BON Loyalty Program & Rewards
All reviews
Kian is een held in helpen, als er wat loos is helpt die super!
Hallo Boeketje van Drosje, Hartelijk dank dat je de tijd hebt genomen om ons zo’n geweldige 5-sterrenreview achter te laten! ⭐️ Mocht je ooit hulp nodig hebben of vragen hebben, aarzel dan niet om contact met ons op te nemen. Je kunt rechtstreeks met ons chatten via onze website of ons een e-mail sturen via [email protected] . We helpen je graag op elke manier die we kunnen!
Bon Loyalty has been an absolute game changer for our store. The app is intuitive, flexible, and does exactly what a great loyalty program should do — but what truly sets Bon apart is their customer support. A huge shout out to Cara, who genuinely went above and beyond. What started as a simple question turned into Cara proactively exploring ways to improve our overall experience. She didn’t just answer the question — she actively looked for better solutions, escalated ideas internally, and ultimately worked with the dev team to implement custom work for us free of charge. That level of care, initiative, and partnership is incredibly rare. It felt like Cara was part of our team, not just support on the other end of a chat. Massive thank you to Cara and the entire Bon Loyalty team. If you’re looking for a loyalty app backed by people who truly care about your business, Bon Loyalty is it. Megan
Hi Welcome To Country - Shop, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Hazel, you were very helpful, thank you so much.
Hi The Simba Seven Store, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
This smart membership app offers great value at a reasonable price. I believe it will help the company strengthen customer relationships and drive sales. Customer service representative Hazel is exceptionally friendly and helpful. She responds promptly and provides clear, accurate answers, making the overall experience excellent.
Hi Madison Wine|香港葡萄酒及烈酒網購平台 - 購物滿$1,500即享免運費, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Great support - Ann from BON Loyalty was a great help in getting it all set up and activated
Hi Dye Sublimation Store, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
super helpful amzing service. You are the best!
Hi hallyu4u, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Hi The Minerals, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
いま無料版を使っていますが、返信すごく早いです。 HAZELさんがいつも丁寧に対応してくれます。
こんにちは CIE ONLINE STORE 様、 このたびは、素敵な★5のレビューをお寄せいただき、誠にありがとうございます!✨ ご不明な点やサポートが必要な場合は、どうぞお気軽にご連絡ください。ウェブサイトのチャットから直接ご連絡いただくか、[email protected] までメールをお送りいただければ幸いです。いつでもお力になれるよう努めております。 今後ともどうぞよろしくお願いいたします。
Great service from Hazel.
Hi Feather n Weave, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Their customer service is exceptional. Hazel helped me to set up and optimise my rewards program on the fly - took all of 5mins with her expertise. I'm hopeful this app will be a great asset to my business.
Hi Atypica Living, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
I’d like to give special thanks to Hazel for the excellent customer support. Hazel was incredibly responsive, professional, and patient, and made the whole experience smooth and stress-free. Every question was clearly explained, and the issue was resolved much faster than I expected. It’s rare to receive support that feels both efficient and genuinely thoughtful. The plugin itself works perfectly, and Hazel’s help made it even better. Truly appreciate the great service and attention to detail. Highly recommended!
Hi RVRN WHEELS, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
新年早々にオンラインで質問をしましたが、Haleyさんが迅速で、丁寧に回答して下さり、大変助かりました! 日本人にもかなりお勧めしたいアプリです!
こんにちは Mystique 様、 このたびは、素敵な★5のレビューをお寄せいただき、誠にありがとうございます!✨ ご不明な点やサポートが必要な場合は、どうぞお気軽にご連絡ください。ウェブサイトのチャットから直接ご連絡いただくか、[email protected] までメールをお送りいただければ幸いです。いつでもお力になれるよう努めております。 今後ともどうぞよろしくお願いいたします。
Great suport from Hazel. Today, saturday while others dont work she helped me by answering all my questions for hours and also helped me setting the app. Fantatic support. Well done
Hi Protein4Life, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
I would highly recommend BON Loyalty to all fellow Shopify store owners. The support provided by the team is fantastic. Hazel was extremely helpful and friendly.
Hi The Orchid Patio, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
I just download the app and was working on setting everything up - I clicked the button to verify the email address and it immediately linked me up with an actual human support person - that was impressive right from the beginning. I followed the information supplied and asked a couple questions which were answered promptly. The verification is in process, so Dannie let me know that a follow-up will be completed in a couple days and I'll be notified with the outcome. Dannie was very helpful, friendly and kind and I REALLY appreciate being connected with an actual human!
Hi Superior Feline, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Very caring and effective support team ! Thank you so much Aster :)
Hi Jia Paris, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
We’ve had an excellent experience with Bon Loyalty, and I’d especially like to highlight Hazel for her outstanding support. She is consistently super polite, a great listener, and very clear when explaining the logic behind the Bon Loyalty system. Hazel is notable for her willingness to go above and beyond. She has actively discussed our system-related questions and challenges with the developers, thoughtfully actioned ideas, and explored whether internal processes could be improved not just for us, but for other merchants as well. She’s responsive, genuinely helpful, and always a pleasure to speak with. It’s rare to find support that feels this proactive and collaborative. Highly recommend Bon Loyalty, and Hazel in particular, for anyone looking for a reliable and well-supported loyalty solution. Ketija (Coin Mining Central Ltd.)
Hi Coin Mining Central, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Hazel helps me a lot, and this system really makes us better. just wanna share this satisfication
Hi VAVALASH, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Customer service is fast and efficient. Sorted a few glitches we had with integration immediately. Customisable and suits our theme perfectly.
Hi freddie the rat kids boutique, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
We ended up choosing BON Loyalty, and we haven’t regretted it for a second. What really tipped the scales for us was the support. Cara has been absolutely amazing to work with — fast responses, clear and easy-to-understand explanations, and lots of great suggestions tailored specifically to our store and the way we operate. It felt much more like talking to a colleague than to “customer support.” We run both a physical store and an online shop, and we also have a somewhat special loyalty setup (for example, every 7th bag of feed free, subscriptions online, etc.). All of this was taken seriously, explained in a simple way, and we found solutions that genuinely fit us — including in Shopify POS. The app works very well, is flexible, and it’s clear that it’s built by people who truly understand retail operations, not just code. Extra points for: – Patient and friendly support – Thorough explanations, not just “yes/no” answers – European-based support (a big plus for us) We initially planned to look at several apps, but after this dialogue, the choice was easy. Highly recommended.
Hi Zoohaven, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
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