BOLD Subscriptions App
Best Shopify Subscriptions App, Subscription Sales and Mgmt
Rating
4.3
feedback
377
chart
#2,102
All reviews
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June 23, 2025
Great company with amazing customer support. Shout out to Chandan and Daniel especially for helping us with all of our queries weekly, as well as the product team ( Paul and Art) for always giving us great advice on how to provide an excellent subscription experience for our customers.
June 23, 2025
Daniel P was so helpful and patient! Our conversation wasn't short and he stayed with me until every issue was solved. Thank you so much for the great customer service! I will be sure to share with friends in the industry.
June 19, 2025
I have been using bold for seven years now. Their customer service is number one and they are one of the most ethical companies I have ever worked with. I made an error in keeping two versions of the app going and being charged twice.Even though this was my fault (they had notified me to uninstall the old version, but I did not follow the directions), they refunded my money. Oh, and did I mention that the subscription app works flawlessly? I highly recommend.
June 11, 2025
Chintak was great - knowledgeable and quick!
We do our best! Thanks for leaving a review.
Aug. 20, 2025
thanks to Santinder for helping me translating the customer portal to spanish!
June 7, 2025
Daniel is a great guy :)
Thanks for the shoutout and review!
May 30, 2025
I needed help with a Bulk Update for my Caramel Club, Chintak was very helpful and professional! Was able to update everything very easily.
We're happy to help! Thanks for leaving a review.
May 29, 2025
Daniel, the agent that assisted me, quickly resolved my issue and was very helpful!!
Thanks for the review! :)
May 28, 2025
Support for Daniel was great so thanks again for your help.
Glad to hear that Daniel was able to help you! Thanks for the review.
May 20, 2025
The onboarding process at BOLD has been seamless so far. Chintak has been able to help us with all of our customization requests.
Glad Chintak has been able to help out! Cheers!
May 14, 2025
Absolutely wonderful customer service
Glad our team was helpful! Thanks for the review.
May 8, 2025
Love this APP and the customer service is quick and efficient.
Great to hear you're loving Bold Subscriptions and our Customer Success team! Thanks for taking the time to leave a review.
April 30, 2025
Great app. Customer service is top notch! Navdeep was one who fixed an issue in literally 5 minutes by adding some code. Excellent customers service to go along with excellent app.
April 10, 2025
The app itself offers all the features we need to provide our customers with the best subscription offer. Besides the quality of the app, I am very satisfied with the customer service and all the support i received. I am not the most technical but was able to set up bold and the offers by myself and where needed the bold team was there for me. Highly recommend if you are looking for an improved subscription experience for your customers.
April 9, 2025
April 7, 2025
Easy way to improve monthly sales - offer a subscription option! Their support staff was very helpful in implementing this into our store. Highly recommend.
April 7, 2025
Bold subscription service is so ideal for my wholesale coffee roasting business that provide drop shipping directly to online customers. I love that I could do the "subscribe and save" option for any item, giving my customers the freedom to subscribe to get any product they want with a little of the top.
April 3, 2025
Bold App has limitiations that cause difficulties with our International Customers, but your Chat Representative, Daniel P., was very helpful in handling an issue with an international customer.