All reviews

Rating Breakdown

  • 5
    98% (1,693 ratings)
  • 4
    1% (21 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 97% (1,685)
Review RSS Feed Review RSS Feed

4 / 5 Share

Jan. 3, 2025

I had couple of doubts before installing the app, Haze from Bon Team clarified them with great explanation.

Store

Sammmm

Using app

5 days

Total reviews

3

Average rating

4.7

Developer Reply

Hi Sammmm, We're truly grateful for the opportunity to serve you. 💖 Your feedback is incredibly valuable to us as it helps us understand how we can continually improve and provide you with the best possible experience. Our Support team is overjoyed to receive your compliment, we're curious to know the aspects you consider crucial in determining a 5-star service. Was there something specific that you felt could have been improved? Your perspective will provide us with a clear direction to refine our app and service. Thank you once again for choosing us, and for your willingness to help us grow. 🙏 Hope to talk to you again!

5 / 5 Share

Jan. 2, 2025

This app is easy to use and the customer service is fantastic! Mia was extremely helpful and responded very quickly.

Using app

9 months

Total reviews

10

Average rating

5.0

Developer Reply

Hello Aurora®, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Jan. 2, 2025

We’ve been using BON-Loyalty, and it has been an excellent addition to our business. This app is incredibly user-friendly for both our team and our customers. Setting up a loyalty rewards system was a breeze, thanks to its intuitive interface and a wealth of customization options to perfectly match our brand aesthetic. Not to mention, the app includes an API, allowing seamless integration with our own systems.

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello Succubus, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Jan. 1, 2025

This service was definitely a 5!! If I had any doubts about the program I now dont. I definitely had some doubts going into it but now im super excited about started it! Jean made this very easy and trusting.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello Honey BeeU, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Dec. 31, 2024

Every time I encounter a problem, the customer service responds promptly, especially Hazel~ and is really able to help me solve the problem. Now they have started to improve the package, hoping to help my store gain more loyal customers

Store

Fanttik

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Fanttik, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Dec. 30, 2024

Super service client, Hazel et Mia sont très à l'écoute et très attentives ! Ils répondent en moins de 10 minutes, rien à dire Je recommande

Store

Jacote

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Bonjour Jacote, Merci beaucoup d'avoir pris le temps de nous laisser un si merveilleux avis 5 Ă©toiles ! Si vous avez besoin d'aide ou si vous avez des questions, n'hĂ©sitez surtout pas Ă  nous contacter. Vous pouvez discuter avec nous directement via notre site web ou nous envoyer un e-mail Ă  [email protected]. Nous sommes lĂ  pour vous aider de toutes les manières possibles!

5 / 5 Share

Dec. 26, 2024

the customer service was amazing! Hazel helped me asap on Christmas day of all days. so helpful and she answered all my questions fast!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hello Jaded Gem Shop, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Dec. 26, 2024

Hazel is extremely helpful and answered my questions patiently regarding the app. Her response is fast as well. thanks. :)

Using app

Over 1 year

Total reviews

8

Average rating

4.6

Developer Reply

Hello Label of Love Studio, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Dec. 24, 2024

I have never had a negative experience with BON. Their customer service is exceptionally helpful and prompt in responding to inquiries. While their responses may not always perfectly align with my expectations, their overall demeanor and kindness are truly commendable.

Using app

About 2 months

Total reviews

2

Average rating

3.0

Developer Reply

Hello Purcell's Clothing Company, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Dec. 23, 2024

Great support from Maxxie who helped with fixing our loyalty page. Their customer support is highly responsive, effective and polite. She provided written out instructions to clarify the steps she took to fix the issue at our request. We are pleased with her help!

Store

HUBBIQ

Using app

Over 1 year

Total reviews

4

Average rating

4.0

Developer Reply

Hello HUBBIQ, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Dec. 23, 2024

Die App bietet uns alles was wir brauchen und den Support ist wirklich groĂźartig! Danke an Hazel und Kathi fĂĽr Eure professionelle Hilfe heute!

Using app

11 days

Total reviews

3

Average rating

5.0

Developer Reply

Bonjour Naturkind GmbH, Merci beaucoup d'avoir pris le temps de nous laisser un si merveilleux avis 5 Ă©toiles ! Si vous avez besoin d'aide ou si vous avez des questions, n'hĂ©sitez surtout pas Ă  nous contacter. Vous pouvez discuter avec nous directement via notre site web ou nous envoyer un e-mail Ă  [email protected]. Nous sommes lĂ  pour vous aider de toutes les manières possibles!

5 / 5 Share

Dec. 20, 2024

The best support service I have experienced! The loyalty program is awesome.

Store

ALL ECO

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello ALL ECO, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Dec. 20, 2024

Hazel really help me a lot, and it's so nice.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello Joined® Hong Kong | Official Online Fitness Store, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Dec. 19, 2024

Switched from Smile because of their limitations and I've been so happy with BON. Easy transition and I have so many more options and features to help grow my loyalty program

Using app

6 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello Chris's Ice Cream, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Dec. 17, 2024

This is the cherry on top for my customers, and community. Works like a dream, and team are very responsive and helpful.

Using app

11 months

Total reviews

5

Average rating

5.0

Developer Reply

Hello FCKcreative, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Dec. 17, 2024

Die App lässt sich sehr leicht integrieren und anpassen. Funktioniert nahtlos. Bei Problemen oder Unsicherheiten hilft der Support sofort und zügig weiter. Ich hatte das Vergnügen mit Support-Mitarbeiterin Cara. Sie war außergewöhnlich hilfsbereit und nett. Sie hat mir mit allen Unklarheiten geholfen und wir hatten ganz nebenbei ein sehr nettes, menschliches Gespräch - eine Seltenheit heutzutage. Die App kann ich ohne Weiteres mit gutem Gewissen weiterempfehlen.

Using app

About 2 hours

Total reviews

3

Average rating

4.7

Developer Reply

Hallo SEXYMIZE!, Vielen herzlichen Dank, dass Sie sich die Zeit genommen haben, uns eine so wunderbare 5-Sterne-Bewertung zu hinterlassen! Falls Sie UnterstĂĽtzung benötigen oder Fragen haben, zögern Sie bitte nicht, uns zu kontaktieren. Sie können direkt ĂĽber unsere Website mit uns chatten oder uns eine E-Mail an [email protected] senden. Wir sind jederzeit gerne fĂĽr Sie da!

5 / 5 Share

Dec. 17, 2024

Nothing but great things to say about BON and their customer service. Cara has been extremely helpful during the holiday season, and anyone who understands retail knows just how important that is to a company.

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello Fustini's Oils & Vinegars, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Dec. 17, 2024

Merci à Cara pour avoir su répondre a toutes mes questions et résoudre un petit soucis d'affichage! :)

Store

Abaka

Using app

About 22 hours

Total reviews

8

Average rating

5.0

Developer Reply

Bonjour Abaka, Merci beaucoup d’avoir pris le temps de nous laisser un merveilleux avis 5 Ă©toiles ! Si vous avez besoin d’aide ou si vous avez des questions, n’hĂ©sitez pas Ă  nous contacter. Vous pouvez discuter directement avec nous via notre site web ou nous envoyer un e-mail Ă  l’adresse suivante : [email protected]. Nous sommes lĂ  pour vous aider de toutes les manières possibles!

5 / 5 Share

Dec. 15, 2024

Très bonne application, service client réactif et répond à nos attentes.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Bonjour Maison Lovati, Merci beaucoup d’avoir pris le temps de nous laisser un merveilleux avis 5 Ă©toiles ! Si vous avez besoin d’aide ou si vous avez des questions, n’hĂ©sitez pas Ă  nous contacter. Vous pouvez discuter directement avec nous via notre site web ou nous envoyer un e-mail Ă  l’adresse suivante : [email protected]. Nous sommes lĂ  pour vous aider de toutes les manières possibles !

5 / 5 Share

Dec. 13, 2024

I love using this for my business and more importantly, any time I need human assistance they have been amazing!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello Dad-Breaks, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!