BON Loyalty Program & Rewards
Customer loyalty points & rewards program, VIP tier, referrals
Rating
5.0
feedback
1,763
chart
#384
All reviews
Review RSS Feed
Nov. 3, 2025
We’ve been using this app for a while and are really impressed with both the functionality and the support team behind it. They always respond promptly and go the extra mile to solve every issue we face. It’s rare to find such responsive and dedicated support — truly appreciate their help in keeping everything running smoothly. Highly recommended!
Store
Begin™
Using app
11 months
Hello Begin™, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Oct. 31, 2025
Great app, easy translation tools, great support, especially valuable that this a human being on the other side instead of stupid AI. My special thanks to Aster!
Store
ELIXIR777
Using app
About 10 hours
Hello ELIXIR777, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Oct. 31, 2025
Had minor issue - Aster and Andy quickly resolved the issue.
Store
Hit
Using app
About 1 year
Hello Hit, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Oct. 31, 2025
Hazel assisted me with my concern and was incredibly bubbly and friendly! I really appreciated her excellent service—thank you so much!
Hello Sweetest Moments Singapore, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Oct. 30, 2025
This app is fantastic — packed with powerful features and backed by an incredibly supportive team. A special shout-out to Haze, whose kindness and assistance made all the difference. Highly recommended Thanks
Hello Packmate Grreen LLP, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Oct. 29, 2025
The customer service was absolutely amazing! Dannie was super nice and patient, really listened to my situation, and solved everything perfectly. You can tell the company genuinely cares about its customers. Still in the testing phase, but if all goes well, I’ll definitely stick with BON for sure. Thanks so much!
Hello 歯科モール, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Oct. 28, 2025
Hello AKIBA PASS SHOP, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Oct. 28, 2025
Kian was a great help today, where it wasn't working on my end he fixed it all on his. He was polite and patient. For something virtual it very much felt like he was right there helping along the way.
Hello Bath Soft Cheese, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Oct. 27, 2025
Great customer service! Hazel!
Hello G'Verde Collective, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Oct. 26, 2025
Merci à l'assistance en ligne, super dispo, et super compétents ! un grand merci à Aster !
Bonjour Le Polymorphe, Merci infiniment d'avoir pris le temps de nous laisser un si bel avis 5 étoiles! Si vous avez besoin d'aide ou si vous avez des questions, n'hésitez pas à nous contacter. Vous pouvez discuter avec nous directement via notre site web ou nous envoyer un courriel à [email protected]. Nous sommes là pour vous aider!
Oct. 25, 2025
A great loyalty app - great value for money. Support is excellent - even answered on the weekend, which was a nice surprise
Hello Aleemahs, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Oct. 24, 2025
The BON Loyalty Program and Rewards app is intuitive and easy to use. Special thanks to Hazel from live chat for her excellent and professional assistance — she made the process smooth and efficient. At the moment, I’m waiting for the option to change the default phone number prefix from the US to Germany. Asking customers to scroll through 100+ countries to select theirs creates unnecessary friction, and many might leave the default US prefix and simply type their number after it — resulting in contact data that has little or no value for the store.
Hello TETO Temporäre Tattoos, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Oct. 24, 2025
It's rare to find an APP with 5.0 ratings anywhere! I've experienced it now having just migrated from Smile.io to Bon loyalty app. Kian was super helpful in answering all my questions via chat and email. The BON support team is spontaneous to respond and transitioned from one agent to another seamlessly during my migration process. Even when I accidentally closed my chat window, I was back with Kian within one minute after connecting with a different agent. I'm looking forward to using BON Loyalty program and trusting that my 38K customers will have similar and rewarding experiences!
Hello Churchill's Fine Teas, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Oct. 24, 2025
So far the team is very responsive - and most important is that they really know their stuff. Especially "Kian" from customer support and also "Hazel". We upgraded to the basic plan recently and learning how to get the best out of it step by step. Good luck to the whole team!
Hello Innovo Labs, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Oct. 23, 2025
Great APP and Hazel is so kind!!!!!!!!!
Hello Zuluzenith, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Oct. 23, 2025
I just downloaded the app and have started exploring. The app seems like it will work perfect for our store. Hazel has been amazing in helping us convert from our previous rewards program. From transferring customer points, to setting up branded emails. If I could give 6 stars I would. Thank you!!
Hello The Sports Shaq, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Oct. 21, 2025
I highly recommend BON Loyalty! Hazel was amazing at her training, behind the scenes help, and dedication to make our tricky migration from another platform. She worked hard to make sure everything was done in a timely manner, and explained things to have it make sense as a new user! I look forward to digging into the customization and personalization we have with BON!
Hello Tools 4 Teaching, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Oct. 20, 2025
We had no experience with different loyalty programs apps, but BON seemed good enough with their features and options for multiple languages. Pricing is also on par with different apps so you can make a cautious investment. What we also got was great customer service and I have to give big thanks to their support and dev team. They handled most of our problems with ease. Keep up the good work!
Hello AARNI, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Oct. 17, 2025
Hello CzipLee Retail, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Oct. 16, 2025
Great customer service, really helpful and supportive. Would recommend.
Hello Borro, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!