All reviews

Rating Breakdown

  • 5
    97% (1,571 ratings)
  • 4
    1% (22 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 98% (1,574)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 23, 2024

One of the best thing on Shopify, have been using this app since day one. Great customer support as well, Hazel really serves us better. Thank you very much~

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello Jaco TV Shopping, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Oct. 22, 2024

Die App braucht etwas Geduld, bis man alles eingerichtet hat, aber der Kundenservice ist der beste, den ich je gesehen habe. Innerhalb von Sekunden hat man eine Antwort und die nehmen sich so lange Zeit, bis wirklich alles klappt. Sehr sehr gut

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Hallo kaiporten.de, Vielen Dank, dass Sie sich die Zeit genommen haben, uns eine so wunderbare 5-Sterne-Bewertung zu hinterlassen! Wenn Sie jemals Hilfe benötigen oder Fragen haben, zögern Sie bitte nicht, uns zu kontaktieren. Sie können direkt über unsere Website mit uns chatten oder uns eine E-Mail an [email protected] senden. Wir sind hier, um Ihnen auf jede erdenkliche Weise zu helfen!

5 / 5 Share

Oct. 21, 2024

easy to use and install. Exceptional support from Maxxie and Nini.

Using app

About 23 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello Attrape Soleil, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Oct. 21, 2024

I had the pleasure of interacting with Hazel from Bon Loyalty, and I must say, the experience was outstanding. Hazel was incredibly knowledgeable, patient, and attentive throughout the entire conversation. She took the time to understand my concerns and provided clear, detailed solutions. Her professionalism and friendly demeanor made me feel valued as a customer. I truly appreciate the effort she put into making sure my issues were resolved promptly. Hazel is a credit to Bon Loyalty, and I highly recommend her excellent service!"

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Green Shop CBD, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Oct. 21, 2024

BON is a great app for easily setting up a loyalty program with different features. It also has many integrations with other commonly used apps on Shopify. The support team is very responsive, a real pleasure. Thanks again to Jean for his help !

Store

Sapiens

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello Sapiens, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Oct. 20, 2024

Great app, works very well and customers really like it.

Using app

3 months

Total reviews

8

Average rating

4.8

Developer Reply

Hello Earthrise, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Oct. 20, 2024

Incredible support, extremely responsive, and even added features based on our requirements in surprisingly short amount of time. Highly recommended

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello High Notes Coffee + Vinyl, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Oct. 19, 2024

Like many testimonials about apps, I am writing because of the outstanding customer service and support from the team at BON Loyalty. Another app we have on our site (to make our pages load faster), created issues with displaying a reward widget. The team at BON helped troubleshoot and fix the problem. I was so thrilled. Usually, you are told by some providers to talk to the people whose app broke their code. None of that from Bon. On top of it, we are new to Bon Loyalty, and I found the onboarding support excellent. so far, the investment appears to be working for us. I spent a reasonable amount of time researching apps and found BON to fit our needs best. I never imagined the customer service would be as exceptional as it is.

Using app

3 months

Total reviews

9

Average rating

4.9

Developer Reply

Hello Green Fresh Florals + Plants, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Oct. 17, 2024

I am very happy so far with BON Loyalty. The customer support whil onboarding is first class, the app is easy to set up and when you have a question you will get response in no time. It was a pleasure to set up the app and we are looking forward to the partnership with BON Loyalty

Using app

1 day

Total reviews

8

Average rating

4.9

Developer Reply

Hello David`s Fitnessfood, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Oct. 17, 2024

So after much research, we decided to try BON for our first ever reward system and so far we are delighted! The app is so easy to work through, setting up points and rewards, customising. Its well set out and very user friendly, I worked through it in no time. There is lots of useful instruction sheets and videos to put it live on website, however I am not very good in this area so I was stressed a little ha. However I met Hazel on the live support chat (which is outstanding - there seems to be someone live all the time). Hazel made it so easy, she kindly checked everything for me and got it up and live on website within minutes. It looks amazing, we are so happy with it so far and excited to see what results it has on our sales. However as a newbie with little website tech, this app was easy and the support outstanding. Nothing was any trouble and they went above and beyond to help.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hello Hows Your Head Wigs, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Oct. 17, 2024

Love it! It is easy to use and looks very nice on my website. Also, the support team (especially Hazel) is very helpful!!

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello Cutethingscommin, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Oct. 17, 2024

I found this app absolutely stunning! Not only does the app do exactly what I was looking for, but their customer support is also exceptional and always ready to help solve any challenge. A big shoutout to Hazel, who helped us out big time!

Using app

9 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello Timperio, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Oct. 14, 2024

We just started, but their customer service is a level above any I've seen. Their service alone is a reason to try them out, the features seem deep and customizable as well. 5 out of 5 stars!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello Alps & Meters, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Oct. 14, 2024

Sophie has been super helpful, has answered all of my questions quickly and has imported my existing customer base without any trouble. So excited to begin using Bon!

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Cleo + Kin, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Oct. 14, 2024

Very nice and fast customer support so thank you very much. Especially Jean you are wonderful, thanks for your fast and practical solutions :)

Using app

24 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello Greenmall, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Oct. 12, 2024

Sophie was great and very helpful

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hello BitsBins, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Oct. 12, 2024

Thanks for your good support Shopie

Store

TORCH

Using app

6 months

Total reviews

5

Average rating

5.0

Developer Reply

Hello TORCH, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Oct. 11, 2024

Great support from Jean! Managed to walk us through on the plans and also suggested the best suited ones based on our needs!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hello Mentholatum Malaysia, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Oct. 10, 2024

A GOOD APP AND AN INCREDIBLE CUSTOMER SERVICE. It is new experience for us and we will measure in the following months the result. But I want to highlight the incredible work of their support team answering all my questions at any hours. They have been always nice and supportive. Thank you to Mia, Hazel, Jean, Maxxie Sophie for the help !

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Mas Amiel, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Oct. 10, 2024

easy to work, fast customer service. Priced right. thanks Jean

Using app

About 17 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello GoYerbaMate, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!