Bold Subscriptions App
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Great product - really helped my business and customers. Lost without it :)
The app has been a great and easy-to-use tool to manage our subscriptions. It has saved us a lot of time and money by automating all the processase related to subscription management.
Your review makes our day! We are just thrilled to hear that you are finding Bold Subscriptions so easy to use. Thank you for choosing Bold!
The back-end management for subscriptions is wonderful. Anytime there are issues the BOLD team is quick to respond and resolve.
We are so glad to hear you are so happy with Bold Subscriptions! Our team is always happy to help you grow your subscription business. Thanks so much for your kind review!
It's mostly good but the customer can't always adapt their subscription pattern that easily. From the business side, it is straightforward and we can change things when customers ask and also add varying subscription dates/skip.
Thanks for your review! We appreciate you taking the time to write in with your feedback. Our team continues to work to improve Bold Subscriptions everyday, so feedback such as yours is extremely useful to us. Thanks again for choosing Bold!
We hate the new Bold app - we signed up originally with the old one. The new Bold has less flexibility to update our customers information and is more difficult to generate reports. The customer service is inconsistent and emails appear to be answered by bots rather than humans. Overall - if I had the time to find a different app for renewing subscriptions, I would use it. I just don't have time right now.
We are terribly sorry to hear you are disappointed with the app. We truly take this to heart and hope to turn this around for you. Bold Subscriptions is being actively developed every day with many new features coming soon! We hope that you will see the value once again soon!
Wonderful and helpful customer service!!! Love this app and recommend it to other small businesses constantly!
We are so happy to hear you are loving Bold Subscriptions. Thanks so much for taking the time to write in about your experience - our support team will love it too! Thanks for choosing Bold!
Daniel was an excellent representative for your compay. He was extremely knowledgeable, patient and personable
Thank you so much for your review and kind words to our specialist, Daniel! We'll be sure to pass them along. Thanks for choosing Bold!
The Bold app is sensational. I worked with Krupa at Bold to make sure that my motion theme upgrade on Shopify was in sync with the Bold app. Krupa was professional, courteous and a knowledgeable problem solver. He took the extra step of checking everything from the customer perspective and resolved all outstanding issues immediately. I truly appreciated his technical expertise. There was no runaround, no deflection - just a resolution of the issue. Finally, the Bold subscription is critical to our sales. 5 Stars +
Thank you for your wonderful review - it really made our day! Words like your motivate us to continually improve. We hope that you'll be excited for all that's to come in the future too! All the best from the Bold team!
We love this app. It's been easy to use and drives repeat business.
Everything works like clockwork, and the UI is easy to use.
Thank you for your kind review! We look forward to seeing your growth with Bold Subscriptions! Cheers!
Works reliably for our basic use cases, many thanks
Best subscription app I have found! Super easy to install and any slight user errors on my part the Krupa from their customer service team was able to help me asap!
Thanks so much for your wonderful review! We are so glad you are finding the app easy to use and that Krupa was able to help you so efficiently! Thanks for choosing Bold!
Super customer support, really enjoy the app for our subscribers. Still in the process of migrating legacy subscribers from our old platform, but so far the Bold app and the support we've experienced has been great. Shout out to Krupa!
There are some limitations of the app that doesn't quite suite our needs, so only giving it three stars. Customer service is great, though. Wanted to give a shout out to Krupa who responded quickly to our questions and was very courteous and got to the crux of our question.
Thanks so much for your open feedback, we certainly appreciate that you took the time to write in. Our team has reached out to see if we can determine some of your needs more specifically, as there are many new features on the horizon. Bold Subscriptions is being actively developed with new features being added all the time. We would love to hear more about your needs!
We worked with Krupa from their Support Team and he was efficient and resolved our concern quickly. Highly recommend!
Thanks for the great review! We are glad to hear that Krupa was able to resolve your concerns in a quick turnaround. Thanks for choosing Bold!
Krupa was a big help! Thanks so much!
Thanks for your kind review. We'll be sure to pass along your kind words to Krupa! Cheers!
Staff was super helpful when I had an issue. Thanks Krupa!
We are so glad you had such helpful assistance from Krupa. We are always here for you! Thanks for your kind review and thanks for choosing Bold!
Really appreciate the customer service at Bold. Krupa is my problem solver and does that very well. The app itself has some significant gaps in user friendliness, but I'm giving it 5 stars because it's robust and has a can-do attitude. Hopefully the UX issues will be sorted along the way.
We are so happy to hear of your positive experience with Krupa! We'll be sure to pass along your kind words. Thanks for taking the time to write in. We also feel we have a can-do attitude! Stay tuned for more developments and improvements coming in Bold Subscriptions. We are working hard to bring you the best experience possible!
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