BON Loyalty Program & Rewards
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Hazel from BON Loyalty was amazing—fast, clear, and very hands-on. She helped us configure point earning/redemption, referral settings, and sync points for past orders, and guided us through how BON works with Shopify customer accounts (including guest checkouts). Support was responsive and professional. Highly recommended!
Hi Percent Ashitaba, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Aunque solo hace 24horas que uso la aplicación estoy contenta
Hola Bego Fashion, ¡Muchas gracias por tomarte el tiempo de dejarnos una reseña tan maravillosa de 5 estrellas! Si en algún momento necesitas ayuda o tienes alguna pregunta, no dudes en ponerte en contacto con nosotros. Puedes chatear con nosotros directamente a través de nuestro sitio web o escribirnos a [email protected] . ¡Estamos aquí para ayudarte en todo lo que necesites!
Support is very helpful!
Hi 208 Custom Designs, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
This app makes running a loyalty program simple and effective. Sienna is very patient and resolves questions quickly. Premium app with premium support!
Hi Choced, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Sunny was fantastic! I cannot recall the last time I had such fast, thorough and helpful support. We are new to the program and very pleasantly surprised with how fast we have been able to launch because of their support.
Hi Bucks Bespokery, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Haley's customer service was great!
Hi Williams Athletics, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Dannie's patience was extraordinary, and their explanations understandable (even for me).
Hi Timeless Toys Chicago, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
so far so great :) thanks hazel. has been a great help overall!
Hi BALDYLOX VINTAGE, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Changed to 5 stars! I’m updating my review because this team is seriously determined to help. They reached out personally and fixed everything incredibly fast. Love the hustle and the great support!
Hi MAOMAO, We're truly grateful for the opportunity to serve you. 💖 Your feedback is incredibly valuable to us as it helps us understand how we can continually improve and provide you with the best possible experience. We're curious to know the aspects you consider crucial in determining a 5-star service. Was there something specific that you felt could have been improved? Your perspective will provide us with a clear direction to refine our app and service. Thank you once again for choosing us, and for your willingness to help us grow. 🙏 We've personally reached out to you via email, and look forward to hearing from you.
100/10 for Cara's customer support! Very thorough and patient.
Hi Sea-Run Fly & Tackle, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
The app is highly adaptable and integrates well with our needs. The functionality is flexible and easy to work with, and the customer support team has been outstanding — responsive, professional, and extremely helpful throughout the process. Overall, a great experience.
Hi COOLFLY, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
I asked BON to import 15,821 customer points. They said, “Give us a few minutes.” Reader, they were not lying. Points moved. No customers were emotionally disturbed. No notification emails detonated. Zero chaos. They even flagged 266 customers without emails like calm adults running a spreadsheet-based emergency room. Then there was Hazel. Hazel checked in. Hazel celebrated. Hazel politely requested a review with the enthusiasm of someone who just discovered emojis for the first time. Was I emotionally prepared for that level of commitment? No. Did I respect it? Deeply. Migration: smooth. Communication: fast. Energy: somewhere between SaaS professional and caffeinated golden retriever. Would I recommend BON? Yes.
Hi Noody Skincare, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
I truly appreciate the great support from the Bon Loyalty Program team. Special thanks to Natalie for the guidance, responsiveness, and continued support.
Hi M&M Couture, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Sehr kompetenter Support, der sehr schnell hilft. Sogar am Wochenende. Besonders Haley hat mir sehr schnell und zuverlässig geholfen.
Hallo The Minerals Sports, vielen Dank, dass du dir die Zeit genommen hast, uns eine so großartige 5-Sterne-Bewertung zu hinterlassen! Wenn du jemals Unterstützung benötigst oder Fragen hast, zögere bitte nicht, dich bei uns zu melden. Du kannst direkt über unsere Website mit uns chatten oder uns eine E-Mail an [email protected] schreiben. Wir sind jederzeit gerne für dich da und helfen dir weiter!
Haley has been very helpful; I appreciate this kind of support.
Hi Tuto Cuir, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Excellent, prompt and reliable support. Dannie was very helpful!
Hi VAPANADA, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
un'assistenza attenta, premurosa e puntuale... grazie dannie ed Ann
Ciao BroadwayRed, Grazie mille per aver dedicato del tempo a lasciarci una recensione così meravigliosa a 5 stelle! Se in qualsiasi momento avessi bisogno di assistenza o avessi domande, non esitare a contattarci. Puoi chattare direttamente con noi tramite il nostro sito web oppure scriverci all’indirizzo [email protected]. Siamo qui per aiutarti in ogni modo possibile!
I spoke with Hazel from support about importing my customer data. No complaints, we need more support like this, so friendly and efficient!
Hi Les Piplettes, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Great app. Easy to set up thanks to a simple interface. There are a lot of features, making possible to set up complex loyalty programs. The support is really kind and helpful which honestly is what matters the most!
Hi Alfaparf Milano NEW, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Hazel was sooo great helping me get set up and verify everything was running correctly. I haven’t used the program yet, but service is excellent!
Hi CHIBI.SHE, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
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