BON Loyalty Program & Rewards for Shopify

BON Loyalty Program & Rewards

Retain shoppers w/ loyalty rewards points, VIP tier, referrals
Rating
5.0
Feedback
1,983
Reviews
Chart
#272
Shopify

All reviews

5 / 5 Share
March 19, 2025

This app works great and is a lot less pricey than others. I recently needed help and customer service (Mia) was able to provide the guidance I needed to make the edits I wanted

Store Using app Total reviews Average rating
MeLuna USA About 1 year 6 4.3
Developer Reply

Hello MeLuna USA, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share
March 19, 2025

Hazel was very helpful! Thank you

Store Using app Total reviews Average rating
Vapeshop Mania 3 months 2 5.0
Developer Reply

Hello Vapeshop Mania, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share
March 18, 2025

Hazel and the team were incredible onboarding us Smile.io. Thanks for all the assistance!

Store Using app Total reviews Average rating
Bondi Records 14 days 11 4.3
Developer Reply

Hello Bondi Records, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share
March 18, 2025

Hazel from BON Loyalty has gone above and beyond to help me integrate. When I had a request that was not covered by the app she still helped me. Great app and customer service!

Store Using app Total reviews Average rating
TW Outdoors 4 months 4 5.0
Developer Reply

Hello TW Outdoors, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share
March 18, 2025

The interface is easy to use, and you'll find most of the options you need for a loyalty app. Support is excellent; I had several positive interactions with Hazel. Overall, it was a very good experience.

Store Using app Total reviews Average rating
Superior Brand 2 months 2 5.0
Developer Reply

Hello Superior Brand, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share
March 16, 2025

Very helpful people with a great app. Love it thus far!

Store Using app Total reviews Average rating
Amar Essence 7 days 1 5.0
Developer Reply

Hello Amar Essence, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share
March 15, 2025

Very helpful support staff.

Store Using app Total reviews Average rating
TCB Games & Collectibles About 2 months 6 5.0
Developer Reply

Hello TCB Games & Collectibles, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share
March 15, 2025

Absolutely love this app! We switched over from another loyalty app, which had very limited features and was very expensive. It didn’t perform the way we wanted and didn’t allow us to build customer loyalty the way we wanted. We decided to switch over to BON as it had more features and was more affordable. Maxxie and Mia were absolutely amazing and provided the best customer support! They were able to resolve issues we had and help us customize the app the way we wanted. General customizations were free, and more complex customizations had an additional charge - however, it was very reasonable. We are so happy and excited about using this app, and have added to all 4 of our stores! Highly recommend.

Store Using app Total reviews Average rating
THE LASH SHOP INTL 12 months 2 5.0
Developer Reply

Hello THE LASH SHOP INTL, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share
March 14, 2025

With apps, often times the most critical component is the customer service you receive. I have been thrilled with the customer support from BON. They have gone above and beyond to ensure proper functionality, and they are quick to respond with any questions and concerns.

Store Using app Total reviews Average rating
Delvie's Plastics 11 months 1 5.0
Developer Reply

Hello Delvie's Plastics, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share
March 14, 2025

We've just installed Bon, their customer service has been great with helping resolving any of our issues and quickly. Other loyalty programs are all incredibly expensive but Bon has everything we needed and such a better price than others

Store Using app Total reviews Average rating
Tonic Studios 8 days 7 5.0
Developer Reply

Hello Tonic Studios, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share
March 14, 2025

This app responds very professionally and quickly. The experience is great and the functions are complete. Hazel is a very professional staff member

Store Using app Total reviews Average rating
baisihairfr About 7 hours 5 5.0
Developer Reply

Hello baisihairfr, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share
March 13, 2025

We used this app for 2 years and most of time it works well! Hazel is very helpful :)

Store Using app Total reviews Average rating
Petisan Almost 2 years 4 5.0
Developer Reply

Hello Petisan, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share
March 20, 2025

客服非常好,回复的非常及时,所有不太了解的问题都能随时被解决

Store Using app Total reviews Average rating
CA Flashforge 13 days 1 4.0
Developer Reply

嗨 CA Flashforge, 我们非常感激有机会为您提供服务。💖 您的反馈对我们来说非常宝贵,它帮助我们不断改进,致力于为您提供最优质的体验。 我们的支持团队非常高兴收到您的称赞,我们也非常好奇,您认为哪些方面对于评定五星服务至关重要?是否有任何地方让您觉得还有提升空间?您的观点将为我们提供明确的方向,进一步优化我们的应用和服务。 再次感谢您选择我们,并愿意帮助我们成长。🙏 期待再次与您交流!

5 / 5 Share
March 11, 2025

Looks good so far and great support staff!

Store Using app Total reviews Average rating
Purple Plectrums 10 days 1 5.0
Developer Reply

Hello Purple Plectrums, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share
March 11, 2025

Fast and efficient customer service. Highly recommended!

Store Using app Total reviews Average rating
Koala Bay 6 months 7 5.0
Developer Reply

Hello Koala Bay, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share
March 10, 2025

Cara was swift, attentive and patient with all the questions I had. Looking forward to using this app

Store Using app Total reviews Average rating
ODYSSEY BOX UK 14 days 1 5.0
Developer Reply

Hello ODYSSEY BOX UK, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share
March 7, 2025

The BON app (and support team) are absolutely amazing at allowing us to provide VIP tiers for our customers, as well as reward our customers with purchase points and redeemable vouchers. The set-up and configuration is simple, straight-forward and quick. Furthermore, the support team (Hazel, Kaylinn, Maxxie) has been nothing short of amazing! Their response time, ability to troubleshoot and answer our questions, and service goes above and beyond to ensure our Rewards programme and offering works excellently. Highly recommended!

Store Using app Total reviews Average rating
hegen.us 18 days 5 5.0
Developer Reply

Hello hegen.us, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share
March 5, 2025

great app. best loyalty and rewards program in the market. Also, amazing customer service. Maxxie and the Dev Kahn were Amazing at fixing a loading issue with the app.

Store Using app Total reviews Average rating
Pro Support Accessories About 1 year 4 5.0
Developer Reply

Hello Pro Support Accessories, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share
March 5, 2025

Customer service is awsome, actually Cara from Customer Service! The program is wonderful I check out at least 20 different and this one has it all! You will not regret it, I think this one is the best there is!

Store Using app Total reviews Average rating
stopa.rs 1 day 1 5.0
Developer Reply

Hello stopa.rs, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

5 / 5 Share
March 5, 2025

Highly recommend! Since we started using this app, the CS team (Hazel, Sophie, Cara, Tracy, Maxxie, Elliot, Anna, Chelsea, etc.) and the Development team have provided timely support whenever needed. They consistently update the app with new features, which greatly assists merchants in managing their businesses and customer relationships more effectively. The user interface is clear and easy to navigate, making it user-friendly. The pricing is reasonable, and the overall service is excellent!

Store Using app Total reviews Average rating
METZ Luxury Tea Hong Kong 12 months 2 5.0
Developer Reply

Hello METZ Luxury Tea Hong Kong, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!

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