BOLD Subscriptions
Top Subscription App for Shopify | Maximize Every Subscriber
Rating
4.3
feedback
392
chart
#1,327
All reviews
Rating Breakdown
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Sept. 1, 2021
Fantastic app for selling our freshly roasted coffee by subscription. The v2 app's integration with Shopify Payments makes things so much easier for my business. This app will only get better as features (like prepaid subscriptions) get migrated over from the v1 app. Technical support from Nir has been faultless - I wish everyone could offer support as well as Nir has.
Sept. 1, 2021
Got such great assistance from Mayank from Bold subscription. Great direction and suggestions for a way forward with my online store. Thank you very much.
Thank you for the review! We are happy that Mayank was able to help you. We look forward to seeing the growth of your online store!
Aug. 30, 2021
Nir was a huge help in getting the matter at hand fixed quickly and efficiently. We appreciate the fantastic help.
Appreciate the review! Kudos have been passed along to Nir. Thanks for choosing Bold.
Aug. 30, 2021
I would love it if I could offer Subscription gifts I think your support is great! Nonso was amazing
Aug. 28, 2021
Guarav is the bomb! The only times I've needed to reach out to Bold support they've known exactly what's wrong and how to fix it. Each and every time it's been my own user error, which are issues I can fix on my own lol! Coming from a fellow tech support agent, well done @bold's support!
Appreciate the review! Always happy to hear that our Merchant Success Team is able to help. Thanks for choosing Bold.
Aug. 27, 2021
Gaurav and the Bold team went above and beyond to answer all of my annoying questions and helped us to successfully install Bold onto our website. Looking forward to continuing our partnership with them.
Appreciate the kind words. The message will be passed along to Gaurav. Thanks for choosing Bold.
Aug. 27, 2021
I TOTALLY RECOMMEND BOLD. This app is very helpful when needing subscription/recurring based functions for your products. Bold is an excellent company and i recommend using any Bold App available, not just subscriptions. If you have questions, use their chat feature. someone is with you within 5 minutes and they are super helpful. I worked with Mayank several times and he was able to answer all my questions and make minor changes for me to improve my customers experience.
Appreciate the passionate review. Kudos have been passed along to Mayank. Thanks for choosing Bold.
Sept. 2, 2021
Some challenges with the app itself in terms of making it fit the proper use cases for my store. However, very helpful support team, namely Kelsey in particular this time, helping resolve issues and put me in contact with the correct teams to solve the issues. Thanks again!
Thanks for the review! Appreciate the positive sentiment towards our support team. We pride ourselves on helping our merchants solve complex problems.
Aug. 24, 2021
Fantastic plugin for my subscription services. Their support is really good, Mayank helped me with lots of stuff and was very friendly. If I could rate Mayank I would give him 6/5 stars.
Thank you for the review! we are so thrilled that Mayank exceeded your expectations. Thank you for choosing Bold.
Aug. 23, 2021
Mayank was the representative that helped me. He was very knowledgeable and answered all of my questions thoroughly. I'm happy! I enjoy using the app.
We are so happy that you are enjoying the app! Thank you for the kind review.
Aug. 19, 2021
So far it's exactly what we needed here at the Doc of Detox. I'd give it 5 stars, but unfortunately it's missing a retroactive percentage discount. The good thing though, is that after getting great customer service from Kelsey, I felt comfortable that this is an issue that hopefully gets attention from the tech-people. I'm excited to grow WITH Bold!
Aug. 19, 2021
Still learning the app but your support (i.e., Gaurav) was awesome. I'd hire that tech support for my own customers!
Thank you for your kind review. We are so happy that Gaurav was there to help, we'll be sure to pass along the kind message. Thank you for choosing Bold!
Aug. 18, 2021
Great App. Very nice and quick customer support. Thank you, Nir for helping us out. He changed the design of our widget in no time!
We are so pleased Nir was there to help you. Thank you for your review!
Aug. 18, 2021
Bold has enabled my store to collect subscriptions, and manage them with ease. I was in need of help, and reached out to customer service. Nir assisted me with adding a customer portal to my store - I am very thankful! Great work Nir and I will surely be re-subscribing to Bold for a long time.
Thank you for your kind review. We are so happy that Nir was there to help you. Thank you for choosing Bold!
Aug. 17, 2021
Great customer service by Nir today! We had a bug in the app but he fixed it within minutes of opening up the live chat.
Thanks for the review. Happy to hear that Nir was able to find a solution for you quickly.
Aug. 14, 2021
Super helpful when I had questions. They answered all my questions. Great app. No issues what so ever!
Appreciate the kind words. Glad to hear that our team was able to help. Thanks for choosing Bold!
Aug. 10, 2021
Great customer service! I had a successful promo thanks to them! s/o to Jericho and the rest of the team who are extremely hands on!
Thank you for your review. We are so happy that you had a successful promo and that Jericho and team were there to provide you the support you needed!
Aug. 10, 2021
I use this app for my subscription bundle business. It's so nice to have the recurring payments. I also love that you can Live Chat anytime from the app with customer support without having to answer tons of questions answered by bots. Kelsey helped me create a discount for my subscriptions today and provided through answers to my questions with friendly customer support. So nice to have competent customer support from real people!
Aug. 18, 2021
***UPDATE 08/18/2021*** I have been the neediest customer ever. Gagandeep helped me out most recently and was awesome. Bold customer service has been top-notch! Thank you for helping your PITA customers!! :) ***ORIGINAL REVIEW*** I am on V1 of Bold Subscriptions. Once the full functionality of V1 is on V2, we will migrate over. Customer support is great! Aman has been beyond helpful and quick in helping me work through troubleshooting.
Thank you for the kind review! We are so happy that Aman was there to help you find a solution to your issue. Thank you for choosing Bold.
Aug. 6, 2021
Excelente aplicación y su centro de ayuda es excelente también sería bueno que agregaran más opciones como un precio especial en la primera suscripción
Thank you for the review! Appreciate the praise for our Help Centre.