BON Loyalty Program & Rewards
All reviews
Je démarre avec l'application donc je ne la connais pas vraiment mais je mets un avis pour le service. Cela fait 2 nuits que je contacte le service clients et j'ai une réponse de suite. C'est vraiment incroyable d'avoir un tel service très pro, c'est assez rare sur internet et surtout une vraie aide. J'ai vraiment été accompagé pas à pas. Je pense que l'appli est très bien car pour avoir un tel service client, l'application ne peut être que performante. Je recommande à 1000%. Je reviendrais Merci Cara donner un avis quand j'aurais un peu d'expérience avec l'application. Merci Cara.
Bonjour Massilia Dental - Fournitures Dentaires, Merci beaucoup d'avoir pris le temps de nous laisser un si merveilleux avis 5 étoiles ! Si vous avez besoin d'aide ou si vous avez des questions, n'hésitez pas à nous contacter. Vous pouvez discuter directement avec nous via notre site web ou nous envoyer un e-mail à [email protected]. Nous sommes là pour vous aider de toutes les manières possibles!
The customer service is efficient. Sophie was really helpful and kind. I recommend it.
Hello Asiamarché, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
I have been using the BON: Loyalty Rewards Referrals app for a while now, and I am beyond impressed! The app is incredibly user-friendly and offers a seamless experience for both setting up and managing loyalty programs. The customization options are fantastic, allowing us to tailor the rewards system perfectly to our brand's needs. What truly sets this app apart is the customer service. The support team is exceptionally helpful, responsive, and always ready to go the extra mile to assist with any queries or issues. They’ve made the whole process smooth and hassle-free, which is invaluable when running an e-commerce business. Highly recommend this app to anyone looking to enhance their customer engagement and loyalty. It’s a game-changer for our Shopify store!
Hello Cizaro, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
I've just installed BON due to it's really good pricing structure compared to a previous app. From install, I've had support from Jean who has started guiding me through the integration process. Support like this is invaluable. Thank you Jean!
Hello KPop Idol, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Fast and prompt response.
Hello Doika BV, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Great app, successfully solved my problem.Hazel and Sophie's professionalism and prompt replies solved my problem. Definitely recommend!
Hello PVY E-BIKE, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
My customers reported difficulty using at checkout. Where the cart would flip out and not show the correct items in the checkout screen. If this continues the app is completely useless and pointless.
Hi OppaiStudio, We noticed we hadn’t heard from you through our usual email or chat channels recently, so we were a bit taken aback when we saw your feedback. We're sorry your customers had a rough checkout experience and understand how important a smooth process is and are here to ensure it happens. Just to clarify, the checkout page is managed by Shopify, not BON. We conducted tests on our end and were able to apply BON discounts at checkout without encountering the issues mentioned in your review. We’ve sent you a screen recording showing the entire process via email. Could you please confirm if this addresses your concern? If there’s anything else you observed or additional details you can provide, we would greatly appreciate it. We genuinely want to ensure everything works perfectly for you and your customers. We're looking forward to hearing from you.
Maxxie and her entire team are great! They typically reply fast, and their support goes beyond what's asked! Thank you so much, the BON team, for creating such a good product and providing such outstanding support.
Hello DermaRadiant, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Amazing app! It works exactly as I want. Thanks to Jean and Maxxie, who took me through the whole setup and resolved my requests on time. It works perfectly now with my theme, and I recommend everyone to give a try!
Hello 羞羞XIUXIU, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Hello Hellobari, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
What an exceptional team - Always available. The Loyalty Program is easy to setup & has all the features I need. I am very happy with the various customization options available! I would highly recommend it! Thank you Cara, Mia, Maxxie & Lucas for attending to all my questions & your help.
Hello The Detailer's Emporium, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Er super glad for appen, og kundeservicen er i top! Har kun haft gode oplevelser, og svar på mine spørgsmål - især Maxxie har været rigtig sød til at hjælpe. Super god support, og hjælp med at tilpasse appen til vores behov!
Hej KLEANSE, Tusind tak for at tage dig tid til at give os en så fantastisk anmeldelse med 5 stjerner! Hvis du nogensinde har brug for hjælp eller har spørgsmål, er du altid velkommen til at kontakte os. Du kan chatte med os direkte via vores hjemmeside eller sende en e-mail til [email protected]. Vi er her for at hjælpe på enhver måde, vi kan!
Great App, very customisable and great support staff!
Hello Love Kate's, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Sophie was great - helped me with every single query I had.
Hello Seddon and Davison, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Hazel was incredibly helpful in resolving my position icon issue. She quickly diagnosed the problem as a Safari-specific glitch and guided me through clearing the cache. Thanks to her expertise, I was able to resolve the issue promptly and confirm that my website settings were correct. Her assistance was fast, efficient, and professional
Hello MillionParcel, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Nice service from Maxxie!
Hello coofandy, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Responsive, helpful and flexible support. They will support you all the way! Thank you all!
Hello Magenta Shop Slovakia, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Customer support is extremely prompt, polite and accommodating. I was lucky to speak with Jean, and they did everything they could to help my clients business flourish with BON.
Hello Serious Player Only, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Hazel was kind and helpful! A welcome interaction! Thanks, Hazel!
Hello Gaia Rain Emporium, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
App intuitiva, nella versione free le opzioni sono un po' limitate tuttavia, ma si può comunque lavorare bene. Sophie del servizio clienti è stata molto gentile e mi ha aiutata a risolvere un problema.
Ciao Hyggekrog - Candle&Co, Grazie mille per esserti preso il tempo di lasciarci una recensione così meravigliosa a 5 stelle! Se hai bisogno di assistenza o hai domande, non esitare a contattarci. Puoi chattare con noi direttamente tramite il nostro sito web o inviarci un'e-mail all'indirizzo [email protected]. Siamo qui per aiutarti in qualsiasi modo possibile!
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