BOLD Subscriptions
Top Subscription App for Shopify | Maximize Every Subscriber
Rating
4.3
feedback
392
chart
#1,312
All reviews
Rating Breakdown
Review RSS Feed
March 8, 2023
Excellent support. Brysen from the support team was quick, helpful and responsive. So far, a great app to work with.
Thank you for the kind review! We are so happy that Brysen was there to help you. Thank you for choosing Bold!
Jan. 25, 2023
We are new to Bold Subscriptions and Chintak was really helpful when it came to a problem we had installing the app on our store. Very positive first support request.
Thanks so much for writing in about your experience. This is the kind of feedback that we love to hear! Our team is always happy to help out whenever needed. Thanks for choosing Bold!
Oct. 18, 2022
Mohammed was extremely helpful in setting this up for me and it looks great and works well! I am really happy with it!
Reviews like yours make our day—thank you for taking the time to write in! We are always here to support you with anything you need. Thank you for choosing Bold!
Aug. 9, 2022
The live chat option with the Bold team is amazing. I needed help with changing something on our website for some time, and thanks to Kelsey my problem is no more. She was efficient, polite and able to direct me so well. So thank you Kelsey!
Thank you for your kind review! We are so happy to hear that you were able to get the support you needed with Kelsey. Thank you for choosing Bold!
July 8, 2022
Had some issues launching Bold but the team was amazing. BIG shout out to CHINTAK-superstar support!
Thank you for your review! The team is always happy to assist with roadblocks that come up. Thanks for choosing Bold!
July 7, 2022
App is great! I'm leaving a review because customer service is the best here. They take care of you even if you are cancelling (not utilizing the features right now but will in the future). Also, Bold is the only solid app I have found for recurring subscriptions. It's complicated to create recurring orders and they handle everything for you and make it simple.
June 20, 2022
I have issues every once in a while, but the support is great and issues never go unresolved. If you are lucky enough to chat with Esha, you'll know you are in good hands!
Feb. 14, 2023
Customer service with Chaysen was top notch - very knowledgeable and solved my issues quickly and completely - Bold support makes this a great add-on for Shopify. - - Mohammed was also GREAT - very knowledgeable
May 25, 2022
Customer service have been amazing whenever I need anything. The chat functionality to virtual meetings. You get what you pay for!
May 24, 2022
Amazing Team and Support Service. Bold Suscriptions Rock! Easy to install, and there is a lot of tutorials and information how to make a full set up.
May 6, 2022
We needed help integrating Bold Subscriptions into our AJAX cart. The support team's help and communication was excellent and they performed the integration quickly.
March 28, 2022
Kelsey was so wonderful and knowledgeable with customer service when we had an issue. She was amazing!!!
Thanks for your review! We are just so happy that Kelsey was there to help you out. Thanks again for choosing Bold!
March 4, 2022
The support on this app is outstanding! Shoutout to Kelsey for helping with my urgent, last minute client request.
Appreciate the kind words. The team is always happy to assist. We will be sure to pass along the kudos to Kelsey! Thank you for choosing Bold.
March 4, 2022
Great app - this works really well for our store. I just wish there was a way to only require customers making subscriptions to create an account (i.e. not every customer).
Thank you for your review and feedback! While Shopify customer accounts do not have this option at this time, we recommend to enable the “Subscription Created” email within Bold Subscriptions. These emails are customizable and can be used to direct customers to create an account once they purchase a subscription. Hope this helps! Thanks again for choosing Bold!
Feb. 24, 2022
Hello there, Thanks a lot for helping me to install the app on my shopify store i really do appreciate it!
Thank you for your review. We are always happy to help. Thank you for choosing Bold!
Feb. 14, 2022
Bold has been great to work with! Fast and friendly customer service. My associate Kelsey was able to fix a problem that would have taken me days to fix.
Thank you for the kind review! We are so happy that Kelsey was there to help you. Thank you for choosing Bold!
Jan. 31, 2022
Great app and better customer service. Kelsey was a huge help and provided a detailed and clear explanation for how to solve our issue. Thanks!
We are so happy to hear you are enjoying our app and our customer service. We will be sure to pass along your kind words to Kelsey as well. We are always happy to help! Thanks for choosing Bold!
Jan. 29, 2022
Great Cstomer Service ,Always happy to Help Just Changed My Theme i had a few problems but once again this was sorted by the Team. Thanks Mark
I am so glad we could help exactly when you needed it. That is what we are here for. Reviews like your make our day! Thank you for choosing Bold!
Jan. 20, 2022
We have been using Bold Subscriptions for a few years now and it has been great for our needs! The support/customer service team is always so fast to help when we've had issues. Kelsey, Colton, and Abhishek has been so great and are so quick to respond.
Thank you so much for the review! We are so happy to hear things are working for you exactly as you need. I will be sure to pass along your kind words to the team! Thanks for choosing Bold!
Jan. 19, 2022
The subscriptions widget on product pages looks very nice and the system works well. The only issue I have is that customers cannot pick shipping method themselves, but that's apparently a Shopify limitation.. The Bold customer service is really helpful, especially Nikhil did a good job with a fast fix of an issue!
Thank you for the kind review. We are just so happy that Nikhil was there to help. Thank you for choosing Bold!