All reviews

Rating Breakdown

  • 5
    97% (1,570 ratings)
  • 4
    1% (22 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 98% (1,573)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 25, 2025

Very good tool. The support is excellent and helps you where they can. Especially Hazel was a pleasure to deal with and helped in every aspect.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello EctoCare, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

June 24, 2025

Their customer service has been friendly, responsive, and always willing to help with any questions. They truly care about their customers, and that makes all the difference.

Using app

3 months

Total reviews

5

Average rating

4.6

Developer Reply

Hello Guelaguetza Designs, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

June 24, 2025

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello Vintage Recipes - By Pushpa Joisher - Necessarily Luxurious, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

June 23, 2025

I’ve been very satisfied with this app’s features so far. Thank you to the team for your attentive and friendly responses to my various questions — especially Sienna ^^

Store

My Store

Using app

19 days

5 / 5 Share

June 23, 2025

The BON team is amazing! As a new business, I began building my online store on Shopify with absolutely no knowledge or experience. Among the various apps I considered introducing, I chose BON Loyalty. Because I lacked even the most basic understanding that most people have, I often found myself struggling with various settings. During those times, Sienna kindly and patiently explained everything to me in a way that even a complete beginner like myself could understand. Her cheerful and friendly support also gave me encouragement when I felt overwhelmed by unfamiliar tasks, and I truly felt supported mentally as well. Furthermore, seeing how quickly and thoroughly the team responded—investigating the causes of issues, providing solutions, and presenting easy-to-understand resources with images—made me realize how competent the whole team is. I believe I was able to successfully open my store this month thanks to all of you. I am truly grateful. Thank you so much for supporting an inexperienced Japanese beginner like me. I look forward to continuing to use your app and working with you in the future!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello YUKI TRADING Online, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

June 23, 2025

Brilliant app and incredibly friendly and supportive staff. Our customers find the user experience easy and intuitive. Mila in particular has been incredibly helpful and nothing has been too much to ask! Would recommend!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello The Pets Larder, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

June 23, 2025

excellent service , thank you Cara

Using app

1 day

Total reviews

4

Average rating

5.0

Developer Reply

Hello Twisted Media, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

June 21, 2025

great app and jean is awesome!

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Hello IMPOSSIBREW®, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

June 21, 2025

Very responsive service, a big thank you to Mila

Using app

3 days

Total reviews

5

Average rating

5.0

Developer Reply

Hello Graindecafe, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

June 20, 2025

GREAT APP AND GREAT ASSISTANCE BY Courtney

Store

+boost

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Hello +boost, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

June 19, 2025

I had a great experience with the customer service Sienna who assisted me. She was incredibly helpful, patient, and knowledgeable in answering all my questions. Her friendly attitude and clear communication made the entire process smooth and stress-free. I truly appreciate her support and professionalism. Thank you for the excellent service!

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello BUBS & SPROUTS, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

June 19, 2025

Using app

6 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello myRapunzel, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

June 19, 2025

Great customer service. Very fast and always ready to help. Sienna was great!

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

Hello Stream2Sea Global, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

June 19, 2025

The customer support is efficient and helpful. Using the app has also been a smooth process. I was assigned to Hazel and she was very cheerful and prompt in her responses!

Using app

2 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello Gatherers' Tavern, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

June 21, 2025

Hazel helped me set up and get going. I needed some custom items as well and she was able to get me in touch with devs Small update: They again helped me today set up my VIP Tiers. There were a few syncing issues, so they are fixing those quickly. They are also building me a custom VIP experiance, Customer service is out of the world. When you have an app and can contact CS 24 hours a day, that is a HUGE bonus

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello Paladin Cards, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

June 18, 2025

I've been working with Mila and Cara on helping me to set up this app, they were amazing! So fast at responding and professional. Thank you so much! I love this app.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello P39 Apothecary & Gifts, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

June 18, 2025

Thanks Sienna for helping us setting up the app!

Using app

About 1 hour

Total reviews

13

Average rating

5.0

Developer Reply

Hello La Canilla, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

June 16, 2025

Easy set-up and customer service is helpful!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello ShopTake15, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

June 16, 2025

I got support from Maandy – super fast replies and excellent customer service. Everything was sorted out within minutes.

Using app

1 day

Total reviews

7

Average rating

5.0

Developer Reply

Hello HerzenGlanz, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

June 16, 2025

Hazel was amazing—very professional and quick to respond. She made solving my issue so easy!

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello Edctitan, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!