All reviews

Rating Breakdown

  • 5
    97% (1,571 ratings)
  • 4
    1% (22 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 98% (1,574)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 9, 2024

I choose this app because of their UI, point on product page, and features. Overall, one of the best loyalty point app.

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello VONVATCH, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Oct. 8, 2024

By far the best customer service I have experienced of any apps on Shopify. They are responsive and incredibly helpful. The app itself has been performing as it should and I am happy to have made the switch to BON.

Using app

30 days

Total reviews

9

Average rating

3.6

Developer Reply

Hello Sloppy Chops Co., Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Oct. 7, 2024

Maxxie and Jean were very helpful in and quick with the help.

Store

Bardi

Using app

About 1 hour

Total reviews

6

Average rating

5.0

Developer Reply

Hello Bardi, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Oct. 7, 2024

BON support is actually one of the best I've worked with from shopify apps. Every support staff has been so helpful in every way with swift responses and providing all needed help.

Using app

About 1 month

Total reviews

6

Average rating

5.0

Developer Reply

Hello Natural Girl 🇳🇬, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Oct. 4, 2024

I’ve only been using this app for a few days, but so far, it has been a great experience. The free version offers more features than other rewards programs, and the basic plan is also more affordable. I love that you can customize all the colors, emails, etc., to match your brand and easily change the sending email to your own. The customer service is excellent; Sophie and Jean were always there to help with any questions during the setup.

Using app

About 21 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello Wonder Wick, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Oct. 4, 2024

The service is amazing! Quick response time and all of my issues were solved. They removed the Bon branding and changed the email address on the email templates to my personal domain name. So excited to get started using this app.

Using app

About 13 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello Bling Haven, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Oct. 3, 2024

I highly recommend this loyalty program to everyone. It's easy to customize, very clear, and user-friendly. Plus, they have an incredibly kind and helpful support team. Cara, in particular, was amazing—thank you so much!

Store

ETERIA

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello ETERIA, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Oct. 3, 2024

I needed some assistance setting up the app in my store. Mia was super quick to respond to my request and went over and beyond to provide assistance! 5 stars across the board!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Coco Chiloso, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Oct. 3, 2024

We now work with BON on two of our storefronts. Their customer service is BEYOND. They are prompt to answer anytime of the day and if you request an adjustment to your storefront that their team can accomplish they will happily do it for you. We are new to their loyalty program and look forward to seeing how it helps bring customers back to our site!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 3, 2024

Hazel has been extremely helpful and prompt with her replies. I highly recommend this app!

Using app

About 21 hours

Total reviews

5

Average rating

5.0

Developer Reply

Hello Bloomsbury Bakers, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Oct. 2, 2024

Fantastic App and Excellent Service! I’ve been using the BON Loyalty app, and I’m thoroughly impressed with the service I’ve received. Cara has been especially kind and helpful, going above and beyond to ensure everything runs smoothly. The app itself is packed with features, and it feels solid and professional. Whenever I’ve had questions, I’ve received quick and efficient responses, which has been really reassuring. The app is also very user-friendly, making it easy to navigate and manage. The integration with Judge.me worked seamlessly as well, which was a huge plus! Overall, I highly recommend the BON Loyalty app! Best regards, Ina

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hello COLORPOP, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Oct. 2, 2024

We are just getting started with Bon, but the customer service is unmatched. Looking forward to working with this team. We've been assisted by Hazel, Jean, Mia and Cara and all have been kind and punctual with responses. Highly recommend.

Using app

20 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello Proven Winners Direct™, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Oct. 2, 2024

I couldn't be happier with the results! This app has revolutionized the way I engage with my customers through its comprehensive loyalty, referral, and rewards program. The setup was surprisingly straightforward, allowing me to customize the program to perfectly fit my brand. One of the standout features of Bon Loyalty is its user-friendly interface, which makes it easy to manage and track customer rewards, boosting engagement and repeat purchases. The app offers a variety of customizable options, which has helped me tailor the loyalty program to my specific needs and goals. A special shoutout to Jean from the support team, who has been absolutely amazing throughout the process. Jean was not only knowledgeable but also incredibly responsive and helpful, ensuring I got the most out of the app. Whether it was a technical query or a customization request, Jean provided outstanding support, making the entire experience seamless and rewarding. Overall, Bon Loyalty is a must-have for any Shopify store owner looking to enhance customer loyalty and drive more sales. Highly recommended!

Using app

About 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Hello Roona Beauty | رونا بيوتي, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Oct. 1, 2024

Thanks Jean for helping me out. There was an error and they fixed it immediately. Very nice app and great support.

Using app

11 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello Cook and Sizzle, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Oct. 1, 2024

It's quite useful and easy to use. Customer service is great.

Using app

Over 1 year

Total reviews

3

Average rating

3.7

Developer Reply

Hello Beadable Bliss, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Oct. 1, 2024

Just perfect, the team works so fast to resolve the only 2 issues I had in a year using this app. Would recommend 100% ! Thank you very much.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello La Famille Ku, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Sept. 30, 2024

I am new to Bon Loyalty, using the free plan for now because my website is still under development. The live chat help is awesome, speaking to a real person. My helper Cara has been amazing to work with and helped me setup the free plan. I am excited for my clients to use this program and hopefully it'll help my business grow.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hello Scarlet Elizabeth Designs, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Sept. 30, 2024

I'm just now setting up the app, but so far it's easy peasy. And the support is awesome. Each time I had a question, I got a clear and prompt response, complete with some sort of graphic or animation to help me have fun with the process. I have a good feeling that this is the app for us!

Using app

About 4 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hello Mood Janesville, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Sept. 30, 2024

So far so good. Enjoyed talking with Maxxie. Sorted what i needed promptly.

Using app

6 days

Total reviews

6

Average rating

5.0

Developer Reply

Hello Luxsy Jewels, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Sept. 30, 2024

Respuesta rápida y efectiva.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

¡Hola CAMILA CTG ¡Muchas gracias por tomarte el tiempo de dejarnos una maravillosa reseña de 5 estrellas! Si alguna vez necesitas ayuda o tienes alguna pregunta, no dudes en ponerte en contacto con nosotros. Puedes chatear con nosotros directamente a través de nuestro sitio web o enviarnos un correo electrónico a [email protected]. ¡Estamos aquí para ayudarte en todo lo que necesites!