BOLD Subscriptions
Top Subscription App for Shopify | Maximize Every Subscriber
Rating
4.2
feedback
424
chart
#1,505
All reviews
Rating Breakdown
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Oct. 15, 2021
Always excellent customer service. I've worked with Kelsey a few times and she has always been very helpful. Love the subscription app. Functions exactly as needed.
Thanks for the review. We are are so happy you love the app!
Oct. 13, 2021
Awesome product and customer service, they are fast and reliable awesome that we have companies like them. that take care of the customers!
Thank you kindly for the review. We are so happy that you were taken care of and that we were able to help. Thanks for choosing Bold.
Oct. 13, 2021
Worked with Kelsey today to help set up a subscription for my winery. Great service very easy to understand the set up and answers from her. Keep up the good work! Got a little bit of stuff to get through but I've got all the tools I need. Bill Gunn Owner William Gunn Wines, LLC
Thank you for your review. So glad that Kelsey was there to help you get subscriptions set up. Thank you for choosing Bold!
Oct. 13, 2021
Very happy with Bold Subscriptions. The team are so friendly and always available to lend a helping hand.
Thank you kindly for your review. We are always happy help in anyway way we can!
Oct. 4, 2021
I recently installed this app in our new store, setup was easy. However, during the manual installation, I ran into some trouble. I hit up the support chat and Nir was able to quickly fix it. Thank you, Nir!
Thank you for your review. We are so happy that Nir was there to help you!
Oct. 1, 2021
I used this app for my subscription based business and so far Its great. Customer service is very helpful and goes beyond what's expected. Thank you Kelsey, appreciate your help.
Thank you for the review. We are so happy that Kelsey and the team were there to provide you with the service you needed!
Sept. 30, 2021
Great customer service support! Any issues they are happy to help us solve it with timely responses
It makes us so happy to hear that we were able to you solve your issues. Thank you for the review!
Sept. 30, 2021
Great customer service. Live chat for instant help is a real big deal! Thank Kelsey for the detailed explanations!
Thank you for the review. So glad Kelsey was there to provide you with the support you needed!
Sept. 30, 2021
Bold is amazing! There really isn't any other game in town to be honest, and we've tried ALL of them. Their support is stellar as well. This is what you want if you're going to offer SUBs in any way.
Thank you so much for the kind review! We are so happy that you are enjoying our apps. Thank you for choosing Bold!
Sept. 27, 2021
Good app. Customer service is superb. Gursharandeep went above and beyond helping us. Our only gripe was that it does slow the loading speed somewhat, but that's inevitable with almost any app.
Thank you for your review. We are happy that the support team was there to help and especially Gursharandeep! We are always working on app improvements and really appreciate the feedback.
Sept. 27, 2021
The app works as should. Spoke with Nir staff helped me get the issue resolved quickly and put a lot of heart into getting the query resolved!
Thank you for your review. We are so happy that Nir was there to help you resolve any issues you were having. Thank you for choosing Bold!
Sept. 26, 2021
Awesome help from the suppor teamt that will go into your store and fix any issues. Pretty happy so far.
Thank you for your kind review! We are so happy that you are liking the app and that we were able to help you. Thanks for choosing Bold.
Sept. 23, 2021
The app works great and customer support (especially Kelsey) did a great job helping me when I needed it. 10/10 would recommend! :)
Thanks for the review! Kudos have been passed forward to Kelsey.
Sept. 22, 2021
Great service by Nir, who got my installation going so i could actually see how this would perform on a particular theme and then started right away to edit my installed theme... Can't wait to use this software with OneHappyCoffee.com
Sept. 22, 2021
As a small business we've really been pleased with Bold. It's especially helpful to have direct assistance to developers/technicians when something goes wrong (or just needs adjusting). Shout out to Jericho (a real live human) who responded in record time and with great solutions.
Thanks for the review! Happy to hear Jericho was able to help you find a solution. Reach out any time, we're always happy to help.
Oct. 7, 2021
I was originally recommended this app by Shopify Support, and honestly, it's been the best decision I've made. Their app works without hiccups, although I would advise checking everything before going live. I need to give a special mention to Gagandeep from their support staff, I have talked with her on repeated occasions mostly for small things, but when we needed to migrate our store to a more robust template. She expedited a support request to have the app manually installed on our new site. I would highly recommend this app if you plan on selling subscription products on your store, functionality, internal reports, and ease of order and subscription management is unparallel. Again I need to reiterate that thir support staff is amazing, Gagandeep has proved on repeated ocassions how much they care about their clients, and by extension mine as well. Today I had the oportunity to chat with Kelsey how went above and beyond for me and my problem, special kuddos to her as well as Gursharandeep from Tier 2 Support. Honestly you can't go wrong with Bold
Very happy to hear you gave us a try on Shopify's recommendation. Happy to hear that Gagandeep was helpful, kudos have been passed along. Thanks for choosing Bold.
Sept. 21, 2021
Kelsey from the customer service chat was so helpful and answered my questions, sending me onto next steps for a solution. Thank you Kelsey!
Appreciate the kind words. Praise has been passed along to Kelsey. Thanks for choosing Bold.
Sept. 21, 2021
So far I am very impressed with the plugin and the support that is offered is great at helping along the way with any functionality bugs. Both Nirav and Guri have been very helpful and quick to react to my support tickets and getting the issues dealt with quickly.
Thanks for the review. Kudos have been passed to Nirav, and Guri.
Sept. 16, 2021
Kelsey & Gaurav were very helpful and provided insight into why my customer had a duplicate order. Kelsey had a bright attitude and when they didn't know something, they were willing to figure it out so the issue was resolved. Thanks so much!
Thank you for the review. We are so happy that Kelsey and Guarav were both there to help you resolve your issues. Thank you for choosing Bold!
Sept. 14, 2021
Kelsey provided great customer service and support and fixed the issue that I was struggling with. Thank you!
Thank you for the review. We are so happy that Kelsey provided you with the support you needed to fix the issues you were experiencing. Thank you for choosing Bold!