BON Loyalty Program & Rewards
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we (small shop in Germany) are using BON Loyalty for some years now and are really happy with design as well as functionality. Great support with very fast reaction time. Thanks Courtney for your help today!
Hello be green - be better, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Cara was swift, attentive and patient with all the questions I had. Looking forward to using this app
Hello ODYSSEY BOX UK, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
The BON app (and support team) are absolutely amazing at allowing us to provide VIP tiers for our customers, as well as reward our customers with purchase points and redeemable vouchers. The set-up and configuration is simple, straight-forward and quick. Furthermore, the support team (Hazel, Kaylinn, Maxxie) has been nothing short of amazing! Their response time, ability to troubleshoot and answer our questions, and service goes above and beyond to ensure our Rewards programme and offering works excellently. Highly recommended!
Hello hegen.us, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
great app. best loyalty and rewards program in the market. Also, amazing customer service. Maxxie and the Dev Kahn were Amazing at fixing a loading issue with the app.
Hello Pro Support Accessories, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Customer service is awsome, actually Cara from Customer Service! The program is wonderful I check out at least 20 different and this one has it all! You will not regret it, I think this one is the best there is!
Hello stopa.rs, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Highly recommend! Since we started using this app, the CS team (Hazel, Sophie, Cara, Tracy, Maxxie, Elliot, Anna, Chelsea, etc.) and the Development team have provided timely support whenever needed. They consistently update the app with new features, which greatly assists merchants in managing their businesses and customer relationships more effectively. The user interface is clear and easy to navigate, making it user-friendly. The pricing is reasonable, and the overall service is excellent!
Hello METZ Luxury Tea Hong Kong, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Pretty straightforward to set up. I ended up having to go for a paid plan because it had far more customisable options. The queries I had setting it up were dealt with very quickly and professionally. I would recommend and hopefully it will be a successful reward and loyalty app for my store.
Hello The Little Pet Biscuit Company, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
I really love the app so far but mostly the help and support from Hazel, she has been dedicated to help me from A to Z for a smooth and easy integration. I am really happy with the app features and exceptional support.
Hello Bex Beauty, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Maxxie and the team have been helpful and efficient throughout our journey with the program. They have assisted with implementing customised features and are quick to provide solutions. Thank you for always taking the time to provide considered and thoughtful replies to our questions!
Hello The Paper Bunny, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
We have been using the BON Loyalty rewards app for some time now and are absolutely delighted! Setting up the app was child's play and the dashboard is very clearly laid out. We particularly like the fact that the layout can be customised, which allows us to adapt the app perfectly to our needs. One outstanding feature is the support for multiple languages. As we have an international target group, this was a crucial point for us. All texts can be easily translated, which makes it extremely easy to use for our customers worldwide. The integrations are also worth mentioning. The integration of our customer review app was easy to install and works perfectly. We were always able to rely on the quick and helpful support of the support and development team for various adjustments and clarifications, especially from Hazel, who gave us great support with a lot of patience and commitment. Many thanks at this point for the great service! All in all, we can highly recommend BON Loyalty. A top app with outstanding support and great features for internationally active companies.
Hello Jollyknits, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Excellent app and value
Hello The Natural Health Market, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
The minimum stars I give is 3. We tried this for a month. Customers earned 2700 points which could be a lot or a little. Its $2700 worth of points that could have been redeemed and nobody did it. $2700 worth of free stuff that we tried to give away and nobody did it. Besides the points that I redeemed in testing we had 1 customer that seemed to understand the app. Just 1. I see that there are people using it and if that is the case I am happy that its working for some people. Most of my customers are men. I think this may work better for female customers that are more driven by rewards programs that seem to come with clothing and shoes. DSW comes to mind. We invested a mountain of time into this app and it overall was a disaster. We don't feel like nobody spent more for rewards. Customers found it so hard to use that it wasn't worth the effort for them. Nice people at the app though.
Dear QDD, We're truly sorry to hear that the loyalty program hasn’t been as effective for your business as you’d hoped. Looking at your installation date, February 20th, and your review on March 2nd, you've had BON for just 10 days. We totally understand that getting a loyalty program up and running takes time, and in most cases, customers need at least a few weeks to notice and engage with it. Our support team has been actively assisting you to get familiar with BON, and we truly appreciate your efforts so far. However, beyond setting up the program, an important part of success is making sure your customers know about it and feel excited to join. For that reason, merchants who actively promote their program usually see much better engagement. To support you further, we’ve put together a personalized improvement plan for your store with practical steps to help you get the best results. We’ve sent it to your email. Feel free to check it out and let us know if you need any help implementing it! Please know that we're always here for you and would love to see your loyalty program thrive.
So far so good :)
Hello Nutri.se, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Great app with a great team behind it. Extra requests are also dealt with very quickly. The support is great and fast. A clear recommendation.
Hello MNSTRY, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
We are new to BON loyalty, but the experience with BON, Cara and her team has been nothing short of OUTSTANDING. We look forward to this program improving our customer experience and retention!
Hello Replay Sports Cards, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Features and functionality are fantastic. Integration both in-store (POS) and online are seamless and customizable. Pricing is very reasonable and customer support is some of the best I've encountered for a Shopify app partner. The difference between BON Loyalty and our previous rewards program is night and day. 5/5, definitely recommend!
Hello Paper and Grace, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Cara ist ein absoluter Traum. Danke für diesen wunderbaren Service.
Hallo ROUGH., Vielen Dank, dass Sie sich die Zeit genommen haben, uns eine so wunderbare 5-Sterne-Bewertung zu hinterlassen! Falls Sie Unterstützung benötigen oder Fragen haben, zögern Sie nicht, uns zu kontaktieren. Sie können direkt über unsere Website mit uns chatten oder uns eine E-Mail an [email protected] senden. Wir sind jederzeit für Sie da!
Great service!
Hello NicoCeccoRings, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
The customer support is really great. Maxxie is extremely friendly and puts her heart and soul into helping her customers!
Hello Pet Printed, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
L'application fait exactement ce qu'elle promet, à un prix très abordable. Mention spéciale au service client très facilitant, notamment Hazel, Courtney et Mia !
Bonjour SteamOne, Un immense merci d'avoir pris le temps de nous laisser un si merveilleux avis 5 étoiles ! Si vous avez besoin d'aide ou si vous avez des questions, n'hésitez pas à nous contacter. Vous pouvez discuter avec nous directement sur notre site web ou nous envoyer un e-mail à [email protected]. Nous sommes là pour vous aider de toutes les manières possibles!
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