All reviews

Rating Breakdown

  • 5
    98% (1,693 ratings)
  • 4
    1% (21 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 97% (1,685)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 16, 2025

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Pretties.com.hk, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Jan. 15, 2025

Great app!

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Cluny Media, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Jan. 15, 2025

I have found this app brilliant to work with and the customer support is outstanding. I've had a few questions along the way and have always had such quick and supportive responses with everybody I've dealt with (thank you to Jean, Mia, Maxxie and Sophie!). For somebody who struggles a bit with technology you have saved me a lot of headaches!

Using app

7 months

Total reviews

6

Average rating

5.0

Developer Reply

Hello Beaks and Bobbins, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Jan. 15, 2025

Using app

6 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello OBSIDIA TCG STORE, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Jan. 15, 2025

Nice customer services

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello Bloom Canada, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Jan. 14, 2025

Hazel was a pleasure to work with, user friendly and was able to solve my issues. So far, my experience with Bon Loyalty is great.

Store

Chica

Using app

About 6 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello Chica, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Jan. 14, 2025

Great support is offered with this app! Cara was fabulous.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hello Organic Pharmer, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Jan. 13, 2025

I haven't been using the app for long, but Mia's customer service was excellent. She helped me find the answers to my questions quickly and effortlessly. She was professional and pleasant to work with.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Old Hickory Aromatics, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Jan. 8, 2025

Great customer service.

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Moonspun Wool, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Jan. 7, 2025

I can't say enough good things about their customer service. I had trouble setting up the app and got connected with HAZEL and she was incredible. She was extremely helpful, quick to respond and even emailed to check in to see if I needed anything. She went above and beyond and truly made the experience 10/10. Love this app for my store & can't wait for my customers to fall in love with it too!

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello Highly Done, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Jan. 7, 2025

Great assistance from Sophie. She answered my question quickly and she was really positive and reassuring. Thank you Sophie!

Using app

About 1 year

Total reviews

3

Average rating

4.7

Developer Reply

Hello Stomo Médical, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Jan. 7, 2025

The team has been incredibly helpful throughout the process of setting up the loyalty program. They’re professional, polite, and thoughtful, and I’m hopeful this level of service continues in the future. A special thank you to Hazel for her outstanding support! :)

Using app

18 days

Total reviews

2

Average rating

3.0

Developer Reply

Hello Lansei China, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Jan. 6, 2025

The customer service from this team is unmatched! They answered every one of my numerous questions quickly and effectively.

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello Needle Supply, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Jan. 6, 2025

Incredible support, working with Hazel and Sophie has been brilliant - amazing app!

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello Mark Davies British Artist, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

4 / 5 Share

Jan. 13, 2025

great - Hazel is awesome

Using app

11 days

Total reviews

2

Average rating

4.5

Developer Reply

Hi Kanso Sports NA, We're truly grateful for the opportunity to serve you. 💖 Your feedback is incredibly valuable to us as it helps us understand how we can continually improve and provide you with the best possible experience. Our Support team is overjoyed to receive your compliment, we're curious to know the aspects you consider crucial in determining a 5-star service. Was there something specific that you felt could have been improved? Your perspective will provide us with a clear direction to refine our app and service. Thank you once again for choosing us, and for your willingness to help us grow. 🙏 Hope to talk to you again!

5 / 5 Share

Jan. 4, 2025

Support has been great. Hazel was very helpful. We are new to the app, but it has been solid so far.

Store

Groove

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Groove, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Jan. 3, 2025

Todo genial, Hazel me ayudo bastante y tuvo mucha disposición ante mis dudas.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hola EXPLORA CAFE, ¡Muchísimas gracias por tomarte el tiempo de dejarnos una reseña maravillosa de 5 estrellas! Si alguna vez necesitas ayuda o tienes alguna pregunta, no dudes en comunicarte con nosotros. Puedes chatear directamente a través de nuestro sitio web o enviarnos un correo electrónico a [email protected]. ¡Estamos aquí para ayudarte en todo lo que podamos!

5 / 5 Share

Jan. 3, 2025

Hazel has been amazing. The ease of communication and the super chill vibe made resolving my issues incredibly smooth. Bonus points for the gifs and the fun, lighthearted approach!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hello Secrets d'Autrefois, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Jan. 3, 2025

Mia was fantastic, very friendly & resolved my query straight away! talked me through the stages where I needed assistance & made the whole process a breeze! fantastic app & amazing service! thank you

Using app

About 23 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello The Crackling Guy, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Jan. 3, 2025

Mia from BON: Loyalty Rewards helped me so much when I was setting up my account. She was very informative and gave me tips along the way. She responded fast and had the best customer service! Great company!

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello EMIACTIVE, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!