All reviews

Rating Breakdown

  • 5
    97% (1,570 ratings)
  • 4
    1% (22 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 98% (1,573)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 8, 2025

We've just installed the app and needed some technical help with our DNS records to get it working. As this is not our expertise, it was great to deal with their customer service reps who were very helpful in guiding us along. Most recently Hazel and Rani gave a lot of their time to get us ready to launch. Very friendly. I know that if we have any other issues as we get used to the app, we can reach out and have a quick response.

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Fresh Suds Soapery, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Aug. 8, 2025

Amazing support, ever active and kindly helpful. Impressive how enthusiastically they communicate with any hand holding required.

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2025

Store

Verish

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Verish, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Aug. 7, 2025

Excelente app, tengo poco usandola pero la verdad desde un inicio Soporte me apoyó en todo momento con mis dudas y con la configuración!

Using app

20 days

Total reviews

7

Average rating

5.0

Developer Reply

Hola Malandra Jewelry, ¡Muchas gracias por tomarse el tiempo de dejarnos una maravillosa reseña de 5 estrellas! Si en algún momento necesita ayuda o tiene alguna pregunta, no dude en ponerse en contacto con nosotros. Puede chatear con nosotros directamente a través de nuestro sitio web o escribirnos a [email protected]. ¡Estamos aquí para ayudarle en todo lo que podamos!

5 / 5 Share

Aug. 7, 2025

Great modular functions, easy to use, I'd only make the wording of certain functions clearer to understand, but you get the hang of it quite fast. The support team (Maandy and Sienna in my case) is exceptional, they respond near-immediately and work with you on whatever obstacle you have

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2025

Hazel is the best assistant for this app! She is professional, quick, friendly, and helped me throughout the entire configuration process...

Using app

9 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 7, 2025

Great service when I needed it, easy to use. Only just installed it, but so far so good. Thanks Sienna and Rani.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello Juara Skincare Oceania, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Aug. 6, 2025

Very helpful to us! Thank you!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello Fleur-De-Lis Boutique, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Aug. 22, 2025

Muy buen servicio! la duda que tuve la solucionaron en segundos. La mejor atención por chat!!! Lo recomiendo mucho!

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2025

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Bakkafrost Shop, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Aug. 6, 2025

Great customer service! Maandy was really helpful with setting up my BON Loyalty account and settings.

Store

CORAZEO

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 5, 2025

Super easy and intuitive to set up and Sienna has been very helpful.

Using app

5 days

Total reviews

7

Average rating

5.0

Developer Reply

Hello Indagare Natural Beauty, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Aug. 5, 2025

This app is great and Worth it. Maandy from support was very helpful in setting things up. Good work guys.

Using app

10 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello Necavu Home, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Aug. 4, 2025

Hazel is the best, great customer service

Using app

20 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello Feisty Fuel, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Aug. 4, 2025

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Hello Luli Art Bijoux, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Aug. 4, 2025

We've had a great experience with Bon Loyalty so far. The platform is easy to set up. A special thanks to Maandy from support - incredibly helpful, quick to respond, and always friendly. Great support makes a big difference!

Using app

4 days

Total reviews

4

Average rating

4.8

Developer Reply

Hello SoundStoreXL, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Aug. 4, 2025

Help desk is extremely useful and gives prompt replies. Shoutout to Hazel, Maxxie who have been of great help all the time.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello (PH) The Paper Bunny, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Aug. 3, 2025

Mia was incredibly helpful! Their team is top tier, programs are affordable and I am incredibly happy. They saved me hours of arguing with chat gpt.

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 6, 2025

I had several questions about how BON Loyalty works, especially around the points rules and expiration. Sienna was incredibly patient, clear, and thorough in her explanations. She really took the time to make sure I understood everything. Support like this makes all the difference. Thank you so much!

Store

Soulmi

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Soulmi, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Aug. 1, 2025

The journey started with my experience with Sales Hazel, who was very passionate during the session and sold me the service. I am very happy with the app, its features, and especially the support team from BON—namely Lily, Sienna, and Kahi. The customisation request was a long process, but they were very patient and provided excellent customer service, eventually landing exactly where we wanted. I would definitely recommend it.

Using app

16 days

Total reviews

12

Average rating

4.3

Developer Reply

Hello Gym Plus, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!