All reviews

Rating Breakdown

  • 5
    73% (269 ratings)
  • 4
    8% (30 ratings)
  • 3
    4% (16 ratings)
  • 2
    2% (9 ratings)
  • 1
    12% (43 ratings)

Reviews with Text

  • 92% (339)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 7, 2025

Bold subscription service is so ideal for my wholesale coffee roasting business that provide drop shipping directly to online customers. I love that I could do the "subscribe and save" option for any item, giving my customers the freedom to subscribe to get any product they want with a little of the top.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

3 / 5 Share

April 3, 2025

Bold App has limitiations that cause difficulties with our International Customers, but your Chat Representative, Daniel P., was very helpful in handling an issue with an international customer.

Using app

Over 2 years

Total reviews

5

Average rating

4.4

3 / 5 Share

April 2, 2025

Less features that previous app and more expensive

Using app

About 1 year

Total reviews

2

Average rating

4.0

5 / 5 Share

April 2, 2025

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2025

Chintak provides the most outstanding and quick customer service! I really appreciated the great help received!

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 31, 2025

Bold has been a solid part of our ecomm stack. Appreciate the solid support, especially from Daniel.

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 21, 2025

fast and efficient

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2025

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

4 / 5 Share

March 10, 2025

They had great customer service! Bhumi helped me fix my problem very quickly and exactly how I wanted it

Using app

Over 3 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 27, 2025

Evan and Irfan and the Bold Team is AMAZING. They were with me every step of the way. Thank you!

Using app

3 months

Total reviews

4

Average rating

5.0

1 / 5 Share

Feb. 26, 2025

Not useful and difficult to cancel. Can't effectively manage subscriptions. So their entire business model is based around customers forgetting about their app and leaving auto pay on.

Using app

9 minutes

Total reviews

1

Average rating

1.0

5 / 5 Share

Feb. 25, 2025

The team is always helpful when I need assistance. Daniel even followed up after our chat was done. Much appreciated!

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 25, 2025

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 18, 2025

Cody was incredibly fast, efficient, and knowledgeable. I had been struggling with migration for what felt like forever, and Cody made the process so much easier. My only regret is not reaching out sooner!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2025

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2025

I just signed up, and the support team is pretty on it. Even if you sign up for the initial free trial like me. PS Ifran from the team is amazing!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2025

Great experience so far! Daniel was great in helping me resolve a few subscription issues!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2025

I was having a pricing issue with the bulk update feature on the app. I reached out to Bhumi and they quickly resolved the issue for me with simple, easy instructions. I always appreciate good customer service. Thanks Bhumi!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2025

Thank you for being so responsive, Daniel!

Using app

10 months

Total reviews

4

Average rating

4.3

5 / 5 Share

Jan. 28, 2025

The app is very easy to manage, both from the admin and customer vantages. We've been using it for 4+ years for our deodorants with no issues and almost immediate in app support for any issues you come across or questions you have. I recently had a question about an active subscription I have for a product that has no variants that I wanted to add a variant to but was worried it might disrupt the active subscriptions. Chintak was able to test different ways of solving the issues on a test store and I went from realizing a potential problem to having a solution in under 10 minutes on the help chat.

Store

SIN-MIN

Using app

Over 2 years

Total reviews

1

Average rating

5.0