All reviews

Rating Breakdown

  • 5
    98% (1,693 ratings)
  • 4
    1% (21 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 97% (1,685)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 18, 2025

Cara was so helpful in helping me update my settings. They have simple instructions and prewritten questions to make setting up things so fast, I really appreciate it! I also like that you can customize the emails customers get when they earn rewards, so it fits with your brand's style and voice. The interface is easy to use and I would recommend it to anyone getting their loyalty rewards set up.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello Nila Skies Stationery, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Feb. 18, 2025

So far, excellent service. Very quick to respond and find solutions.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Terra Café et Thé Ltée, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Feb. 18, 2025

The setup so far is very simple and intuitive, I would have liked some additional features that I requested (for example the ability to get different points depending on the review with photos/videos, or a more complete analytics tab). Kudos to Hazel and the rest of the team for the punctuality in the responses!

Using app

About 1 month

Total reviews

9

Average rating

4.9

Developer Reply

Hello Greek Flavours, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Feb. 17, 2025

Have been using this app for a year now and it’s great! Customer service is very efficient and helpful especially Maxxie! An absolute pleasure to deal with :)

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello Joshua Thomas Fashion, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Feb. 17, 2025

Bon Loyalty has been the exact type of program we wanted. The support team is excellent and we have been able to customise it to fit our brand.

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Choice Boutique, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Feb. 16, 2025

The whole BON team is great! Hazel was amazing, very helpful and gave really clear answers on my requests, very sweet. So far the customer service has been great. Will continue to Use BON and hope it will grow my store further.

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello Automotive Must, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Feb. 14, 2025

Haven't used the product yet but customer support team was very helpful!

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello Lash Jungle, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Feb. 14, 2025

I found this app but it needed a few tweaks for my use - the team were very quick to respond, they were able to help and were very good at following up with me as well. It looks good - now to see how my customers like it! Thank you. So far I would recommend!

Using app

6 months

Total reviews

5

Average rating

5.0

Developer Reply

Hello Merry Go Round, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Feb. 14, 2025

Super app for businesses, super quick understanding support team, Hazel from support team is a really helpful nice person, would really recommend!

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello Sylvia Crystals Sp. z o.o., Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Feb. 13, 2025

Early days since we only started using it yesterday but so far it looks a very good app. The support is excellent with very rapid replies and resolution to all questions/issues raised.

Using app

2 days

Total reviews

6

Average rating

5.0

Developer Reply

Hello The Supplement Store, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Feb. 12, 2025

Easy to use and integrates well. Customer service is quick to help when we need it.

Using app

1 day

Total reviews

5

Average rating

5.0

Developer Reply

Hello Salt and Hart, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Feb. 12, 2025

excelente servicio al cliente, perfecto para crecer tu negocio

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Hola rene Buffa, ¡Muchas gracias por tomarte el tiempo de dejarnos una maravillosa reseña de 5 estrellas! Si alguna vez necesitas ayuda o tienes alguna pregunta, no dudes en ponerte en contacto con nosotros. Puedes chatear con nosotros directamente a través de nuestro sitio web o enviarnos un correo electrónico a [email protected]. ¡Estamos aquí para ayudarte en todo lo que podamos!

5 / 5 Share

Feb. 12, 2025

Hazel was amazing to work with and she is super patient. I really appreciate all the help she gave me. It would have taken so much longer to figure it all out myself. I had actually reached out to a couple of other apps prior to messaging Bon Loyalty and didn't receive any responses. So well done on creating a customer focused culture! Cheers, Nyomi

Using app

About 1 hour

Total reviews

2

Average rating

4.5

Developer Reply

Hello Little Treehouse Lane, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Feb. 10, 2025

I'm writing the review here for Cara, who took care of me. She is someone who protects the rights of the customer and increases my loyalty to this program. As long as BON is solution-oriented like this, I will stay with them for many more years.

Using app

3 months

Total reviews

6

Average rating

4.3

Developer Reply

Hello Art Masterclass USA, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Feb. 7, 2025

Their support team is amazing. I found this app because it has most of our needs for our next loyalty program but what made me amazed by was they're very open minded team. I asked a bunch of questions if they can customize some UIs for our website and they tried the best to achieve what I asked for. This app features + support team efforts makes this app 10/10!!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Well's Oil® Group, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Feb. 7, 2025

Hazel is very helping! And I like Bon Loyalty as they can able to do and customise what I want

Store

KLFC

Using app

21 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello KLFC, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Feb. 6, 2025

I am new to using Shopify. Mia was extremely kind, patient and helpful as I explained my needs in layman's terms. She repeated back to clarify her understanding and was right on top of getting me the solution I needed. I really appreciate companies that have outstanding user support. Thanks again Mia!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Calistea, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Feb. 6, 2025

The app works excellently, Hazel from support team deserves special recognition. They were doing quick reponse & action. Thanks to their outstanding support, I got everything set up perfectly.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello ottostore.com, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Feb. 5, 2025

BON has been amazing. BON offers a wide range of functionality to offer your customers, easy implementation, and helpful support. All at a competitive monthly fee.

Using app

About 20 hours

Total reviews

5

Average rating

4.2

Developer Reply

Hello Aluratek, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Feb. 4, 2025

Jean in support is awesome! Answered some questions we had before launch right away and they helped with a customization that was perfect for our promotion sales goals.

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Hello Iron Joc Apparel, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!