All reviews

Rating Breakdown

  • 5
    97% (1,570 ratings)
  • 4
    1% (22 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 98% (1,573)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 8, 2025

Mia was pleasant, fast and efficient. Great service :)

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello Feather And Stone Boutique, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

July 8, 2025

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello Shop Miss A, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

July 7, 2025

Cara was amazing! Went above and beyond answering questions, getting to the root of the problem (which was actually not a problem with the app) and crafting a personalized how-to video for our customers. Ended up making me happy I had the problem so that I could get such a wonderful video to help customers with!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello Naturopathic Dermatology, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

July 7, 2025

Lo mejor de la aplicación es sin duda el soporte. Siempre contesta rápido y acaban solucionando todo! He tratado con varias personas: Maandy, Sienna y Hazel y todas son encantadoras. Sin duda merece la pena.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

¡Hola Sascha Fitness España! ¡Muchísimas gracias por tomarte el tiempo de dejarnos una maravillosa reseña de 5 estrellas! 🌟 Si en algún momento necesitas ayuda o tienes alguna pregunta, no dudes en ponerte en contacto con nosotros. Puedes chatear directamente con nosotros a través de nuestro sitio web o escribirnos a [email protected]. ¡Estamos aquí para ayudarte en lo que necesites!

5 / 5 Share

July 6, 2025

Very good loyalty app with a good pricing model compared to other apps available. Exceptional customer service from Hazel. We had a small problem and she fixed it right away.

Using app

2 days

Total reviews

6

Average rating

5.0

Developer Reply

Hello pakopako, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

July 5, 2025

The support is great and Sienna answered all of my questions

Using app

About 17 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello YourESim, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

July 4, 2025

I love how the widget blends with my store's branding — it's clean, elegant and works perfectly. The support team has been so kind, responsive and helpful every step of the way. Thank you BON team!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Funny Lovely Gifts by Crafter Guru, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

July 3, 2025

Great app, with great support from Hazel!

Using app

About 6 hours

Total reviews

10

Average rating

5.0

Developer Reply

Hello HAIRMONY, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

July 2, 2025

Great app, easy to use, and the support is top notch. We had a glitch and Sienna had us back up and running within 15 minutes. She made it easy without creating more work on our end. 5 star service!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hello MythologieCandles, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

July 1, 2025

What a great app! The customer service rep Sienna helped me with everything!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2025

Love the service. polite and quick to respond. Always available.

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello NeceSera, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

June 30, 2025

top support réactif et aide solide @sienna est top

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Bonjour Nellcréations, Un grand merci d’avoir pris le temps de nous laisser un si bel avis 5 étoiles ! 🌟 Si vous avez besoin d’aide ou si vous avez la moindre question, n’hésitez surtout pas à nous contacter. Vous pouvez discuter directement avec nous via notre site web ou nous envoyer un e-mail à l’adresse suivante: [email protected]. Nous sommes là pour vous aider, quoi qu’il arrive!

5 / 5 Share

June 27, 2025

Thanks Hazel for handling our questions. The Bon Loyalty app seems to look very customer friendly. Looking forward working with you.

Using app

2 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello Sienna Goodies, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

June 27, 2025

Sienna m'a aidé à l'intégration de l'application et a répondu à toutes mes questions. Merci encore !

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Bonjour Petit coeur salé, Un grand merci d’avoir pris le temps de nous laisser un si bel avis 5 étoiles ! 🌟 Si vous avez besoin d’aide ou si vous avez la moindre question, n’hésitez surtout pas à nous contacter. Vous pouvez discuter directement avec nous via notre site web ou nous envoyer un e-mail à l’adresse suivante: [email protected]. Nous sommes là pour vous aider, quoi qu’il arrive!

5 / 5 Share

June 26, 2025

BON Loyalty has been an amazing addition to my store! The app is easy to use, packed with useful features, and the customer support is truly outstanding. I had a few setup questions and small issues – the team responded quickly, kindly, and solved everything right away. Super smooth experience from start to finish. Everything works exactly as expected, and I love how customizable the loyalty and referral features are. Highly recommended for a clean, effective, and reliable loyalty program for your customers.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hello Oriental-Style, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

June 26, 2025

Great customer service and the best platform for loyalty programs when youre starting out :)

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello TRÈS BON, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

June 26, 2025

Excellent Support & Smooth Migration BON Loyalty has been amazing so far! The platform is easy to use, visually clean, and packed with all the features we needed to replace Smile.io — and at a better price. But what really stood out was the support. Sienna was absolutely fantastic throughout the whole process: super responsive, friendly, and efficient. She helped us import points for hundreds of customers quickly and smoothly. Her help made the whole experience stress-free! Highly recommended — both the app and the support behind it. Thanks, Sienna!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hello Farma Dorsch, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

June 26, 2025

Hazel helped me a lot to solve many problems starting from installation to using the application. Currently I am trying this application with the free version first, hopefully it will give a lot of positive responses and I will upgrade to the paid version. Thanks Hazel for your support

Using app

About 2 hours

Total reviews

8

Average rating

3.5

Developer Reply

Hello Persebaya Store, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

June 25, 2025

Happy with the service I have received from the BON team.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello Purple Beauty Supplies, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

June 25, 2025

Solid loyalty app with exceptional support! We’ve recently launched our customer loyalty programme using BON and have been impressed with how easy the setup was. The app offers good functionality, even on the Growth plan, including custom branding, VIP tiers, and referral rewards. What really sets BON apart is the incredible customer support. Hazel, Sienna, Courtney, Chloe, Mila and the rest of the team were consistently helpful, proactive and open to feedback throughout the setup. Even when I had very specific requests (like changing SEO tags and editing reward labels) the dev team responded quickly and actioned everything exactly as needed. It’s rare to find an app team so genuinely enthusiastic and supportive. Overall, a reliable loyalty app with excellent support and useful features. Would recommend. Hannah, Lily & Loaf

Using app

8 days

Total reviews

13

Average rating

5.0

Developer Reply

Hello Lily & Loaf, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!