BON Loyalty Program & Rewards
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Bon is great! No order limits and the price is perfect for the features it offers! LOVE it!!! They really helped me set everything up too. A++++
Hello Seed Needs LLC, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
I've been with Bon Loyalty since the beginning and it is a wonderfully versatile app. I think they have outstanding customer service and are always quick to reply and friendly with it. I had a massive request today and Hazel was great with her help. I highly recommend Bon Loyalty
Hello dreamersandplanners, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Muito bom
Hello Natura, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
So far the customer service has been incredible! Quick to respond, detailed in understanding our needs, and really kind! I only gave a 4 because we haven't had a chance to really use the app and get feedback from our customers yet, so I'm not sure how it works in real time. But we love the branding options it provides and the setup process, we are feeling hopeful!
Dear Starfish Project UK, Thank you for leaving such a thoughtful review. We truly appreciate your feedback and understand that you may need more time to explore all that BON has to offer. Rest assured, our team is always here and ready to support you whenever you need assistance. We're committed to ensuring that your experience with BON is seamless and successful, and we hope to exceed your expectations as you continue to use our platform. Please don’t hesitate to reach out if you have any questions or need any help along the way. You can contact us directly through our website or email us at [email protected]—we're always happy to assist!
Sophie and Hazel is so nice for helping me with my concerns for the functions.
Hello AllSaints Hong Kong, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Great app and support from all the BON team members. They've helped us extensively with getting this program launched on our site and helping accommodate all of our issues. Truly grateful for their dedication
Hello TOV Furniture, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
We chose BON due to its multilingual support, which put it above and beyond other more established apps, and I have to say that it has met the vast majority of our expectations so far. For all the places we had difficulty, or where the app didn't quite match up to our expectations, we have relied on the fantastic support of the whole support team. They have reacted to all of our issues politely, quickly and efficiently, and even committed to adding new functionality from one of our suggestions. I can't think of another app I've used on this store that has even come close to this level of support.
Hello TENGA STORE EUROPE, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
We switched from SMILE to BON because SMILE was missing a major feature for us and that was the ability to exclude specific collections from earning points (i.e. sale items, special releases and low margin products). From the get go the team at BON were incredibly responsive and answered at least 50+ questions we had (no exaggeration lol). Their app is incredibly user friendly and does exactly what you want from a Loyalty App. It took us a good 4-6 days to set up as we had issues with the initial customer import, points being awarded for orders that weren't meant to receive points ETC But in the end, the team were able to fix all of the issues in a timely manner - bear in mind some patience is needed for issues that require developer intervention AND they don't work 24/7. Their pricing plan is incredibly affordable too - the cheapest of all the Loyalty Apps we've used in the past (we're on the Growth Plan so this does come with a lot of features so this review may not relate to those on cheaper plans). Hazel, Maxxie, Cara and Anna - thank you so much for ALL your help and for answering every single question we had! <3
Hello LOADED, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Really great app. Customer support is amazing. Thanks Anna!
Hello BeautyRitual.ca, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Nice app, a lot of customization, some with paid plan but even the free plan let you do a ton of things. Jean from BON contact me to customize the background color to set with my site branding, and it is awesome now. Thank you to him!
Hello 1st Print Book Online Store - Buy | Sell - Mangas & Comics, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Very happy with the app's capabilities and functionality. The support team is very responsive and helpful. Any customizations I've requested have been reasonably priced and executed correctly and in a timely manner.
Hello ThinOptics, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Very easy to integrate the app and the customer support team is just amazing and very helpful.
Hello House of Aristella, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
We are just setting everything up. So far better than another app we were trying to use. Customer Service - Cara has been wonderful and quick to response. We are still tweaking a few things but can't wait to roll it out. Thank you
Hello squirescanvascreations, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Nice support!
Hello SMART WAVE Products, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
We love our Bon Loyalty Rewards app! They also have great customer service- everyone is wonderful, and Anna is super helpful. :)
Hello Relevé Aesthetics, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Application facile a utiliser et intégrer à son site. Service client réactif et disponible merci !
Bonjour LabzNutrition, Merci beaucoup d'avoir pris le temps de nous laisser un si merveilleux avis 5 étoiles ! Si vous avez besoin d'assistance ou si vous avez des questions, n'hésitez pas à nous contacter. Vous pouvez nous parler directement via notre site web ou nous envoyer un email à l'adresse [email protected]. Nous sommes là pour vous aider de toutes les manières possibles!
Great, Working Smoothly and 24hrs Fastest Support I've ever seen. Really Loved it :)
Hello Bhavana Handlooms, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Hello Bubbleman Performance, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Really appreciating the Customer Service so far. We have only just started the Import process, but it was seamless thanks to Cara, Mia, and Hazel. Excited to see how this continues to go with BON. Already a huge improvement in customer support from our last rewards app.
Hello HERBAN BODY CARE, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Very limited App. Also it requires access to data that it does not need to create or fulfill it's purposes. It should not be allowed access to our Theme or Order details and fulfillment details of our customers. It ONLY needs the data of the customers who sign up for the loyalty program! Nor should it be able to identify our IP address and device.. Delete this App!
Hi Tech Wellness, We sincerely apologize for any unease about data access and want to assure you that we only requested access to specific sections necessary for properly integrating our loyalty program with your theme and order data. 1. Your request to add loyalty sections to the customer account page required us to evaluate its feasibility in your theme. 2. We requested access to your Shopify orders to ensure we can support you in cases where there may be concerns with order point rewards. You also asked us to optimize the refund point calculation for your store, which is directly linked to your orders, and that’s why we needed access to carry out this task thoroughly. 3. Regarding your concern about access to your IP address and device information, please know that we strictly follow Shopify’s privacy guidelines and do not know such details unless you provide them. 4. You mentioned some limitations in our app; however, we're committed to expanding its features and offering customization options for greater flexibility. This includes the ability to create new features if they align with our development and are feasible within Shopify. We had discussed customizing your email settings but haven’t heard back. We genuinely hope to hear any further feedback you’d like to share because your experience is our top priority.
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