All reviews

Rating Breakdown

  • 5
    98% (1,694 ratings)
  • 4
    1% (21 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 97% (1,686)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 15, 2025

A great tool for businesses of any size! Beyond the features, what really stands out is their exceptional customer support—one of the great experiences we’ve had with any review app on Shopify. Hazel went above and beyond to help us import our existing data and fine-tune the design so everything matched our brand perfectly. Highly recommend!

Store

Laduora

Using app

About 21 hours

Total reviews

10

Average rating

5.0

Developer Reply

Hello Laduora, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Oct. 15, 2025

Aster in customer support was very helpful.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Just CBD Store, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Oct. 14, 2025

The support team is fantastic and did their best to ensure a successful migration to their platform. Aster and Cara were extremely prompt with their responeses.

Using app

About 2 months

Total reviews

2

Average rating

3.0

Developer Reply

Hello Colorful Cute, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Oct. 14, 2025

Hazel has been a great help!

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello Paige's Crochet, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Oct. 14, 2025

Amazing as usual - Exceptional support and onboarding team, with flexibility to branding and customise.

Store

MNQA

Using app

6 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello MNQA, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Oct. 14, 2025

Hazel is extremely helpful in catering to our needs! We used Bon Loyalty for our previous store, where it worked very well, so we chose to use it again for this new store. It works smoothly for both online and offline orders.

Store

Petizen

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Petizen, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Oct. 13, 2025

Amazing customer service!!

Using app

18 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello Azalea Lane Boutique, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Oct. 13, 2025

Mijn ervaring met Kian en Aster is zeer positief. Ik kom er wel achter dat bij bepaalde noodzakelijke instellingen ik ineens meer moet gaan betalen. Voor de rest is de service zeer goed en heel vriendelijke mensen.

Using app

27 days

Total reviews

3

Average rating

5.0

Developer Reply

Hallo JANNA LOUISE AMSTERDAM®, Hartelijk dank dat je de tijd hebt genomen om ons zo’n geweldige 5-sterrenbeoordeling te geven! ✨ Als je ooit hulp nodig hebt of vragen hebt, aarzel dan niet om contact met ons op te nemen. Je kunt rechtstreeks met ons chatten via onze website of een e-mail sturen naar [email protected]. We staan altijd klaar om je op elke mogelijke manier te helpen!

5 / 5 Share

Oct. 13, 2025

Je viens de commencer à utiliser cet outil et il m'a l'air performant. A suivre.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Bonjour Violette & Rose, Un grand merci d’avoir pris le temps de nous laisser un si merveilleux avis 5 étoiles! ✨ Si vous avez besoin d’aide ou si vous avez la moindre question, n’hésitez pas à nous contacter. Vous pouvez discuter directement avec nous sur notre site web ou nous envoyer un e-mail à [email protected]. Nous sommes là pour vous aider de toutes les façons possibles!

5 / 5 Share

Oct. 13, 2025

Probably the best on-boarding meeting I've ever had, Hazel was structured but at the same time flexible and adjusted her prensentation so it fit our needs. Looking forward to get started with the app. Thanks!

Using app

About 1 hour

Total reviews

5

Average rating

4.6

Developer Reply

Hello Marina Miracle, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Oct. 12, 2025

Muy buena la atencion de soporte. Especialmente de Hazel, logramos lanzar perfectamente nuestro programa de referidos y estamos muy entusiasmados!!

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Hola FRUMIX - Delivery de Frutas y Verduras, ¡Muchas gracias por tomarte el tiempo de dejarnos una maravillosa reseña de 5 estrellas! ✨ Si alguna vez necesitas ayuda o tienes alguna pregunta, no dudes en ponerte en contacto con nosotros. Puedes chatear directamente con nosotros a través de nuestro sitio web o enviarnos un correo electrónico a [email protected]. ¡Estamos aquí para ayudarte en todo lo que podamos!

5 / 5 Share

Oct. 9, 2025

Très très belle expérience, les explication on été claire et simple vous m'avez beaucoup aider et répondu a toutes mes questions merci beaucoup :D

Using app

About 5 hours

Total reviews

2

Average rating

5.0

Developer Reply

Bonjour INSTITUT NATURE, Merci infiniment d’avoir pris le temps de nous laisser un si merveilleux avis 5 étoiles! Si vous avez besoin d’aide ou si vous avez la moindre question, n’hésitez pas à nous contacter. Vous pouvez discuter directement avec nous sur notre site web ou nous envoyer un e-mail à l’adresse : [email protected]. Nous sommes là pour vous aider de toutes les façons possibles!

5 / 5 Share

Oct. 9, 2025

I only signed up today, but already their customer support has been excellent. Hazel was very quick to answer my questions! I'm very happy so far with the customisation and service. Thank you Hazel!

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello A Better, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Oct. 9, 2025

Even if the app requires some customisation to work well and some settings might be hard to find, Hazel's support has been great and helped us launch on a tight deadline.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello GENEVE 1989, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Oct. 9, 2025

客服服務很好,Hazel完美地協助我解決了問題!

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

嗨 eguchitoys, 非常感謝你撥空留下這麼棒的五星好評!⭐️ 如果之後有任何需要協助的地方,或是有任何問題,請隨時與我們聯繫。你可以直接透過我們的網站與我們即時聊天,或寄信至 [email protected] 。我們很樂意在任何方面協助你!

5 / 5 Share

Oct. 8, 2025

Dannie has been great so far and I'm sure they'll be there to help anytime I need it. Thanks.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hello Qognition, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Oct. 8, 2025

Excellent experience , The agent called Sienna supported me with all my inquiry's , Great work guys!

Store

PURAL

Using app

32 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hello PURAL, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Oct. 8, 2025

Hazel has been incredibly helpful! She always responds right away whenever I have a question or run into an issue. Her support is fast, professional, and truly caring. I really appreciate her dedication — she makes using this app such a smooth experience!

Store

MeePlus

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Hello MeePlus, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Oct. 6, 2025

Sienna was amazing from start to finish! I love this program and the quick and easy customer support

Using app

2 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello High Cotton Boutique, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Oct. 6, 2025

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello SKIN ACCORD, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!