All reviews

Rating Breakdown

  • 5
    74% (278 ratings)
  • 4
    8% (30 ratings)
  • 3
    4% (15 ratings)
  • 2
    2% (9 ratings)
  • 1
    12% (44 ratings)

Reviews with Text

  • 92% (346)
Review RSS Feed Review RSS Feed

4 / 5 Share

Sept. 17, 2025

There are still a lot of hiccups with the app, and features not available, which is a bit frustrating. I've forwarded concerns to Chintak, who has been a great help. I'm foreseeing a lot of back and forth to help me with concerns. But overall, it BOLD works just fine.

Using app

4 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 17, 2025

Using app

About 2 years

Total reviews

2

Average rating

5.0

1 / 5 Share

Sept. 16, 2025

Using app

Over 4 years

Total reviews

1

Average rating

1.0

3 / 5 Share

Sept. 16, 2025

Using app

About 1 year

Total reviews

1

Average rating

3.0

3 / 5 Share

Sept. 16, 2025

Store

Ready®

Using app

4 months

Total reviews

8

Average rating

4.6

5 / 5 Share

Sept. 16, 2025

Store

Saltery

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2025

Using app

Over 1 year

Total reviews

2

Average rating

5.0

2 / 5 Share

Sept. 16, 2025

This version cut out a lot of features used in the previous version

Using app

11 months

Total reviews

1

Average rating

2.0

1 / 5 Share

Sept. 16, 2025

Store

Aéde

Using app

12 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 9, 2025

Great customer service! Thanks, Daniel!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 26, 2025

Today, I reached out for assistance with updating prices for Subscribers. We had already done a bulk update, but it was ineffective. Daniel took the time to first begin updates for me and then to walk me through how to do updates, and even verified that it was done correctly. At the end, he made sure I felt confident to continue this process myself. Daniel was super helpful and patient. I truly appreciated all the help, and am happy that all our prices are the same across the board now.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2025

Thanks for great customer support today & helping me ensure my shop is running smoothly from learning to work the updated app to making sure my Shopify theme updates go smoothly as they interface with Bold Subscriptions.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 8, 2025

Bhumi was extremely helpful for me in making some adjustments to my subscription group! They were able to help me with making changes to the code and the subscription groups. I thought it would take forever but they were able to help me out quickly and show me videos that showed exactly how to make the changes instead of trying to describe it. Very helpful! Thank you, Bhumi!

Using app

11 months

Total reviews

4

Average rating

4.0

5 / 5 Share

July 30, 2025

Daniel & Taylor were straight onto my issue, and it was fixed within days albeit from the other side of the world! Great works guys, much appreciated!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2025

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 25, 2025

I've been using Bold for years. Occasionally there has been an issue, but they have always gotten it worked out quickly. Many thanks to Navdeep and Nicole for helping me out.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 24, 2025

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2025

Bhumi did a good job helping me rectify an issue

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2025

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2025

I have been using Bold for over 5 years. Always great customer service and technology. Thank you for allowing me to run my business seamlessly!

Using app

10 months

Total reviews

1

Average rating

5.0