BON Loyalty Program & Rewards
BON Loyalty Program, Rewards Referrals - Shopify Loyalty App
Rating
5.0
feedback
1,616
chart
#414
All reviews
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Nov. 16, 2024
Great customer support experience! I'm still testing the features but so far I like the point rewards system both client-facing and the backend for shop owners. Everything is very easy to setup and manage. 5/5!
Hello TopNotchDongs, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Nov. 16, 2024
Best of the best customer service !! Fast and efficient. Max from Baron Max Wines
Hello Baron Max Wines, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Nov. 16, 2024
I have only just installed the app, but hazel has done an amazing job helping me transfer over from my previous rewards program. help me customize my whole rewards page and gave me some great tips on what else I can do to make my program work even better!
Hello Tinybeetsfood, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Nov. 16, 2024
Kudos to Hazel for her amazing support and dedication towards resolving my issues!
Hello Kcosmeticsksa, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Nov. 16, 2024
Bonloyalty is an excellent app for managing customer loyalty. I had concerns about the order limit and data import, but Hazel from the support team resolved them quickly and efficiently. Great support and a reliable app!
Hello Satopradhan, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Nov. 15, 2024
This is the first time we've implemented a loyalty scheme on our store, and I'm so glad we chose BON. In fairness, some of the other (more expensive) platforms may be longer established and, therefore, have more robust documentation to help complete newbies like me. But what BON might be lacking from a documentation point of view, they more than make up for with their excellent customer service. Cara has been especially helpful, making the whole process way less stressful than it might otherwise have been. When Cara hasn't been around, Sophie and Hazel have also been there to help answer my questions and point me in the right direction. No question is too silly and they have been great at helping me with the design customisations. In fact, it's a nice change to have people to chat with rather than just a mass of documentation to read and work out the answers for yourself. I would highly recommend BON to anyone looking to build a loyalty programme into their store.
Hello Mad Lilies, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Nov. 14, 2024
so far so good
Hello Zero Salt, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Nov. 14, 2024
Genial atencion de Sophie y Jean rapida y precisa.
Hola PARFUMS NOX, ¡Muchas gracias por tomarte el tiempo de dejarnos una maravillosa reseña de 5 estrellas! Si alguna vez necesitas ayuda o tienes alguna pregunta, no dudes en contactarnos. Puedes chatear con nosotros directamente a través de nuestro sitio web o enviarnos un correo electrónico a [email protected]. ¡Estamos aquí para ayudarte en todo lo que necesites!
Nov. 14, 2024
Jean was of great help to an issue we experienced.
Hello XXLnutrition, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Nov. 14, 2024
They have a very helpful team that helps with any questions or changes that we have had.
Hello Equilibrium, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Nov. 14, 2024
L'application est tres bien faite et facile a mettre en place. L'équipe de BON est très reactive et efficace, toujours prete à répondre aux questions et nous aider au maximum (mention speciale pour Hazel and Cara!)
Bonjour SERRE, Merci beaucoup d'avoir pris le temps de nous laisser un merveilleux avis 5 étoiles ! Si vous avez besoin d'aide ou si vous avez des questions, n'hésitez pas à nous contacter. Vous pouvez discuter avec nous directement via notre site web ou nous envoyer un e-mail à l'adresse [email protected]. Nous sommes là pour vous aider de toutes les façons possibles!
Nov. 13, 2024
HAZEL IS AN ABSOLUTE 10! BIG THUMBS UP FOR THE GREAT SUPPORT!!! AFTER THAT JEAN CAME AROUND AND IS A BIG THUMBS UP AS WELL!!! THIS IS HOW SUPPORT SHOULD WORK ALL THE TIME! THANKS AND KEEP IT UP!!!
Hello Diverzo Mode & Lifestyle, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Nov. 13, 2024
It's great especially Hazel helps me to solve my problem quickly on setting up your app, really appreciated her help.
Using app
5 months
Total reviews
1
Average rating
5.0
Hello Premier Living (Enterprises) Company, Limited, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Nov. 12, 2024
Excellent costumer service. It is a great app for costumer rewards!!
Hello Frames of Butter, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Nov. 11, 2024
Lots of features and customizations in the app. Customer service (in particular Cara) was especially helpful and thorough, answered questions I did not even think to ask. Looking forward to using this for our sites!
Hello cpaphub.ca, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Nov. 11, 2024
A huge shoutout to Sophie and Hazel from the support team! They went above and beyond to help me get everything running smoothly and answered all my questions with such patience and kindness. It’s clear they genuinely care about their customers and want us to succeed.
Hello Dasbi, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Nov. 11, 2024
the app has many third party connections plus the support from hazel has been really wonderful for any problems we faced for reports she is there
Hello Actan, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Nov. 8, 2024
I have enrolled to the FREE version for the moment, and I must admit the way this app is designed is very friendly to the beginners. It seems very simple, robust and clear. Well, at times, I needed some help since I am a complete beginner to this reward & referral program, i was assisted by a super agent named HAZEL. She is brilliant, well mannered, knowledgeable and super fast! Overall experience was good for me! I would like to rate 5/5 for the app as well as Hazel's support!
Hello NOX DETOX, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Nov. 7, 2024
Hazel provided exceptional customer support, going above and beyond to assist me with my inquiries. Her responsiveness, professionalism, and friendly approach made the experience seamless and enjoyable. I truly appreciate her dedication and expertise. Five stars!
Hello She's XO, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Nov. 7, 2024
Customer service is great! Quick response and easy problem solving! Special thanks to Hazel and Devs who helped me with all my questions and were very patient, professional and friendly!
Hello enes, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!