BOLD Subscriptions App
Best Shopify Subscriptions App, Subscription Sales and Mgmt
Rating
4.3
feedback
377
chart
#2,102
All reviews
Review RSS Feed
Jan. 11, 2024
Everything works like clockwork, and the UI is easy to use.
Thank you for your kind review! We look forward to seeing your growth with Bold Subscriptions! Cheers!
Jan. 9, 2024
Best subscription app I have found! Super easy to install and any slight user errors on my part the Krupa from their customer service team was able to help me asap!
Thanks so much for your wonderful review! We are so glad you are finding the app easy to use and that Krupa was able to help you so efficiently! Thanks for choosing Bold!
Jan. 15, 2024
Super customer support, really enjoy the app for our subscribers. Still in the process of migrating legacy subscribers from our old platform, but so far the Bold app and the support we've experienced has been great. Shout out to Krupa!
Dec. 28, 2023
We worked with Krupa from their Support Team and he was efficient and resolved our concern quickly. Highly recommend!
Thanks for the great review! We are glad to hear that Krupa was able to resolve your concerns in a quick turnaround. Thanks for choosing Bold!
Nov. 22, 2023
Krupa was a big help! Thanks so much!
Thanks for your kind review. We'll be sure to pass along your kind words to Krupa! Cheers!
Nov. 15, 2023
Staff was super helpful when I had an issue. Thanks Krupa!
We are so glad you had such helpful assistance from Krupa. We are always here for you! Thanks for your kind review and thanks for choosing Bold!
Nov. 14, 2023
Really appreciate the customer service at Bold. Krupa is my problem solver and does that very well. The app itself has some significant gaps in user friendliness, but I'm giving it 5 stars because it's robust and has a can-do attitude. Hopefully the UX issues will be sorted along the way.
We are so happy to hear of your positive experience with Krupa! We'll be sure to pass along your kind words. Thanks for taking the time to write in. We also feel we have a can-do attitude! Stay tuned for more developments and improvements coming in Bold Subscriptions. We are working hard to bring you the best experience possible!
Nov. 3, 2023
The transition to V1 to V2 was great thanks to Cody and Krupa. Looking forward to seeing how the new version works for my business!
We are so glad to read of your positive migration experience, thanks so much for writing in with your wonderful review! We'll be sure to pass along your kind words to our migration team. Thanks for choosing Bold!
Nov. 1, 2023
I switched to Bold from Recharge because I was having so many issues and their customer service is like non-existent, they are very bad at it. But I'm happy that at Bold, customer service team is great, they are always fast to help and resolve our issues, shout out to Kupra for always being fast to help. I'm happy I decided to switch.
Thank you so much for taking the time to write in about your experience! We are just thrilled to hear about your positive experience with our support team and Bold Subscriptions. We are so glad you switched to Bold as well!
Oct. 24, 2023
Bold has helped us add subscription functionality to our site and are super helpful in any support issue that we have - from installation to customer issues. Recently, Chandan helped us navigate a customer support issue where the customers' profile was missing a bit of info that was preventing us from swapping their product. They helped us solve the problem quickly! Thanks Chandan!
We are so glad to hear that you are enjoying our app and Chandan was able to provide you with such quick and helpful support. Our specialists are always happy to help! Thanks so much for your kind review!
Sept. 15, 2023
Gran apoyo para arrancar con nuestro programa de subscripciones! Gracias! dogsfortheearth.com
¡Gracias por su amable reseña y gracias por elegir Bold!
Sept. 13, 2023
Krupa provided speedy and thorough customer service when I had an issue caused by some website changes I made! Very pleased with this interaction.
We are so glad to read of your wonderful support experience! Your review really makes our day. We will be sure to pass along your kind words to our specialist, Krupa. Thanks for choosing Bold!
June 27, 2023
The app has been great! I had one small issue and Esha was super helpful and fast getting everything fixed!
We are so happy to hear you are enjoying Bold Subscriptions! The team is always happy to assist with roadblocks that come up. We'll be sure to pass along your kind words to Esha. Thanks for choosing Bold!
June 20, 2023
After updating our software we had a few issues pop up, as expected. Thanks Chintak for quickly responding to my support request!
Thank you for your kind review. We are glad to hear you received such excellent support from Chintak. We are always here to help! Thanks for choosing Bold!
June 19, 2023
I have had issues with the app, but the last two times I have reached out to the support people and both times I was helped by Chintak who was very helpful and courteous. I appreciate the time and the patience and appreciate getting the issue resolved. Thank you!
We are so happy to hear Chintak was able to give you the support you needed. Reviews like this make our day! Thanks for writing in, and thanks for choosing Bold!
June 12, 2023
Irfan helped me quickly and succinctly. Bold keeps rolling out some good things that help make subscription items easier and easier to offer customers.
Thank you for your wonderful review! Our team is working hard to continuously develop new features needed by our merchants. We are so glad that you are finding them useful! We will be sure to pass along your kind words to our outstanding specialist, Irfan. Thanks for choosing Bold!
July 5, 2023
The Team at BOLD has always been easy to work with and quick to fix any issues. Esha and CJ did a terrific job helping with the upgrade and necessary changes. Thank you! Great customer service.
We are just thrilled to read your glowing review about our support. This is exactly what we strive to offer! We will be sure to pass along your kind words to our support team. Thanks for choosing Bold!
May 31, 2023
I have been using the subscription for over a year and it has worked well. I have chatted with support and they are quick to answer questions and find solutions.
Thank you for your kind review! We are just so glad to hear that Bold is working well for you. Our support team is always happy to help you whenever questions come up. Thanks for choosing Bold!