All reviews

Rating Breakdown

  • 5
    98% (1,693 ratings)
  • 4
    1% (21 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 97% (1,685)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 29, 2024

I cannot recommend BON enough! The app is not only feature-rich and incredibly intuitive, but the customer support is absolutely fantastic. Whenever I had a question or needed help, their team went above and beyond to provide prompt, clear, and friendly assistance. It's rare to find such dedication to customer satisfaction, and BON has truly exceeded my expectations.

Using app

About 5 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hello toutoucan, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Nov. 27, 2024

Good app and good support from Hazel. Thansk guys

Store

Asēdos

Using app

About 1 year

Total reviews

10

Average rating

4.5

Developer Reply

Hello Asēdos, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Nov. 26, 2024

I was Very satisfied with the Customer Service Specially Hazel , She was So Helpful

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello Vamer Pharma, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Nov. 25, 2024

Service rapide et impeccable. Il s'adapte rapidement et tente de trouver une solution à tous les problèmes auxquels j'ai pu faire face. Ils ont très bien compris mes attentes et ont rapidement répondu à mes besoins. Étant une boutique avec plusieurs années de services sans cette application, nous avions beaucoup d'enjeux. Aucun problème le tout a été résolu et amélioré. Nous sommes bien heureux de faire des échanges avec vous.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Bonjour Dracolite, Un grand merci d'avoir pris le temps de nous laisser une merveilleuse évaluation de 5 étoiles ! Si vous avez besoin d'aide ou si vous avez des questions, n'hésitez pas à nous contacter. Vous pouvez discuter directement avec nous via notre site web ou nous envoyer un email à [email protected]. Nous sommes là pour vous aider de toutes les manières possibles!

5 / 5 Share

Nov. 23, 2024

Excellent App and Dedicated support team.

Store

Waangoo

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello Waangoo, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Nov. 22, 2024

Very pleased with this app and its capabilities. We have alot of different customer groups and needed to pay a nominal amount for some custom work to exclude some of our customer groups. If we wanted to spend a bit more down the line to cutomise it even further they really can do anything but our point was to keep costs back and soem of htese loyalty apps are very costly. As a small business adding a Loyalty app to offer discount to our customers is abig deal and could not spend a fortune on the functionality to do so. Its been a tricky set up all round with shopify, other apps as well as Bon to gt it to function but as is everything with our business but the Bon team have been amazing and patient with us! Dealt with Maxxie & Sophie alot who were both superstars. Highly recomend.

Using app

2 months

Total reviews

7

Average rating

4.7

Developer Reply

Hello Guru Makeup Emporium, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Nov. 21, 2024

Service client réactif et qualitatif, application répondant parfaitement à notre besoin de fidélisation

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Bonjour La Couleur du Vin, Merci beaucoup d’avoir pris le temps de nous laisser un si merveilleux avis 5 étoiles ! Si vous avez besoin d’aide ou si vous avez des questions, n’hésitez pas à nous contacter. Vous pouvez discuter avec nous directement sur notre site web ou nous envoyer un email à l’adresse suivante : [email protected]. Nous sommes là pour vous aider de toutes les façons possibles!

5 / 5 Share

Nov. 20, 2024

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello EveryThai, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Nov. 20, 2024

Bon is a Great app for loyalty. The support team is always helpful and so kind. Totally recommend.

Store

Oliva

Using app

7 days

Total reviews

7

Average rating

4.4

Developer Reply

Hello Oliva, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Nov. 20, 2024

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello Machino Group Sdn Bhd 1549199D, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Nov. 19, 2024

Unbelievable customer servivce. Not once have i had to wait over 5 minutes for a reply. great app very useful, lots of things you can do with this

Store

My Store

Using app

About 1 month

Developer Reply

Hello My Store, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Nov. 18, 2024

Hezel solved my problem and she is very helpful

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hello Vow Studio, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Nov. 18, 2024

Very helpful

Store

Neulife

Using app

About 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Hello Neulife, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Nov. 16, 2024

Great customer support experience! I'm still testing the features but so far I like the point rewards system both client-facing and the backend for shop owners. Everything is very easy to setup and manage. 5/5!

Using app

10 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello TopNotchDongs, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Nov. 16, 2024

Best of the best customer service !! Fast and efficient. Max from Baron Max Wines

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Baron Max Wines, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Nov. 16, 2024

I have only just installed the app, but hazel has done an amazing job helping me transfer over from my previous rewards program. help me customize my whole rewards page and gave me some great tips on what else I can do to make my program work even better!

Using app

About 2 hours

Total reviews

7

Average rating

5.0

Developer Reply

Hello Tinybeetsfood, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Nov. 16, 2024

Kudos to Hazel for her amazing support and dedication towards resolving my issues!

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Kcosmeticsksa, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Nov. 16, 2024

Bonloyalty is an excellent app for managing customer loyalty. I had concerns about the order limit and data import, but Hazel from the support team resolved them quickly and efficiently. Great support and a reliable app!

Using app

Over 1 year

Total reviews

9

Average rating

4.8

Developer Reply

Hello Satopradhan, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Nov. 15, 2024

This is the first time we've implemented a loyalty scheme on our store, and I'm so glad we chose BON. In fairness, some of the other (more expensive) platforms may be longer established and, therefore, have more robust documentation to help complete newbies like me. But what BON might be lacking from a documentation point of view, they more than make up for with their excellent customer service. Cara has been especially helpful, making the whole process way less stressful than it might otherwise have been. When Cara hasn't been around, Sophie and Hazel have also been there to help answer my questions and point me in the right direction. No question is too silly and they have been great at helping me with the design customisations. In fact, it's a nice change to have people to chat with rather than just a mass of documentation to read and work out the answers for yourself. I would highly recommend BON to anyone looking to build a loyalty programme into their store.

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello Mad Lilies, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share

Nov. 14, 2024

so far so good

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hello Zero Salt, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!