprehensive rewards program. I was able to set up a full 3-tier VIP system with custom point earning rules, multiple redemption options, and automated rewards - exactly what I needed for my fitness brand. What I loved: Very flexible VIP tier system with custom earning multipliers Automatic discount generation and distribution Multiple ways to earn and redeem points Good customization options for branding Referral program built-in Annual tier reset options What needs improvement: The UI has some visibility issues - white text on white backgrounds in certain sections made it hard to see VIP tier information The loyalty page setup process could be more intuitive - it's not clear you need to create a custom template first Would benefit from better onboarding/setup wizard Preview doesn't always accurately reflect the live widget appearance Overall: Great functionality and features for the price point, but the setup experience could be smoother. Support seems responsive (they offer free watermark removal and setup help). Would recommend for stores that want robust VIP tiers, but be prepared to reach out to support for styling issues. Best for: Stores wanting multi-tier loyalty programs with custom earning rules and automated rewards.

Using app

About 2 hours

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for such a comprehensive and thoughtful review! We’re thrilled to hear that BLOY VIP tiers and custom rules are delivering value exactly what your fitness brand needs. We’d like to provide some clarity to help you have a smoother experience: - VIP UI Customization: While we provide default presets, all text and background colors are fully customizable within the Shopify Theme Editor (App Blocks) to ensure a perfect match with your theme. - Loyalty Page Setup: To simplify this process, we provide step-by-step video tutorials in our documentation, you can check it on Loyalty Page setup. Furthermore, our team offers free setup assistance, feel free to reach out if you need any help. - Onboarding/setup wizard: BLOY has a detailed setup suide is available directly on your BLOY Dashboard to streamline your initial configuration. - Preview Accuracy: Our preview mirrors the live storefront. If you notice any differences, let us know so we can investigate and fix them with you immediately Our team is always here to help. Should you need any further assistance, please feel free to reach out via our In-app Live Chat or at [email protected]. 💙

4 / 5 Share

Jan. 8, 2026

As a newer loyalty app, there are kinks that need to be ironed out. It hasn't all been smooth since migrating over, but the support team has been great - responsive, helpful in getting checking on issues and getting them resolved.

Using app

About 1 month

Total reviews

2

Average rating

4.5

4 / 5 Share

Dec. 27, 2025

Using app

About 6 hours

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for the rating! If there’s anything we can do to make your experience even better or if you have any feedback to share, please feel free to let us know. We'd love to hear from you!

4 / 5 Share

Dec. 23, 2025

Its 3 days post installation and configuration and I have not been able to bring the points wizard on product page even after giving access to store and multiple followups with support. My customers are not able to view the points they can earn with purchase.

Using app

2 days

Total reviews

20

Average rating

4.2

Developer Reply

Update on Dec 24th, 2025 - Issue: Your current theme does not natively support app blocks, which initially prevented the "Points on Product Page" block from appearing. - Resolution: Our technical team has performed a custom theme adjustment to ensure the block is integrated and displayed correctly. - Status: We have verified that the feature is now fully functional on your product page. We have also followed up via email but have not heard back yet. Please feel free to reach out if you have any further questions or require additional assistance. Thank you!

4 / 5 Share

Nov. 26, 2025

Love the app! I wish there were more features such as having more manual options if someone does not shop in store, and shops in person, but overall, for a newer loyalty app, I really enjoy it and the tech support is really responsive!

Using app

3 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for your review! We highly appreciate your feedback. Could you share more details about the additional manual options for in-person shoppers that you’re looking for? Our team has reached out several times for clarification but hasn’t received a response. Please feel free to share the details whenever convenient so we can better support you! 💙

4 / 5 Share

May 18, 2025

lovely support, would appreciate more analytics feature and export feature on data, kudos to the team

Using app

21 days

Total reviews

2

Average rating

4.5

Developer Reply

Update on August 2025: both features you mentioned are now available. - Analytics feature – released in July 2025 - Data export feature – released in June 2025 We’re committed to continuously improving the app and truly value your feedback. If you have any questions or need any assistance, please don’t hesitate to reach out.

4 / 5 Share

May 15, 2025

Have launched our VIP yet but team are being very helpful.

Store

Fly

Using app

3 months

Total reviews

3

Average rating

4.0

Developer Reply

Thank you for your kind words! We're glad to hear that our team has been helpful as you prepare to launch your VIP program. If there's anything more we can do to assist, please let us know through live chat or by emailing [email protected]! 💙

4 / 5 Share

Jan. 21, 2025

The app has many options and a great lay out for a free app! When i needed some help with something they replied very fast and were very helpful and friendly!

Store

Zavanah

Using app

5 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for taking the time to leave a review! We're glad you enjoy the app's layout and options, and that our team could provide fast and helpful support. If there's anything further we can do for you, please feel free to share any feedback with us through live chat or by emailing [email protected]! 💙

4 / 5 Share

Dec. 17, 2024

Using app

About 2 hours

Total reviews

4

Average rating

3.3

Developer Reply

Thank you for your rating! We’d be happy to learn more about your experience so we can improve and serve you better. Please feel free to share any feedback with us through live chat or by emailing [email protected]! 💙

4 / 5 Share

Nov. 20, 2024

Setup was easy with help and can' t wait for our customers to use it

Using app

About 2 hours

Total reviews

5

Average rating

4.0

Developer Reply

Thank you so much for your kind words and for highlighting the easy setup experience! 🎉 We're so glad to hear that everything went smoothly and that you’re excited for your customers to start using the app. If there’s anything we can do to make your experience even better, please don’t hesitate to share with us through live chat or by emailing [email protected]! 💙