BON Loyalty Program & Rewards
All reviews
Their customer service has been friendly, responsive, and always willing to help with any questions. They truly care about their customers, and that makes all the difference.
Hello Guelaguetza Designs, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
I’ve been very satisfied with this app’s features so far. Thank you to the team for your attentive and friendly responses to my various questions — especially Sienna ^^
Hello My Store, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
The BON team is amazing! As a new business, I began building my online store on Shopify with absolutely no knowledge or experience. Among the various apps I considered introducing, I chose BON Loyalty. Because I lacked even the most basic understanding that most people have, I often found myself struggling with various settings. During those times, Sienna kindly and patiently explained everything to me in a way that even a complete beginner like myself could understand. Her cheerful and friendly support also gave me encouragement when I felt overwhelmed by unfamiliar tasks, and I truly felt supported mentally as well. Furthermore, seeing how quickly and thoroughly the team responded—investigating the causes of issues, providing solutions, and presenting easy-to-understand resources with images—made me realize how competent the whole team is. I believe I was able to successfully open my store this month thanks to all of you. I am truly grateful. Thank you so much for supporting an inexperienced Japanese beginner like me. I look forward to continuing to use your app and working with you in the future!
Hello YUKI TRADING Online, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Brilliant app and incredibly friendly and supportive staff. Our customers find the user experience easy and intuitive. Mila in particular has been incredibly helpful and nothing has been too much to ask! Would recommend!
Hello The Pets Larder, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
excellent service , thank you Cara
Hello Twisted Media, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
great app and jean is awesome!
Hello IMPOSSIBREW®, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Very responsive service, a big thank you to Mila
Hello Graindecafe, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
GREAT APP AND GREAT ASSISTANCE BY Courtney
Hello +boost, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
I had a great experience with the customer service Sienna who assisted me. She was incredibly helpful, patient, and knowledgeable in answering all my questions. Her friendly attitude and clear communication made the entire process smooth and stress-free. I truly appreciate her support and professionalism. Thank you for the excellent service!
Hello BUBS & SPROUTS, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Hello myRapunzel, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Hazel helped me set up and get going. I needed some custom items as well and she was able to get me in touch with devs Small update: They again helped me today set up my VIP Tiers. There were a few syncing issues, so they are fixing those quickly. They are also building me a custom VIP experiance, Customer service is out of the world. When you have an app and can contact CS 24 hours a day, that is a HUGE bonus
Hello Paladin Cards, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
I've been working with Mila and Cara on helping me to set up this app, they were amazing! So fast at responding and professional. Thank you so much! I love this app.
Hello P39 Apothecary & Gifts, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Easy set-up and customer service is helpful!
Hello ShopTake15, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Hazel was amazing—very professional and quick to respond. She made solving my issue so easy!
Hello Edctitan, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Great app so far. Got it set up in a couple of hours, easy to navigate and customize. Mia in support chat is very quick to respond. Recommend!
Hello Mighty Armory, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Detailed, Friendly assistance
Hello Moida Store, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
I am looking forward to using BON as my Loyalty app for my small business. Hazel was so helpful in helping me to set it up. I hope my customers love it.
Hello Duck Blue, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Los servicios de atención al cliente son lo máximo.
Hola Vele Hair, ¡Muchísimas gracias por tomarte el tiempo de dejarnos una maravillosa reseña de 5 estrellas! Si alguna vez necesitas ayuda o tienes alguna pregunta, no dudes en ponerte en contacto con nosotros. Puedes chatear con nosotros directamente a través de nuestro sitio web o enviarnos un correo electrónico a [email protected]. ¡Estamos aquí para ayudarte en todo lo que necesites!
Hello Zumba Wear, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Sienna was very helpful and responsive with my requests!
Hello Beauty Berry, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.