BON: Loyalty Rewards Referrals
BON Loyalty Program, Rewards Referrals - Shopify Loyalty App
Rating
4.9
feedback
1,754
chart
#506
All reviews
Rating Breakdown
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April 13, 2023
Fantastic app! User-friendly interface and great functionality. Highly recommend to anyone looking to streamline their daily tasks
Hi Cipelice, Thank you so much for your feedback! I'm so glad that our app and support service have satisfied you. Your satisfaction is a huge motivation for us to keep up the good work and make BON become better in the future. If you need us, feel free to reach out to us via chat or email at [email protected]. Best regards, Mia BON Team.
April 13, 2023
The support is amazing!! I used the live chat and I received a response in under 30 seconds from "Daisy" She was wonderfully helpful, and walked me through every step I needed to get to the place I wanted to be in the app. She also gave me some great advice to help me with promoting the BON Loyalty Rewards app so that all my customers could take part in the benefits of earning points!! Great app! I would highly recommend! It gives us the ability to give back to our amazing customers!!
Hello there, Good day, I hope you have a wonderful weekend ahead :D We'd like to thank you for your feedback, it means a lot to us! Daisy and our entire team are very happy that you feel satisfied with our app, we'll try harder to provide you with better service in the future^^ In case you have any queries for us, feel free to reach out to us via live chat or email address [email protected]. Cheers, Mia BON Team.
April 13, 2023
Amazing customer service by Ariel!she managed to resolve all of my questions efficiently and she is very friendly and professional!! Highly recommend to use Bon app!!
Words can’t describe how thankful we are for this lovely review of yours. Thank you so much! Customer support service is always our pride and I'm truly glad that Ariel has assisted you promptly. They will be really happy when they see your feedback:) If you need us, we are always waiting for you via live chat or email at [email protected]. Cheers, Mia BON Team.
April 13, 2023
This is a simple and convenient app, and their customer service is also very friendly to help me solve the problem
Hi openroad4wd.com, Thanks so much for having time and sharing your experience with us in that wonderful review! It's nothing but a pleasure to assist a customer like you and provide you with the best service. For further assistance, feel free to reach out to us anytime via chat or email [email protected]. All the best, Mia BON Team.
April 13, 2023
Amazing costumer support has never disappointed me. They`re always one text away and up for all kinds of inquiries, always have the answer. I`ve tried some other referral program apps but there hasn`t been one the I can fully rely on until i came across this app!! Also I actually see that they want to improve their app which makes it even more special. One of the strongest points they offer is that the presence of someone who can actually help regardless of time and day. Has always given me immediate action. I want to mention a few names who helped me from the beginning. Emilie, Anna and big shout out to Daisy!! She is the reason I was able to have this program started properly. Wouldn`t think any of other apps can match with their costumer loyalty. Highly recommended.
Dear フィジーウォーターショップ We are on cloud-9 knowing that our app has met your expectations, and we had provided you with an excellent customer experience. We also would like to express our sincere gratitude to you for leaving this feedback, thank you so much! If you need our assistance, feel free to contact us anytime via chat or email address [email protected]. Your satisfaction is always our pride and joy. Best regards, Mia BON Team.
April 12, 2023
This App is super simple to put together. You can manage all your rewards and discounts. You can also set up to your preference on color schemes and whatnot. When I had a question about getting the icon to show up on my page, Anna was super helpful with showing me how to get that up. I know if I have a question or concern, I can feel comfortable asking Anna in the future.
Good day to you, Up North Country Bling team, Our team and Anna would like to express our gratitude for your amazing feedback. We are really happy that you put your trust in BON Loyalty! Our team will continue to work harder and provide better services to our merchants 🌸 If you need further support, we will always be waiting for you at live chat or [email protected] Warmest regards, Mia BON Team
April 12, 2023
This app is unique, and has changed my website! So many customers love the rewards system, and use it often. I would also like to say that the customer support is very helpful, they spent hours helping me with question after question, and they helped perfect it the way I wanted and needed it to be. Thanks!
Greetings OneManDyal team, We are so glad that our support team has been able to support you promptly and share useful info with you. Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve our app even more 😍 May you have any further requests, please get in touch with us via our live chat or email us at [email protected]. We are always ready to serve you! Best regards, Mia BON Team 🌸
April 11, 2023
Just downloaded but based on Genie's customer service & app cost structure, I'll be sticking around!
Hi The Smell of Fear team, We are so glad that Genie have been able to support you promptly. Thank you so much for leaving us such a wonderful review! We will work tirelessly to improve our app and make it exactly what you need for your business. 🚀 May you have any further requests, don't hesitate to get in touch with us via our live chat or email us at [email protected]. We are always ready to serve you! Cheers, Mia BON Team 🌸
April 11, 2023
Great design and all the features the app has. Support is as it should be in trying to solve everything. In the beginning, I had some technical issues with the app but we were able to resolve them so everything works now.
Dear Ewla team, It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! With your trust and support, we will certainly work harder to improve our app in the future 💖 Should you need our support, please do not hesitate to drop us a message via live chat or email [email protected]. Best regards, Mia BON Team.
April 10, 2023
If you don't have BON then you need to get it NOW! The dashboard is extremely user friendly and very customizable. It surpasses any other reward program we've used previously. One of the best things about BON is their customer service, we needed assistance and Genie was awesome to work with. They are very responsive and don't make you feel rushed or like you should already know the answer to what you're asking; they truly go above and beyond to give you the help you need. Thank you Genie and the BON Loyalty team for providing the best reward app out there and for your excellent customer service!
Dear Clay & Shea Soapery, Thank you so much for this amazing review. I'm delighted to hear our app's features and service - by Genie - were provided in a timely manner. Our support team was extremely excited to know about this! We always strive to provide the best support to our customers, as it is our top priority. This really gives us a huge incentive to make our app to become better for customers like you. If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you! Best regards, Mia BON Team.
April 8, 2023
We have tried so many apps and this one has been really easy to use. The customer support has been very helpful, Cady was very responsive with any issues.
Good day to you, team RaveScoutr! You made our day with your trust in our app and your awesome review! 🌞Our team, especially Cady are all happy to know that you are satisfied with your BON experience! If you have any further requests, please feel free to contact us via our live chat or email us at [email protected]. We always appreciate you! Best regards, Mia BON Team 🌸
April 6, 2023
Just downloaded BON Loyalty to replace the previous reward program that my company was using. I have to say, I am thoroughly impressed! The plug-in is easy to use and the dashboard are fantastic. But what really stood out to me was the exceptional customer service I received from Genie. She went above and beyond to help me with a question I had about my account and was incredibly friendly and patient throughout the entire process. Her attention to detail and dedication to ensuring my satisfaction truly sets BON Loyalty apart from other loyalty programs. I would highly recommend BON Loyalty to anyone looking for a great rewards program with outstanding customer service. Thank you, Genie, and the entire BON Loyalty team for providing such a wonderful experience!
Thank you so much, you truly brighten up our day! Genie and the whole team are really excited to read your awesome review :) Should you need our support, please do not hesitate to drop us a message via live chat or email [email protected]. We always appreciate you! Cheers, Mia BON Team.
April 6, 2023
Tolle App, sehr übersichtlich und leicht zu bearbeiten. Das Support-Team ist der Wahnsinn! Wirklich bei jeder Kleinigkeit haben sie geholfen und waren schnell erreichbar, kann ich nur empfehlen!
Ihre Bewertung ist heute ein tolles Geschenk für uns ^^ Wir sind stolz darauf, unseren geliebten Kunden ein komfortables Erlebnis zu bieten, und wir hoffen, Sie in naher Zukunft mit weiteren coolen Funktionen überraschen zu können! Wir sind immer für Sie da, falls Sie direkte Unterstützung benötigen. Bitte zögern Sie nicht, uns eine Nachricht per Live-Chat oder E-Mail an [email protected] zu senden. Dein, Mia BON-Team
April 6, 2023
it is very easy to use and simple to customize. The support is excellent. 5 out of 5. (i just installed, but i'm very happy)
Thank you so much for your amazing feedback! We are striving to optimize the app and our support service, hopefully it can help us serve you better! If you need our support, we will always be ready to give you a hand via our live chat or [email protected]! 💐 Yours sincerely, Liam BON Team.
April 5, 2023
Anna was super helpful and friendly <3 5 stars! Love the ease of use to set up and manage too. Would totally recommend
We are all so happy that our support service can make you feel satisfied! Your trust motivates us to keep on developing the app and providing better services to our customers. 🥰👏 If you have any further questions, please feel free to leave us a message via live chat or an email to [email protected]. We are always ready to support you! All the best, Mia BON Team.
April 5, 2023
Great app and easy to setup for a simple points and referal system for your store. Genie from the support team also was very responsive to solve customization issues.
Hello, 👋 Thank you very much for your sweet feedback! We are striving to optimize the app and our support service, hopefully it can help us serve you better! If you need our support, we will always be ready to give you a hand via our live chat or [email protected]! 💐 Yours sincerely, Liam BON Team.
April 4, 2023
Just got the app today, and its pretty to easy integrate so far. I worked with Anna from the support thing and was very nice and helpful in getting me set up.
Hi! Thank you so much for your awesome review! Anna would be excited when reading this. Thanks for your trust in BON Loyalty! We would work harder to develop new features and improve our support team to assist you better in your business. 🥰👏 We are just one message away via live chat or email address [email protected]. Your satisfaction is always our pride and joy! Mia BON team
April 3, 2023
Great app and great customer support team that goes above and beyond! Love the functionality and all the customizations they allow. I would highly recommend
Hello, Your review is an amazing gift for us today ❤ We take pride in providing a comfortable experience for our beloved customers, and we hope to surprise you with more cool features in the near future! We are always here for you in case you need direct support. Please do not hesitate to drop us a message via live chat or email at [email protected]. Yours sincerely, Mia BON Team
April 1, 2023
Absolutely amazing app to use. Super easy, fun and simple for first timers like me. I was able to set it up and customize it to my liking. And the customer service is insanely amazing, above and beyond to say the least. Cady helped me on several things and helped me achieve them with ease. 100% recommend !!
Hello, Thank you so much for your awesome feedback! Cady could not be any happier that we could assist you promptly. Thanks to your precious feedback, we are encouraged to work harder on improving BON. If you need our support, we will always be ready to give you a hand via our live chat or [email protected]! Yours sincerely, Liam BON Team.
March 30, 2023
la mejor atencion mejor app de verdad es una maravilla sigo apoyandola es lo mejor que han creado gracias a Daysi por su apoyo que sigan los exitos
¡Hola! ¡Muchas gracias por tu increíble evaluación! Daisy estaría emocionada al leer esto. ¡Gracias por confiar en BON Loyalty! Trabajaríamos más duro para desarrollar nuevas funciones y mejorar nuestro equipo de soporte para ayudarlo mejor en su negocio. Estamos a solo un mensaje de distancia a través del chat en vivo o la dirección de correo electrónico [email protected]. ¡Su satisfacción es siempre nuestro orgullo y alegría!