All reviews

Rating Breakdown

  • 5
    97% (1,710 ratings)
  • 4
    1% (22 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (4 ratings)
  • 1
    1% (12 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 10, 2023

The app is easy to use, and super recommended for shop owners who want to maximize profit through loyal customers and referrals.

Store

My Store

Using app

5 months

Developer Reply

Thank you for your glowing 5-star review. Your kind words have truly made my day, and I can't thank you enough for taking the time to share your positive experience. Customer feedback like yours is incredibly valuable to me and my business. It not only motivates me to strive for excellence but also helps potential customers gain trust in BON app. Let us know if there is anything else we can help! Liam BON team

5 / 5 Share

Sept. 8, 2023

APP más que interesante para crear un programa de fidelización y de referenciados. Además de su precio versus a sus funcionalidades, el soporte es magnífico. Tu ve un pequeño problema y Anna lo soluciono perfectamente, estando atenta a mi durante más de 30 minutos. Sinceramente, ya tengo APP para fidelizar a los clientes.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Gracias por tu resplandeciente reseña de 5 estrellas. Tus amables palabras realmente han alegrado mi día, y no puedo agradecerte lo suficiente por tomar el tiempo para compartir tu experiencia positiva. El feedback de los clientes como el tuyo es increíblemente valioso para mí y mi negocio. No solo me motiva a esforzarme por la excelencia, sino que también ayuda a los posibles clientes a confiar en BON app. Liam BON Team

5 / 5 Share

Sept. 7, 2023

quick and helpful response in customer service :) Also the backend of this app is definitely user-friendly.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank You for Your 5-Star Review! Your glowing review not only brightened our day but also serves as a powerful testament to the hard work and dedication we put into delivering the best possible service to our valued customers like you. Your kind words motivate us to continually improve and strive for excellence. Let us know if there is anything else we can help you with via [email protected] Liam BON team

5 / 5 Share

Sept. 5, 2023

Great Customer Service and very versatile application. Lots of options to build a loyalty program.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

We're absolutely thrilled! We recently came across your enchanting 5-star review, and we couldn't wait to express our immense THANK YOU! Your positive feedback truly warms our hearts. If you ever have more feedback, suggestions, or questions, please don't hesitate to reach out. Your input is invaluable to us, and we're always here to assist. Liam BON team

5 / 5 Share

Sept. 5, 2023

Genie from support was such an amazing help with integrating my customers from my old rewards app to BON! Super helpful and incredibly patient, which was for sure needed as I was struggling with Excel. Thanks Genie!!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Creekhousehoneyfarm, We truly appreciate your trust in us, and we look forward to serving you again in the future. If you ever have any questions, concerns, or additional feedback, please do not hesitate to reach out to us. We are always here to assist you and make your experience even better. Liam BON team

5 / 5 Share

Aug. 30, 2023

I shopped around for a loyalty program for a while and Bon had the best features to price ratio. Gave em a shot and have been super impressed! It's very feature rich for what you pay and integrates smoothly with Shopify. Little hiccups here and there have been addressed super fast by their support team, Daisy is awesome! We've had it fully installed about 6 months and couldn't be happier with our choice.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Dear The Captain's Coffee, Your 5-star review has put a big smile on our faces! 🌟 Thank you so much for taking the time to share your positive experience with us. Your support means everything to our team. We're here for you anytime you need us, and we can't wait to serve you again soon. Liam BON team

5 / 5 Share

Aug. 29, 2023

So far so good. I've had the app for about a day now as I'm getting everything set up for launch. This app includes most everything I was looking for in a loyalty app including: referrals, rewards expiry, judge.me and POS integrations, dedicated pages (because who else is tired of widgets?), vip tiers, and minimalistic yet customizable design. Fingers crossed they will soon introduce a Mailchimp integration. However, all of those core features I was looking for plus so many more for $15 a month (and less annually) is an unbelievable deal. Shout out to Daisy, Cara, Genie, and Jerry for helping me with customizations, guidance, and responding in a timely manner. Especially considering they probably aren't in the same time zone me.

Using app

1 day

Total reviews

6

Average rating

5.0

Developer Reply

Dear Light Provisions, We wanted to express our heartfelt gratitude for your recent 5-star review! 🌟 We are absolutely thrilled with every single time we had the chance to chat with you. Your kind words brightened our day and reminded us why we love what we do. Thank you for being such an amazing customer and for choosing BON. We can't wait to welcome you back soon! Liam BON Support team

5 / 5 Share

Aug. 24, 2023

A visually pleasing, easy to use Loyalty app that doesn't cost the earth! But the best part about it is the support. When I enabled the app on our website the widget was showing up, but when clicked it brought up a blank white box. I reached out to support, expecting a response within the next day or so. Anna replied almost immediately and helped me sort the issue (which was just that I was viewing a preview of our website! Going incognito revealed there was never any real issue.) Responsive ongoing support is a big priority for me as a new business owner and Anna's care has made a big impact on my to-do list!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Parallel Universe Limited, Your feedback truly warms our hearts and serves as a reminder of why we're so passionate about what we do 💘 We're here to serve you, and your happiness is our utmost priority. If you ever have further feedback or suggestions, please don't hesitate to share. We're dedicated to making your experience even better. 🙏 Once again, thank you for taking the time to share your thoughts!

5 / 5 Share

Aug. 22, 2023

So far so good! Incredibly nice customer service and incredibly customizable. I will keep setting it up. Good job!

Using app

19 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're beyond thrilled to hear that you're loving what we're dishing out. 🌟 Your support fuels our passion, and we're over the moon that we've hit the mark for you. Feel free to reach out if you ever want to chat, suggest, or just share a random thought. We're all ears and always excited to hear from you. Liam BON team

5 / 5 Share

Aug. 21, 2023

BON is seriously cool. First off, the way it looks is just so darn nice. It's like they sprinkled design magic all over it, and every button feels like it's in the perfect place. And man, does it do a lot. It's got all these crazy features that pretty much cover everything I need. What's really nice is that even though it's super powerful, using BON is like a breeze. I didn't need to go through a tech boot camp to figure stuff out – it just makes sense. Setting things up is a walk in the park too. They took the complicated stuff and turned it into a few easy steps. Oh, and big props to Anna in customer service. She's like the friendliest problem-solver ever. She listens, gives solid advice, and leaves me feeling like I've got a buddy in the app world. All in all, BON is the bomb. If you're after an app that's got it all – looks, brains, and service with a smile – you seriously can't go wrong.

Using app

22 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We couldn't be more thrilled to read your fantastic 5-star review! 🌟 Your kind words have truly made our day! Your feedback serves as a powerful reminder of why we do what we do – to bring smiles and satisfaction to our valued customers like you. Thank you once again for taking the time to share your positive experience. Your support and loyalty mean the world to us. If there's ever anything we can assist you with, please don't hesitate to reach out. Liam BON team

5 / 5 Share

Aug. 21, 2023

I had a LOT of questions tonight and Daisy walked me through all of them! We looked at a lot of apps, but are most excited about BON and how it will work with our clients. Thanks Daisy!

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello Mint Juleps Shop Thank you for being a valued member of the BON family and for sharing your wonderful experience with others. We can't wait to have the pleasure of serving you again. ❤️ We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance. All the best, Liam BON team

5 / 5 Share

Aug. 20, 2023

The best app I've found, I loved it has everything I was looking for for my store. Even the costumer service was always attentive the times I needed help, but especially thanks to Anna she was very friendly and very helpful.

Store

Ágnara

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Your positive feedback means a lot to us and serves as a great source of motivation for our team. We are thrilled to hear that you had such a positive experience with our company, and we are grateful for your kind words. If you need further support, we will always be waiting for you at live chat or [email protected] 💝 Best regards, Mia BON team

5 / 5 Share

Aug. 21, 2023

The support on this app is unmatched. Cara was super helpful in answering my questions with quick response time and detailed explanations which answered all I needed to know in one go instead of having to follow up with multiple questions. Love the user interface of this app as well. It looks clean and its easily navigable which makes it easier to use. Everything is very straightforward! Highly recommend this app.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 17, 2023

very fast and helpful live chat! the app is easy to navigate and use. most importantly, have one of the more affordable plans for small biz!

Using app

About 20 hours

Total reviews

1

Average rating

5.0

Developer Reply

BON team hopes this message finds you with a big smile! 🌞 We just wanted to drop you a quick note to say a heartfelt THANK YOU for sharing your wonderful 5-star review. Seriously, your kind words made our day around here! If there's ever anything you need, whether it's a question, suggestion, or just a friendly chat, don't hesitate to reach out. We're here for you! Liam BON team

5 / 5 Share

Aug. 17, 2023

Recently needed support installing and creating a landing page for my store. Genie from Bon rose to the challenge to which i am extremely grateful. among the many amazing features of this app, the best is the tech support that is provided by the Bon team

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, 🌞 Knowing that you had such a positive experience with us genuinely warms our hearts. Your feedback tells us we're on the right track in making our customers happy, and that's what keeps us going! We're over the moon to know that Genie has done a good job. If there's ever anything you need, whether it's a question, suggestion, or just a friendly chat, don't hesitate to reach out. We're here for you! Liam BON team

5 / 5 Share

Aug. 17, 2023

Excellent app and customer support. Great app for rewarding customers easy to use with excellent support highly recommend using this app.

Using app

Over 1 year

Total reviews

18

Average rating

5.0

Developer Reply

Hello Rock Chocs, Thank you for being a valued member of the BON community and for sharing your wonderful experience with others. We can't wait to have the pleasure of serving you again. We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance. All the best, Liam BON team.

5 / 5 Share

Aug. 16, 2023

If I could rate my experience a 10 I would. I can't say enough about the amazing customer service Cara provided tonight. She was patient, kind, knowlegable and explained everything so a non-tech person like myself could understand. She gave awesome customer service and went above and beyond to help me with my Bon Loyalty account. i greatly appreciate her. I'm excited to be using Bon Loyalty with my brand. Thanks again for a great product

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello subthisandthat, We wanted to reach out and extend our heartfelt thanks for taking the time to leave us a glowing 5-star review. Your feedback means the world to us, and we're absolutely thrilled to hear that you had such a positive experience with Cara and the BON team! We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance. All the best, Liam BON team.

5 / 5 Share

Aug. 15, 2023

Excellent customer service and great functionality with the app. Can't fault it - any time I need something troubleshooting I am assisted immediately.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi Neat Whisky Club, Your review serves as a powerful reminder that our efforts to provide top-notch Loyalty program are truly making a difference. It's customers like you that inspire us to raise the bar even higher and continue delivering exceptional experiences. We're here to serve you, and your satisfaction is our ultimate goal. If you ever need assistance, have questions, or simply want to share more feedback, please feel free to get in touch. Liam BON team

5 / 5 Share

Aug. 21, 2023

I've just started using the app and Emile was available to answer a few questions I had. Top notch customer service. I'm very impressed! Loving the app so far. Update - Emile and the team again answered my query about how the rewards widget was displaying some information on my website. It was quickly resolved and she came back with a solution very quickly. So good!

Using app

10 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for choosing BON and for sharing your wonderful experience with others. Your review not only brightened our team's spirits but also serves as a motivating reminder of why we do what we do. We look forward to serving you again in the future. We are just one message away via live chat or email address [email protected], feel free to contact us whenever you need our assistance. All the best, Liam BON team.

5 / 5 Share

Aug. 9, 2023

Customer support (chatted with Anna) is super friendly and helpful! Includes a referral program even in the free plan. Set up is super easy.

Using app

35 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi pregnanTEA, We value your trust in us and are committed to continuously delivering top-notch Loyalty program and exceptional customer experiences. If there's anything else we can assist you with or any suggestions you might have, please don't hesitate to reach out. All the best, Liam BON team.