BOLD Subscriptions
Top Subscription App for Shopify | Maximize Every Subscriber
Rating
4.2
feedback
424
chart
#1,418
All reviews
Rating Breakdown
Review RSS Feed
Jan. 24, 2024
We have used both versions of bold now. Each has been simple to use and easy to navigate. Their team was super helpful for moving our subscribers to the new platform. They made sure everything was running smoothly before letting us know the integration was finalized. The new version of bold is a little different than the one before, but it is still an excellent service.
Thanks so much for your positive review. We are thrilled that you found our migration service so helpful! This is exactly what we strive to do - make your life easier!
Jan. 24, 2024
Easy to work with and performs as advertised. Also they have humans on the back end to assist as needed.
Thanks for taking the time to write in! We're always happy to assist our merchants whenever needed. We'll be sure to pass along your kind review to the team!
Jan. 22, 2024
Bold Subscriptions has been exactly what our subscription box business needed! It works great and greta for our customers!
We're so happy to hear that Bold Subscriptions works so well for your company! Thanks for taking the time to write in and thanks for choosing Bold!
Jan. 22, 2024
Great app to use and we have been using for the past couple of years. Service is great and help is always on the other side, which is very important for us. Would recommend to any business, especially with the free introduction trial period for you to try. Would be great if there was a service, where you can hire a BOLD expert to help companies increase their subscription numbers.
Thank you so much for your kind review - and your suggestion! Something to think about for sure!
Jan. 22, 2024
Love BOLD! Easy app to install and get started on. Easy to also navigate and manage.
Jan. 22, 2024
Upside: Very easy to use and navigate. Downside: US app so support is only available after UK hours. Would be much better if support was available during GMT.
Jan. 20, 2024
Very useful for monthly subscription on books.
Using app
About 3 years
Total reviews
2
Average rating
5.0
We just love to hear you are finding Bold Subscriptions so useful for your business - this truly makes our day! Thank you so much for writing in with your kind review!
Jan. 19, 2024
I like that I am able to do subscriptions and that my customers are able to manage their subscriptions on their end. I do find the following things frustrating and clunky about Bold at this time: -For some reason, the app suddenly started allow people to subscribe with local pickup as their shipping option. Although a few people have done so (I would not have allowed this if I knew), I am not able to make any changes to their account in Bold without putting a shipping address in. -Why aren't there short term gift subscriptions? I shouldn't have to pay for another app for this.
We truly appreciate you taking the time to write in with your feedback. This is extremely useful to our team and we will certainly consider how things like this can be handled better in the future! Our team is currently working on many new features that may satisfy your wishes! Stay tuned! Thanks so much again for writing in!
Jan. 18, 2024
Great product - really helped my business and customers. Lost without it :)
Jan. 18, 2024
Bold is the heart of our business. So thankful for a subscription app that works so well with Shopify and our e commerce business
We love to hear this! We put our heart into Bold Subscriptions too! Thanks so much for your kind review. Words like your truly motivate to keep improving and building useful features for our merchants!
Jan. 18, 2024
Jan. 18, 2024
The app has been a great and easy-to-use tool to manage our subscriptions. It has saved us a lot of time and money by automating all the processase related to subscription management.
Your review makes our day! We are just thrilled to hear that you are finding Bold Subscriptions so easy to use. Thank you for choosing Bold!
Jan. 15, 2024
The back-end management for subscriptions is wonderful. Anytime there are issues the BOLD team is quick to respond and resolve.
We are so glad to hear you are so happy with Bold Subscriptions! Our team is always happy to help you grow your subscription business. Thanks so much for your kind review!
Jan. 15, 2024
It's mostly good but the customer can't always adapt their subscription pattern that easily. From the business side, it is straightforward and we can change things when customers ask and also add varying subscription dates/skip.
Thanks for your review! We appreciate you taking the time to write in with your feedback. Our team continues to work to improve Bold Subscriptions everyday, so feedback such as yours is extremely useful to us. Thanks again for choosing Bold!
Jan. 13, 2024
We hate the new Bold app - we signed up originally with the old one. The new Bold has less flexibility to update our customers information and is more difficult to generate reports. The customer service is inconsistent and emails appear to be answered by bots rather than humans. Overall - if I had the time to find a different app for renewing subscriptions, I would use it. I just don't have time right now.
We are terribly sorry to hear you are disappointed with the app. We truly take this to heart and hope to turn this around for you. Bold Subscriptions is being actively developed every day with many new features coming soon! We hope that you will see the value once again soon!
Jan. 12, 2024
This is a great subscription manager! I've found it to be very useful, reliable, and the help section is user friendly and I'm really happy I made this choice. I wish other platforms were as easy to use as BOLD!
Thanks so much for taking the time to write in with your wonderful review. We are thrilled to hear you are finding it so easy to use! We are so happy you made the choice to grow with Bold too!
Jan. 12, 2024
Wonderful and helpful customer service!!! Love this app and recommend it to other small businesses constantly!
We are so happy to hear you are loving Bold Subscriptions. Thanks so much for taking the time to write in about your experience - our support team will love it too! Thanks for choosing Bold!