BON Loyalty Program & Rewards
Customer loyalty points & rewards program, VIP tier, referrals
Rating
5.0
feedback
1,734
chart
#409
All reviews
Review RSS Feed
Feb. 19, 2024
zeer vlot
Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us. If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Feb. 19, 2024
it's good ! Thank Chelsea
Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us. If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Feb. 19, 2024
Service client très aimable et très réactif. Merci à l'équipe Aster et l’équipe de développement Kyle pour avoir répondu à mes attentes et avoir résolu mes problèmes.
Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us. If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at [email protected]. We're here to help in any way we can!
Feb. 18, 2024
Excellent customer service !!! Thank you Anna for the quick and professional support you extended.
Hello BLOSSOMS, We're so grateful for your 5-star rating! Thank you for being an amazing customer. 😌💕 If you have any further questions, please feel free to drop us a line via live chat or an email to [email protected]. Mia BON Team
Feb. 18, 2024
Installed the app over the weekend and received amazing support to set it up, even though I wasn't expecting such a quick response on a Saturday and Sunday! Anna was amazing supporting me on the Sunday and Lindsey on Saturday! Loving the app's features so far, we choose the basic plan to get us started, as we're still a small business, and I'm so happy it's not overpriced and has great features. We're able to customise our Loyalty page, widget and everything perfectly! Highly recommend the app.
Hello Zelda & Harley, Wow, we can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track! If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you! Best regards, Mia BON Team.
Feb. 17, 2024
The tool has a decent amount of features and configuration is flexible enough. Customer support is very helpful and responsive.
Good day to you Wear Me, It's so great to have you with us and we can't be any happier to have satisfied you with BON 🌸 Thank you a lot for entrusting in our app! May you have any further requests, please contact us via our live chat or email us at [email protected]. We are always ready to serve you! Warmest regards 🌞 Mia BON Team.
Feb. 16, 2024
The app was very easy to use with lots of customisation for my brand, customer support was friendly and helpful, Anna assisted with my enquiries fast and efficient, thank you very much
Hi Luxury Sunset, We are so glad that our team and Anna have been able to support you promptly. Thank you so much for leaving us such a wonderful review! We will work tirelessly to improve our app and make it exactly what you need for your business. 🚀 May you have any further requests, don't hesitate to get in touch with us via our live chat or email us at [email protected]. We are always ready to serve you! Cheers, Mia BON Team 🌸
Feb. 16, 2024
So far, so good! I have investigated what feels like a million referral apps, and this one seems to be a keeper! No impact on site speed, which is a huge plus, affordable pricing plans and lots of customization options, including a loyalty page. Easy to set up and, whatever I can't do on my own, the dev team has been very quick to respond and help. Give it a try!
Hi Bloomers Intimates, Thank you so much for your review! We are all so happy that our app features can make you feel satisfied🥰 Your wonderful feedback motivated us to keep on developing the app and providing better services to our merchants❤️ If you need further support, we will always be waiting for you at live chat or [email protected]. Best regards, Mia BON team
Feb. 16, 2024
Easy to use and setup, great help from Chelsea
Greetings Polarwise, Thank you so much for your kind words 😍. It's music to our ears that you are happy with our app and support! We will strive for providing better services, as you're our incentive to develop BON If you have any other questions, just chat with us or email us at [email protected]. Cheers, Mia BON team
Feb. 15, 2024
Maxxie was the customer service rep who helped me today and was so sweet! She answered all my questions and helped me get the things set up propertly that I needed. We haven't launched our store yet, but the BON loyalty app seems great so far!
Hi Big Poppa Smokers, We are so glad that our team, especially Maxxie has been able to support you promptly. Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve our app even more. May you have any further requests, please contact us via our live chat or email us at [email protected]. We are always ready to serve you! Best regards, Liam BON Team
Feb. 14, 2024
The service is exceptional. I got prompt replies with clear directions for my needs. Anna was the best!
Dear Jaycee Naturals, Thanks a lot for sharing your amazing feedback about our work!!! Your recommendation helps us grow. Being able to assist you in your business is the highest prize for us. If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you! Best regards, Mia BON Team.
Feb. 13, 2024
Easy to Set up + a fast and helpful support team - Sunny was the agent and she was extremely professional and efficient in solving my issues
Hi INFORM Clothing, Thank you for posting your positive review. Much appreciated! Your kind words move us forward and we are always ready to go far to provide you the service you deserve We are just one message away via live chat or email address [email protected]. Your satisfaction is always our pride and joy! Best regards, Mia BON Team.
Feb. 12, 2024
Great app – easy to install and set up the rewards system. Highly recommended. Anna at Bon's customer support is awesome – any question was responded within a few minutes!
Greetings Nico&Pouch Thank you so much for your kind words 😍. It's music to our ears that you are happy with our app and support! We will strive to provide better services, as you're our incentive to develop BON If you have any other questions, just chat with us or email us at [email protected]. Cheers, Mia BON team
Feb. 12, 2024
Fijne app. Goed te integreren, en zeer behulpzame klantenservice
Hallo, Het is zo geweldig om je bij ons te hebben en we kunnen niet gelukkiger zijn dat we je tevreden hebben gesteld met BON 🌸 Hartelijk dank voor het vertrouwen in onze app! Mocht u nog verdere verzoeken hebben, neem dan contact met ons op via onze livechat of stuur een e-mail naar [email protected]. Wij staan altijd klaar om u van dienst te zijn! Hartelijke groeten 🌞 Mia BON-team.
Feb. 9, 2024
Just started using the app. Loved the customer experience. Aster has been very patient with my queries and was helping set up the app and solving the queries for almost an hour. Couldn't have asked for a better experience for a first impression!
Good day to you General Tag, It's so great to have you with us and we can't be any happier to have satisfied you with BON 🌸 Thank you a lot for entrusting in our app! May you have any further requests, please contact us via our live chat or email us at [email protected]. We are always ready to serve you! Warmest regards 🌞 Mia BON Team.
Feb. 8, 2024
Anna was super helpful, responsive and met my needs quickly and easily.
Hi Adored Boutique, We are so glad that our team and Anna have been able to support you promptly. Thank you so much for leaving us such a wonderful review! We will work tirelessly to improve our app and make it exactly what you need for your business. 🚀 May you have any further requests, don't hesitate to get in touch with us via our live chat or email us at [email protected]. We are always ready to serve you! Cheers, Mia BON Team 🌸
Feb. 8, 2024
Excellent customer service through the free trial. Maxxie answered all our questions accurately and promptly. Our only issue is with the app itself and not being able to customize certain features that are critical to our success.
Good day, I'm Cara, heading up customer care at BON Loyalty app! The feature you are looking for, is it the feature to exclude certain products from earning points (Like ones currently on sale)? We're going to discuss with our Dev team to hash out and expand on your idea. Hope we can deliver that 5-star experience. Truly appreciate your feedback 🙏 BON always strives to grow based on customers' feedback and yours is always our greatest motivation 💖
Feb. 7, 2024
This app is amazing. Does everything I need and more. I love that my customers can earn points. Helps with loyalty and rewards.
Dear Little Sweet Pea Designs Your review made our day! ✨ We are so happy you are enjoying our app! We can't wait to see how our app could help you in increasing customer engagement. May you have any further requests, please contact us via our livechat or email us at [email protected]. We are always ready to serve you! All the best, Sunny BON Team.
Feb. 6, 2024
This app is silly - it has no ability to filter sales channels (why accrue points for amazon shoppers when amazon disallows marketing to their customer) and they don't stand behind their promises. Last year they PROMISED me that amazon customers would not affect my account's order limit and that they were working on a filter. Apparently my customers are not accruing points and this company seems not to care. I say look for another app - I am!
Dear William Glen shop, I sincerely hope we can address any misunderstandings and find a resolution. At BON, we hold our commitments in high regard; they are the cornerstone of our values. Please be assured that the custom work we've undertaken for you, provided at no cost, has been executed with utmost care and precision. We sincerely regret any inadvertent misunderstanding that may have led to your disappointment. To be more specific: In August 2023, we made the adjustment per your request to exempt orders placed using email domains such as @marketplace, @wanelo, @members.ebay, @walmart, etc., from being counted towards the "order limit." However, as you may be aware, email addresses often change and evolve continuously, with variations like .net, .123, and so forth, emerging. Therefore, it's highly likely that there have been additional orders from these new domains over time. We processed all the new requests from you and look forward to receiving your feedback soon. 🙏 With all due respect and warmth,
Feb. 6, 2024
Amazing app with outstanding support. Very responsive and good help. Also the app has a lot of features what we need in order to create a good loyalty program.
Hello, Thank you for your review. We will share this with the app team to let them know how we are doing If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you! Best regards, Mia BON Team.